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The Capitol Hotel Tokyu

5.0 out of 5.0

Recent guest reviews

The hotel has a great view of the National Diet (legislature building) and the Prime Minister's house, it is located in a safe neighborhood. There is a shrine next to the hotel and a mere 5-minute walk to shops and restaurants. The hotel is also a subway stop, makes it convenient for airport transfers. The hotel itself is beautifully designed by a famed Japanese architect. The minimalist design is elegant and soothing. They have a phalanx of staff to assist with your needs. The lobby receptionist was exemplary, she gave us directions even walked with us to the street, and pointed us in the right direction. . . WOW! I was forewarned about the great customer service in Japan but was so impressed by the efficient and unobtrusive service given by the hotel staff. The rooms were so squeaky clean. During our 4 day stay not once did we see the housekeeper nor the housekeeping cart, at the end of the day our room is so clean! My husband loved the multi-lane pool, he is a serious swimmer and this hotel takes that seriously! The bar made good cocktails, didn't experience the smoky air I've read in other reviews. I did ask the bartender to put us far away from the smokers. The Origami pastry shop had a great selection, the 7Eleven in the lower level was so convenient. Overall this is an excellent hotel and will be our go to place when in Tokyo.

The hotel is beautiful and modern with impeccably gracious service. Our family of 4 stayed e nights in adjoining rooms that were very large and very comfortable. All furniture fittings and bath looked brand new and of the highest quality. The breakfast buffet is wonderful. We loved visiting the beautiful shrine immediately adjacent to the hotel and it was very well located for our excursions (there’s even a metro/stop entrance directly on the lower level). My only note is that families with younger children might find the quiet elegance of the hotel a bit “too quiet.” And might be better suited elsewhere.

Our welcome at the Capitol Hotel was a great one. One of the staff members showed us our room and explained everything we needed. The Concierge was able to assist me with all the information I need and book appointments and dinner reservations when required. The room was super clean and rather spacious. The only strange thing I didn't like was that I had to pay around $30 to use the pool/spa facilities, after spending so much for a 5 star hotel, I find it silly for charging extra to use those facilities. Otherwise highly recommend this hotel, especially for business or first time visits to Tokyo.

This is my first review....I stayed 5 Nights wonderful Room On the 29th floor..Stay very nice it’s a high quality hotel as you would expect in the centre of Tokyo.. last day I knock a pillow on the floor and found some blood on back of the pillow checked another there was some on there also not as much.. Was really took back this does not happen in Japan..Took it up with the duty manager Gouy [--]could tell as soon as I started discussing it with him..he wanted no part of being responsible..Arrogant is a hard word but not in this case..Talking to a Frenchman in Japan about quality doesn’t work..they just clearly do not understand Japanese standards...Maybe he is New in the hotel business.. as compensation I was offered a late checkout..Really!!! If I was Japanese I would have not been having to talk to him they would never accept his arrogance... And they would have been correctly compensated... Mr Hiroki [--]assistant Chief of Housekeeping came to talk to me to apologise nice guy doing what the Frenchman could not.

Excellent lodgings for our 5 night stay with our 5 month old baby - a comfortable, modern luxurious room and bathroom. To echo other reviewers' comments - clean and really well maintained property. Fantastic service level throughout the hotel (concierge, bell service, housekeeping). We were fortunate to have been given a free upgrade to a premier room, which accorded us a (much appreciated) larger room and bathroom. The bathroom deserves special mention - largest we've seen in a Tokyo hotel, with a double basin, a bath tub that's separate from a shower and a rain shower area! The hotel room came with all the amenities expected of a 5-star hotel. The heated indoor swimming pool on the 15th floor was great for laps. Dined once for dinner at Suiren (the hotel's Japanese restaurant), as it was raining heavily outside - excellent sushi set and bento box set, and delicious black bean ice cream. Chose to stay here as the area is a lot quieter (than where we have stayed in the past eg Cerulean in Shibuya), as we have baby in tow this round -- and the access to subway lines in the basement was perfect for us - as it rained quite a bit during our stay, hence convenient for us to get around with baby via underground access. Airport bus drops off and picks up from this hotel. Highly recommend!

Very convenient for some of the business district, everything you would expect of Japanese efficiency and cleanliness, and superbly decadent multi functional loos with (inter alia...) heated seats. Loved it. Views quite nice too.

I didn't know much about the hotel before arriving. I just knew I wanted to stay around the Akasaka neighborhood. When we walked in, we were immediately greeted by the staff. After checking in and going up to our room --- I was blown away by the size and room layout. The city view was amazing, especially at night. After staying at several nice places in other countries, I would notice poor fitting/construction of the rooms, but never really held it against them because it didn't really affect me. But I'll say the construction of this room was surely of high quality - the sliding doors, the shower door/tiles, the toilet room, etc... all of it was flawless. The mattress was also one of the best I've slept on. Outside of the room, the staff politely greeted us at every step. The breakfast buffet is pretty good --- and a great option for us since we often woke up before any outside restaurants were open. The direct underground connection to several subway lines was super convenient. I definitely want to stay here again.

The Capitol Hotel Tokyu is one of my regular place to stay in Tokyo. Designed by famous Kengo Kuma, you can experience the zen atmosphere. The room is spacious with amazing view. The hotel has direct access to the subway station with 3 lines, which make it super convenient. There is 7Eleven store & a good coffee shop in the underground level if you are tired eating inside the hotel. Their restaurants are good. Nice surroundings with lots of choice of bar/restaurants.

We stayed there for 5 nights, we stayed at corner room that the view from the room was amazing. You could see the view from the bathroom, too. The staff was wonderful,too. There are many eating areas around the hotel, the market across the street had good selection of food including lunch boxes, sandwiches and fruits. Accessible to subway station.

Rather impressed with the capital hotel in Tokyo, Good service, A variety of Japanese andInternational cuisine. Pleasant bar surroundings, But what impressed me most was the serenity of the place, Admittedly this is not cheap a option on a budget, but for business travel it ticks all the boxes

2-10-3 Nagata-cho Tokyo Tokyo-to

Hotel highlights

  • Walking distance to National Diet Building
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

National Diet Building is a short stroll from The Capitol Hotel Tokyu, and other popular attractions like Tokyo Imperial Palace are within a mile (2 km). This 5-star hotel has 251 rooms and welcomes guests with 3 restaurants, a full-service spa, and an indoor pool. It's in central Chiyoda and also close to Tokyo Tower and Meiji Jingu Shrine.


Dining

There are ample dining options with 3 onsite restaurants, including All Day Dining ORIGAMI, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All 251 soundproofed accommodations feature separate bedrooms. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. MP3 docks, refrigerators, and minibars are other standard amenities.


Property features

At The Capitol Hotel Tokyu, guests enjoy a full-service spa, an indoor pool, and a fitness center. Parking is available for JPY 4000 per night (JPY 4000 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

95.0% of guests recommend this hotel

Total of 1375 reviews