The Okura Tokyo

5.0 star property

Choose dates to view prices

Photo gallery for The Okura Tokyo

In-room safe, desk, blackout drapes, soundproofing
Fitness facility
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001
  • Place, Suntory Hall
    ‪3 min walk‬
  • Place, Tokyo Tower
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪17 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

Club Twin

  • Sleeps 2

Club Bath With View King

  • Sleeps 2

Club Bath With View Twin

  • Sleeps 2

Club Corner Twin

  • Sleeps 2

Club Corner Twin (Breakfast & Club Lounge Access) 56sqm

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Club Bath with view Twin (Breakfast & Club Lounge Access) 48sqm

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Club Bath with view King (Breakfast & Club Lounge Access) 48sqm

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Twin (Breakfast & Club Lounge Access) 48sqm

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Heritage Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage King (Breakfast & Club Lounge Access) Junior Suite 53sqm

  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Prestige Corner Twin 56sqm

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Prestige Corner King 56sqm

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Prestige Bath with view Twin 48sqm

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Prestige Bath with view King 48sqm

10.0 out of 10
Exceptional
(23 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Prestige Twin 48sqm

9.8 out of 10
Exceptional
(19 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Heritage Bath with view Twin Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Prestige Bath with view Twin Upper floor 48sqm

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Prestige Bath with view King Upper floor 48sqm

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Prestige Twin Upper floor 48sqm

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Heritage Premier King (Breakfast & Club Lounge Access) Junior Suite 63sqm

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Corner Suite Twin (Breakfast & Club Lounge Access) 106sqm

  • City view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Club Suite Twin (Breakfast & Club Lounge Access) 97sqm

  • City view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Corner Suite King (Breakfast & Club Lounge Access) 106sqm

  • City view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin (Breakfast & Club Lounge Access) 120sqm

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite Twin Balcony (Breakfast & Club Lounge Access) 120sqm

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite King (Breakfast & Club Lounge Access) 120sqm

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Prestige Twin

  • Sleeps 3

Heritage Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King (No club lounge access, No heritage benefit) Junior Suite 60sqm

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Heritage Bath with view Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Premier King (No club lounge access, No heritage benefit) Junior Suite 63sqm

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Ambassador Suite (Breakfast & Club Lounge Access) 137sqm

  • City view
  • 1475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Royal Suite (Breakfast & Club Lounge Access) 201sqm

  • City view
  • 2164 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Heritage Corner King Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin Balcony Smoking (Breakfast & Club Lounge Access) 120sqm

  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view Twin Balcony Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King Balcony Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Heritage Twin Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Premier King Smoking (Breakfast & Club Lounge Access) Junior Suite 63sqm

  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Prestige Accessible Twin 48sqm

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Prestige Bath With View Twin

  • Sleeps 2

Prestige Bath With View King

  • Sleeps 2

Heritage Bath With View King Club Lounge Access/Junior Suite

  • Sleeps 2

Prestige Corner Twin

  • Sleeps 2

Prestige Corner King

  • Sleeps 2

Heritage Twin Club Lounge Access/Junior Suite

  • Sleeps 2

Prestige Bath With View Twin Upper Floor

  • Sleeps 2

Prestige Bath With View King Upper Floor

  • Sleeps 2

Prestige Twin Upper Floor

  • Sleeps 3

Heritage Premier King Club Lounge Access/Junior Suite

  • Sleeps 2

Heritage Twin/Junior Suite/No Club Lounge Access

  • Sleeps 2

Heritage Bath With View Twin/Junior Suite/No Club Lounge Acces

  • Sleeps 2

Heritage Bath With View King/Junior Suite/No Club Lounge Acces

  • Sleeps 2

Heritage Bath With View Twin Club Lounge Access/Junior Suite

  • Sleeps 2

Heritage Bath With View King Balcony Club Lounge Access/Junior Suite

  • Sleeps 2

Heritage Bath With View Twin Balcony Club Lounge Access/Junior Suite

  • Sleeps 2

Heritage Premier King/Junior Suite/No Club Lounge Access

  • Sleeps 2

Corner Suite King

  • Sleeps 2

Corner Suite Twin

  • Sleeps 2

Heritage Twin Smoking Club Lounge Access/Junior Suite

  • Sleeps 2

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About the neighborhood

Tokyo

Located in Minato, The Okura Tokyo is within a mile (2 km) of popular sights such as Tokyo Tower and Tokyo Imperial Palace. This 5-star hotel welcomes guests with 508 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Suntory Hall - 3 min walk - 0.2 miles
  • teamLab Borderless: MORI Building DIGITAL ART MUSEUM - 8 min walk - 0.4 miles
  • Tokyo Tower - 12 min walk - 0.7 miles
  • Tokyo Midtown - 15 min walk - 0.8 miles
  • Tokyo Imperial Palace - 17 min walk - 0.9 miles

Getting around

  • Shimbashi Station - 2 min drive
  • Kamiyacho Station - 7 min walk
  • Narita Intl. Airport (NRT) - 74 min drive

Restaurants

  • ‪Lobby Bar - ‬6 min walk
  • ‪Le Pristine Tokyo - Café & Restaurant - ‬5 min walk
  • ‪金蠍蕎麦組 - ‬4 min walk
  • ‪トラピリカ - ‬4 min walk
  • ‪日常茶飯時 - ‬6 min walk

About this property

The Okura Tokyo

At The Okura Tokyo, guests enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for JPY 61000 per vehicle. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and toilets with an electronic bidet. Refrigerators, espresso makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 6,500 for adults and JPY 6,500 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Nouvelle Epoque
  • Orchid
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (32,292 square feet of space)

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 41 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Renovations and closures

The following facilities or services will be unavailable from January 12 2027 to January 15 2027 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 18975 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 6500 for adults and JPY 6500 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 18975 per night
  • Facilities fee: JPY 4500 per person, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

Frequently asked questions

Is a free cancellation option available at The Okura Tokyo?

The Okura Tokyo provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Okura Tokyo?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at The Okura Tokyo on Apr 27, 2026 start from $710, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Okura Tokyo?

This hotel is situated in Minato within a short 16-minute walk of Tokyo Tower and also 19 minutes on foot from Tokyo Imperial Palace. You'll also find Tokyo Bay and Nippon Budokan within a short drive.

Is parking available on site at The Okura Tokyo?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station and wheelchair-accessible van parking are also available.

Is there a spa available at The Okura Tokyo?

There is a full-service spa available for guests to enjoy and services include massages. Note that spa services and facilities will be unavailable from January 12 2027 until January 15 2027 (subject to change).

Does The Okura Tokyo have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 5 restaurants, and a full-service spa at this hotel.

Does The Okura Tokyo feature a casino?

No, The Okura Tokyo doesn't have a casino.

Will I find an indoor pool at The Okura Tokyo?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from January 12 2027 until January 15 2027 (subject to change).

What do couples enjoy most about The Okura Tokyo?

There are plenty of amenities for couples at this hotel, including 5 restaurants, an indoor pool, and a full-service spa.

Are there hot tubs at The Okura Tokyo?

No, but guests can enjoy a sauna at this hotel.

Does The Okura Tokyo have a restaurant with a breakfast menu?

Yes, The Okura Tokyo has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Okura Tokyo allow pets to stay free of charge?

No, pets aren't allowed at The Okura Tokyo though service animals are welcome.

Are there connecting rooms at The Okura Tokyo?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to The Okura Tokyo?

The closest major airport to The Okura Tokyo is Haneda Airport (HND), which is 13.2 mi away (39 minutes by car).

Are there rooms with balconies that I can book at The Okura Tokyo?

Yes, some guestrooms at The Okura Tokyo offer a balcony and may feature city views.

The Okura Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 758 out of 854 reviews
Rating 8 - Good. 63 out of 854 reviews
Rating 6 - Okay. 14 out of 854 reviews
Rating 4 - Poor. 13 out of 854 reviews
Rating 2 - Terrible. 6 out of 854 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
A truly spectacular property with terrific service, wonderful spa and great history.
Stayed 3 nights in Dec 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs are very helpful!
Stayed 4 nights in Dec 2025

10/10 Excellent

Priscilla

Stayed 3 nights in Dec 2025

10/10 Excellent

Vernica B

Stayed 1 night in Dec 2025

10/10 Excellent

Ziqi

Stayed 2 nights in Dec 2025

10/10 Excellent

Amy

Liked: Amenities
Outstanding on every level highly recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

Hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, I will come back again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Nov 2025

10/10 Excellent

Flora

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, most efficient services, everything is world class, top notch! The entire staff team was outmost polite and pleasant.
Stayed 5 nights in Nov 2025

10/10 Excellent

Derek

Stayed 2 nights in Nov 2025

10/10 Excellent

dean

Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

4/10 Poor

MIGUEL

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I chose this hotel because it was very quiet before but this time i was woken up Room 703 by a very loud demonstration happening in the garden area beside the hotel at 8:30 am. And if you like to sleep in dont stay on this side of the hotel because a giant bell rings at 12pm every day. Staff wasnt very accomodating to our requests as well even if we booked a whole week’s stay here. I hope they can do better next time.
Stayed 1 night in Nov 2025

8/10 Good

MIGUEL

Check in was great
Stayed 7 nights in Nov 2025

10/10 Excellent

dean

Stayed 2 nights in Nov 2025

10/10 Excellent

Yoon-Jai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine to every detail!
Stayed 3 nights in Nov 2025

10/10 Excellent

matt

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Yuriko

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Laurel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, room was amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Emmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and fabulous service
Stayed 4 nights in Oct 2025

10/10 Excellent

Cabri

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing time from checking in to checking out. Immediately after checking in I was led to my room where my luggage was brought up and soon was met with a tea service. Staff was attentive and courteous, came back to a clean room every night, turn down service including water by the nightstand, tasty chocolate, and origami. Checkout was personable the staff called me a cab to get to the airport and loaded my luggage. Would highly recommend staying here.
Stayed 4 nights in Oct 2025

10/10 Excellent

William, Roanoke

Liked: Cleanliness, amenities, property conditions & facilities
The Okura epitomizes graciousness and dignity. Starting with the unobtrusive attentiveness of personnel and extending to peaceful design esthetic, furnishings, room comfort, and every other aspect of my visit (Heritage Wing). This will be my choice in Tokyo from now on.
Stayed 2 nights in Nov 2025

8/10 Good

Kristian

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great facilities and rooms
Stayed 4 nights in Sep 2025