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Mandarin Oriental, Tokyo

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Sauna, hot tub, steam room, body treatments, aromatherapy
Property video
Sauna, hot tub, steam room, body treatments, aromatherapy
Sauna, hot tub, steam room, body treatments, aromatherapy
2 bars/lounges

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328
  • Place, Bank of Japan
    ‪2 min walk‬
  • Place, Tokyo International Forum
    ‪18 min walk‬
  • Place, Tokyo Imperial Palace
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, minibar, in-room safe, desk

Deluxe King Room

7.4 out of 10
Good
(8 reviews)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Grand King

Mandarin Grand King | Premium bedding, minibar, in-room safe, desk

Mandarin Grand King

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin Grand Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Grand Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Suite King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier King Room

Exterior

Deluxe Premier King Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite King

Premium bedding, minibar, in-room safe, desk

Premier Suite King

  • City view
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King | Premium bedding, minibar, in-room safe, desk

Deluxe Corner King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite King

Premium bedding, minibar, in-room safe, desk

Oriental Suite King

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Suite Twin

  • City view
  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin Corner Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Corner Suite King

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite Twin

Premium bedding, minibar, in-room safe, desk

Premier Suite Twin

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • City view
  • 2691 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Oriental Suite, 2 Bedrooms

  • Mountain view
  • 1722 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Mandarin, Suite, 2 Bedrooms, Corner

Premium bedding, minibar, in-room safe, desk

Mandarin, Suite, 2 Bedrooms, Corner

  • City view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Premier Suite, 2 Bedrooms

  • City view
  • 1507 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Premier Suite, 2 Bedrooms, Corner

Premium bedding, minibar, in-room safe, desk

Premier Suite, 2 Bedrooms, Corner

  • City view
  • 1507 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Tokyo

Located in Chuo, Mandarin Oriental, Tokyo is within 2 miles (3 km) of popular attractions such as Tokyo Imperial Palace and Ueno Park. This 5-star hotel has 179 guestrooms and offers conveniences like 9 restaurants, a full-service spa, and a 24-hour gym.

What's nearby

  • Nihonbashi Mitsui Hall - 1 min walk - 0.1 miles
  • Bank of Japan - 2 min walk - 0.1 miles
  • Nihombashi Mitsukoshi Main Store - 2 min walk - 0.1 miles
  • Tokyo International Forum - 18 min walk - 1.0 mile
  • Tokyo Imperial Palace - 4 min drive - 1.7 miles

Getting around

  • Mitsukoshimae Station - 4 min walk
  • Tokyo Station - 6 min walk
  • Narita Intl. Airport (NRT) - 72 min drive

Restaurants

  • ‪日本橋 墨之栄 - ‬3 min walk
  • ‪千疋屋総本店 - ‬3 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪千疋屋総本店 フルーツパーラー - ‬3 min walk
  • ‪釜たけ流うどん 一寸一杯 (ちょっといっぱい) - ‬3 min walk

About this property

Mandarin Oriental, Tokyo

Guests staying at Mandarin Oriental, Tokyo enjoy access to a full-service spa, a 24-hour gym, and WiFi in public areas. Valet parking is offered for JPY 6500 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, conference space, and express check-out.
Guests can expect WiFi and flat-screen TVs with digital channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include a 24-hour health club.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay.

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Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,500 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (JPY 1,500 per night)

Parking and transportation

  • Covered valet parking on site (JPY 6,500 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 8,855 for adults and JPY 4,428 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Dining table
  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,920 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • Elevator
  • Hardwood flooring in room

More

  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 20

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 22770 per accommodation, per night
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 13000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children
  • Fee for in-room wireless internet: JPY 1500 per night (rates may vary)
  • Fee for wireless internet in public areas: JPY 1500 per night (rates may vary)
  • Covered valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 13000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mandarin Oriental Tokyo Hotel

Mandarin Oriental Hotel Tokyo

Mandarin Oriental Tokyo

Tokyo Mandarin Oriental

Chuo Mandarin Oriental

Mandarin Oriental Chuo

Mandarin Oriental, Tokyo Hotel Chuo

Mandarin Oriental, Tokyo Japan

Mandarin Tokyo

Mandarin Oriental Tokyo

Mandarin Oriental, Tokyo Hotel

Mandarin Oriental, Tokyo Tokyo

Mandarin Oriental, Tokyo Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Mandarin Oriental, Tokyo?

Mandarin Oriental, Tokyo provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Mandarin Oriental, Tokyo?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Tokyo on Jun 7, 2026 start from $918, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mandarin Oriental, Tokyo?

This hotel is situated in Chuo within a short 16-minute walk of Imperial Palace East Gardens and also 17 minutes on foot from Akihabara Electric Town. You'll also find Tokyo Imperial Palace and Tokyo Dome within a short drive.

Is there parking available at Mandarin Oriental, Tokyo?

Yes, covered valet parking is offered for JPY 6,500 per day with in/out privileges.

Is a spa located at Mandarin Oriental, Tokyo?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and reflexology.

Are there luxury amenities available at Mandarin Oriental, Tokyo?

Yes, guests can indulge in luxuries such as a hot tub, 9 restaurants, and in-room massages at this hotel.

Does Mandarin Oriental, Tokyo feature a casino at the property?

No, Mandarin Oriental, Tokyo doesn't have a casino.

Will I find an indoor pool at Mandarin Oriental, Tokyo?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mandarin Oriental, Tokyo?

There are many amenities for couples at this hotel, including in-room massages as well as 9 restaurants and proposal/romance packages.

Does Mandarin Oriental, Tokyo have a hot tub?

No, but this hotel does have a steam room.

Does Mandarin Oriental, Tokyo have a restaurant that serves breakfast?

Yes, Mandarin Oriental, Tokyo has 9 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Mandarin Oriental, Tokyo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Mandarin Oriental, Tokyo for a fee of JPY 22770 per accommodation, per night. The property also provides food and water bowls.

Does Mandarin Oriental, Tokyo have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Mandarin Oriental, Tokyo?

The closest major airport to Mandarin Oriental, Tokyo is Haneda Airport (HND), which is 14.2 mi away (40 minutes by car).

Are there rooms with balconies at Mandarin Oriental, Tokyo?

No, there aren't any guestrooms with balconies at Mandarin Oriental, Tokyo.

Does Mandarin Oriental, Tokyo have a wedding venue?

Take advantage of the wedding venue at Mandarin Oriental, Tokyo if you plan to say "I do" during your trip.

Mandarin Oriental, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 384 out of 474 reviews
Rating 8 - Good. 63 out of 474 reviews
Rating 6 - Okay. 14 out of 474 reviews
Rating 4 - Poor. 8 out of 474 reviews
Rating 2 - Terrible. 5 out of 474 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2026

10/10 Excellent

Jimmy

Stayed 2 nights in Nov 2025

10/10 Excellent

Whitehouse

Liked: Cleanliness, staff & service, amenities
This is the hotel of dreams - absolutely stunning views (we could even see Mt Fuji!) and the most unreal service. This was our last stay during our honeymoon and it was so incredibly relaxing and wonderful.
Stayed 3 nights in Nov 2025

10/10 Excellent

herbert

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 6 nights in Jan 2026

10/10 Excellent

Luis

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, amenities
Mandarin Oriental Tokyo delivers genuinely warm, attentive service and has an excellent spa, along with a great central location. The rooms are spacious, which is a definite advantage in Tokyo. However, after staying at the Four Seasons, this property felt somewhat underwhelming. Some rooms and lobby areas are showing their age and would benefit from a refresh, and the mattresses were not as comfortable as expected for a hotel of this caliber. Breakfast was also disappointing—the service was slow, and the buffet was at times poorly replenished. Overall, while the service is kind and the location strong, the hotel no longer fully meets the expectations of a top-tier luxury stay and would benefit from a revamp.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jaeho

Stayed 2 nights in Dec 2025

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, superb breakfast. Didn’t manage to get reservation at Pizza on the 38th, but it is ok, we will try next time.
Stayed 2 nights in Dec 2025

2/10 Terrible

Abdulmohsen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Poor coordination and unacceptable check-out experience I booked Mandarin Oriental, Tokyo because my first experience with the brand (Barcelona) was excellent. Unfortunately, this stay did not meet expectations. The main issue was poor internal coordination—different staff gave conflicting information and I had to follow up repeatedly for simple requests. There was also confusion with my airport taxi: I was quoted one price, but after my luggage was loaded and I was seated in the taxi, I was told a completely different amount. At check-out, we were directed to exit through the back entrance due to an official delegation, and the team attempted to move us to another taxi despite our luggage already being in the original taxi arranged by the hotel. This was extremely frustrating and made us feel like an inconvenience rather than valued guests. For a hotel at this price point and reputation, this level of service and handling is unacceptable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2025

10/10 Excellent

Nakeva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was immaculate and the service was out standing. The location is also perfect for train travel. Location is connected to the G12 line.
Stayed 6 nights in Dec 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities
Room was good and no denying it's a very good hotel, but started to show it's age and needs a refresh
Stayed 3 nights in Nov 2025

10/10 Excellent

MARIA

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly and helpful staff. The location is excellent. I would definitely stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with first class staff and service that makes all the difference.
Stayed 5 nights in Sep 2025

10/10 Excellent

Deems, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time - very impressed, but fell short of 5-stars IMHO.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rotem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel The was was simple
Stayed 3 nights in Oct 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable service and experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
THANK YOU VERY MUCH TO MANDARIN ORIENTAL TOKYO AND THE WHOLE TEAM FOR THE SPECTACULAR HOSPITALITY AND KINDNESS. MY WIFE AND I WERE FORTUNATE TO STAY AT YOUR HOTEL. WE WILL RECOMMEND OUR FAMILY AND FRIENDS. WE WILL SEE YOU AGAIN SOON.
Stayed 3 nights in Aug 2025

10/10 Excellent

Enrique

Stayed 5 nights in Sep 2025

8/10 Good

Jean Seung

Location
Stayed 2 nights in Aug 2025