The Okura Tokyo

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Okura Tokyo

Exterior
Property preview
Daily buffet breakfast (JPY 6500 per person)
Interior
Sauna, steam room, 1 treatment room, massages

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001
  • Place, Tokyo Tower
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪17 min walk‬
  • Place, Tokyo Dome
    ‪9 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

Club Room Twin Non-smoking

  • Sleeps 2

Club Room Bath With View King Non-smoking

  • Sleeps 2

Club Room Bath With View Twin Non-smoking

  • Sleeps 2

Club Corner Twin Non-smoking

  • Sleeps 2

Club Corner Twin (Breakfast & Club Lounge Access) 56sqm

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Bath with view Twin (Breakfast & Club Lounge Access) 48sqm

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Bath with view King (Breakfast & Club Lounge Access) 48sqm

9.4 out of 10
Exceptional
(13 reviews)
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Club Twin (Breakfast & Club Lounge Access) 48sqm

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage King (Breakfast & Club Lounge Access) Junior Suite 53sqm

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Corner Twin 56sqm

10.0 out of 10
Exceptional
(6 reviews)
  • 603 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Corner King 56sqm

10.0 out of 10
Exceptional
(5 reviews)
  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Bath with view Twin 48sqm

10.0 out of 10
Exceptional
(4 reviews)
  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Bath with view King 48sqm

10.0 out of 10
Exceptional
(22 reviews)
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Twin 48sqm

9.8 out of 10
Exceptional
(18 reviews)
  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Heritage Bath with view Twin Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Bath with view Twin Upper floor 48sqm

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Bath with view King Upper floor 48sqm

10.0 out of 10
Exceptional
(11 reviews)
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Twin Upper floor 48sqm

10.0 out of 10
Exceptional
(7 reviews)
  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Heritage Premier King (Breakfast & Club Lounge Access) Junior Suite 63sqm

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Suite Twin (Breakfast & Club Lounge Access) 106sqm

  • 1141 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Suite Twin (Breakfast & Club Lounge Access) 97sqm

  • 1033 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Corner Suite King (Breakfast & Club Lounge Access) 106sqm

  • 1141 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin (Breakfast & Club Lounge Access) 120sqm

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite Twin Balcony (Breakfast & Club Lounge Access) 120sqm

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite King (Breakfast & Club Lounge Access) 120sqm

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Twin Non-smoking

  • Sleeps 3

Heritage Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King (No club lounge access, No heritage benefit) Junior Suite 60sqm

10.0 out of 10
Exceptional
(5 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Bath with view Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Premier King (No club lounge access, No heritage benefit) Junior Suite 63sqm

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Ambassador Suite (Breakfast & Club Lounge Access) 137sqm

  • 1475 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Royal Suite (Breakfast & Club Lounge Access) 201sqm

  • 2164 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

Heritage Corner King Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin Balcony Smoking (Breakfast & Club Lounge Access) 120sqm

  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view Twin Balcony Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King Balcony Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Heritage Twin Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Premier King Smoking (Breakfast & Club Lounge Access) Junior Suite 63sqm

  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Prestige Accessible Twin 48sqm

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

Prestige Room Bath With View Twin Non-smoking

  • Sleeps 2

Prestige Room Bath With View King Non-smoking

  • Sleeps 2

Heritage Room Bath With View King Non-smoking/Junior Suite

  • Sleeps 2

Prestige Corner Twin Non-smoking

  • Sleeps 2

Prestige Corner King Non-smoking

  • Sleeps 2

Heritage Room Twin Non-smoking/Junior Suite

  • Sleeps 2

Prestige Room Bath With View Twin Upper Floor Non-smoking

  • Sleeps 2

Prestige Room Bath With View King Upper Floor Non-smoking

  • Sleeps 2

Prestige Room Twin Upper Floor Non-smoking

  • Sleeps 3

Prestige Room Twin Upper Floor Smoking

  • Sleeps 3

Heritage Room King Non-smoking 63sqm/Junior Suite

  • Sleeps 2

Heritage Room Twin Non-smoking/Junior Suite / No Club Lounge Access

  • Sleeps 2

Heritage Room Bath With View Twin Non-smoking/Junior Suite/ No Club Lounge Acces

  • Sleeps 2

Heritage Room Bath With View King Non-smoking/Junior Suite/ No Club Lounge Acces

  • Sleeps 2

Heritage Room Bath With View Twin Non-smoking/Junior Suite

  • Sleeps 2

Heritage Room Bath With View King Non-smoking With Balcony/Junior Suite

  • Sleeps 2

Heritage Room Bath With View Twin Non-smoking With Balcony/Junior Suite

  • Sleeps 2

Heritage Room King Non-smoking 63sqm/Junior Suite/ No Club Lounge Access

  • Sleeps 2

Club Suite King - Non-Smoking

  • Sleeps 2

Club Suite Twin - Non-Smoking

  • Sleeps 2

Heritage Room Twin - Smoking/Junior Suite

  • Sleeps 2

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About the neighborhood

Tokyo

Located in Minato within a short walk of Tokyo Tower, The Okura Tokyo is within a mile (2 km) of other popular sights such as Tokyo Imperial Palace. This 5-star hotel welcomes guests with 508 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Tokyo Tower - 12 min walk - 0.7 miles
  • Tokyo Imperial Palace - 17 min walk - 0.9 miles
  • Shinjuku Gyoen National Garden - 8 min drive - 4.0 miles
  • Tokyo Dome - 9 min drive - 3.6 miles
  • Meiji Jingu Shrine - 10 min drive - 4.6 miles

Getting around

  • Kamiyacho Station - 6 min walk
  • Shimbashi Station - 20 min walk
  • Narita Intl. Airport (NRT) - 62 min drive

Restaurants

  • ‪Le Pristine Tokyo - Café & Restaurant - ‬5 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪山里 - ‬1 min walk
  • ‪トラピリカ - ‬4 min walk
  • ‪日常茶飯時 - ‬6 min walk

About this property

The Okura Tokyo

Luxury hotel with 5 restaurants and a full-service spa
At The Okura Tokyo, guests enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for JPY 61000 per vehicle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and children's slippers. Refrigerators, espresso makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 6,500 for adults and JPY 6,500 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Nouvelle Epoque
  • Orchid
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (32,292 square feet of space)

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 41 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to January 16 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 18975 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 6500 for adults and JPY 6500 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 18975 per night
  • Facilities fee: JPY 4500 per person, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

Frequently asked questions

Is a free cancellation option available at The Okura Tokyo?

The Okura Tokyo provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Okura Tokyo?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at The Okura Tokyo on Dec 8, 2025 start from $555.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Okura Tokyo?

This hotel is situated in Minato within a short 15-minute walk of Tokyo Tower and also 19 minutes on foot from Tokyo Midtown. You'll also find Tokyo Imperial Palace and Shibuya Crossing within a short drive.

Is parking available on site at The Okura Tokyo?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at The Okura Tokyo?

There is a full-service spa available for guests to enjoy and services include massages. Note that spa services and facilities will be unavailable from January 13 2026 until January 16 2026 (subject to change).

Does The Okura Tokyo feature a casino?

No, The Okura Tokyo doesn't have a casino.

Will I find an indoor pool at The Okura Tokyo?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from January 13 2026 until January 16 2026 (subject to change).

What do couples enjoy most about The Okura Tokyo?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 5 restaurants.

Are there hot tubs at The Okura Tokyo?

No, but this hotel does have a steam room.

Does The Okura Tokyo have a restaurant with a breakfast menu?

Yes, The Okura Tokyo has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Okura Tokyo allow pets to stay free of charge?

No, pets aren't allowed at The Okura Tokyo though service animals are welcome.

Are there connecting rooms at The Okura Tokyo?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Okura Tokyo?

The closest major airport to The Okura Tokyo is Haneda Airport (HND), which is 12.8 mi away (33 minutes by car).

Are there rooms with balconies at The Okura Tokyo?

Yes, some guestrooms at The Okura Tokyo offer a balcony and may feature city views.

The Okura Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 668 out of 755 reviews
Rating 8 - Good. 57 out of 755 reviews
Rating 6 - Okay. 13 out of 755 reviews
Rating 4 - Poor. 11 out of 755 reviews
Rating 2 - Terrible. 6 out of 755 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Nairobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Tokyo
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 5 nights in Jul 2025

10/10 Excellent

Rajini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious formal hotel

A luxurious hotel. It is very formal, so not ideal for persons with little children.
Stayed 4 nights in Jul 2025

10/10 Excellent

ningning

Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well staffed and very helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Jae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything here was top notch. My favorite part of my trip was coming back to our clean, quiet, beautiful hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel so much. The spa with pool is fabulous. The rooms are immaculately clean and large with very comfortable beds . The staff are super attentive and helpful. Food is delicious. 5 stars all the way. We have stayed there 4 separate visits now and we will do so again when in Tokyo. Wonderful
Stayed 3 nights in Jul 2025

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing but the carpet of the unit was a bit spotty. Difficult to get to with public transportation.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jenny

Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel service was impeccable and the room was extremely comfortable and clean, plus the view was nice. Breakfast was excellent too.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jennifer

Amazing staff and room was gorgeous! The
Stayed 4 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Remarkable hotel!!
Stayed 8 nights in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Probably the best hotel we have ever stayed at
Stayed 4 nights in Mar 2025

10/10 Excellent

Violetta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good and clean hotel , good service can’t really fault anything. Let us use spa facilities after long flight before our room was ready. Even small details like speaker, pyjamas, good shower pressure , amazing bath view, good room service, cleaning room twice a day. My only criticism is tv channels could do with some better selection for English channels
Stayed 8 nights in Jun 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars!
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Stayed 4 nights in May 2025

10/10 Excellent

Samantha

Liked: Property conditions & facilities
This is our second year staying at The Okura Heritage while visiting Tokyo and it did not disappoint. It’s a quiet and beautiful area. The staff do such a wonderful job and every need we could have is always taken care of. We look forward to returning and can’t recommend them more highly for their exceptional amenities, service and accommodations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nikolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Really nice room and staff/service is top notch
Stayed 3 nights in Jun 2025

10/10 Excellent

Shawn, Alpharetta

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a classic hotel, with outstanding service and decor.
Stayed 6 nights in Jun 2025

10/10 Excellent

HIKARIKO

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall. Impeccable service, great location, elegant decor and very comfortable room with a fantastic view from the 34th floor. We will be back for sure!
Stayed 5 nights in Jun 2025

10/10 Excellent

Roberto

Stayed 4 nights in Jun 2025