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Tokyu Stay Shinjuku Eastside

3.0 star property
Hotel in Tokyo, near Shinjuku Gyoen National Garden

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Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Terrace/patio
Reception
Soundproofing, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Samurai Museum
    ‪5 min walk‬
  • Place, Okubo Park
    ‪6 min walk‬
  • Place, Shinjuku Isetan
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Comfort Double Room with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Double Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Comfort Double Room Single Use with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with table, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Single Use, Non Smoking

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room Single Use, Non Smoking

  • City view
  • 441 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

View from room

Garden Suite, Non Smoking

  • City view
  • 743 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Universal Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room, Non Smoking

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Universal Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room Single Use, Non Smoking

  • City view
  • 280 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Adjoining Room A, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 3

View all photos for Superior Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 3

View all photos for Residential Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room

  • Sleeps 2

View all photos for Residential Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Comfort Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Double Room with table

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table

  • Sleeps 2

View all photos for Universal Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room

  • Sleeps 2

View all photos for Garden Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Garden Suite

  • Sleeps 3

View all photos for Terrace Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Terrace Room

  • Sleeps 2

View all photos for STAY BEAUTY＆CARE ROOM

Soundproofing, iron/ironing board, free WiFi, bed sheets

STAY BEAUTY＆CARE ROOM

  • Sleeps 2

View all photos for Adjoining Room A

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A

  • Sleeps 4

View all photos for Adjoining Room B

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B

  • Sleeps 5

View all photos for Comfort Double Room Single Use with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with desk, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room with desk

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk

  • Sleeps 2

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

STAY BEAUTY and CARE ROOM Non-Smoking

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the neighborhood

Tokyo

Located in Shinjuku, Tokyu Stay Shinjuku Eastside is within a mile (2 km) of popular sights such as Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. This 208-room, 3-star hotel welcomes guests with in-room amenities like refrigerators, microwaves, and electric kettles.

What's nearby

  • Samurai Museum - 5 min walk - 0.3 miles
  • Okubo Park - 6 min walk - 0.4 miles
  • Isetan Department Store Shinjuku - 9 min walk - 0.5 miles
  • Shinjuku Isetan - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 15 min walk - 0.9 miles

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 53 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪CoCo壱番屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

Hotel in Tokyo, near Shinjuku Gyoen National Garden
Guests of Tokyu Stay Shinjuku Eastside enjoy free WiFi in public areas, meeting rooms, and laundry facilities. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a vending machine and a TV in a common area.
Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. All-in-one washer/dryers, refrigerators, and microwaves are also available. Housekeeping is available on request.

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9.0 out of 10, Wonderful, 4,623 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,640 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2640 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Frequently asked questions

Is free cancellation available at Tokyu Stay Shinjuku Eastside?

Tokyu Stay Shinjuku Eastside provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to do near Tokyu Stay Shinjuku Eastside?

This hotel is situated in Shinjuku within a 10-minute walk of Samurai Museum, Okubo Park, and Isetan Department Store Shinjuku. You'll also find Shinjuku Gyoen National Garden and Tokyo Imperial Palace within a short drive.

Will I be able to park at Tokyu Stay Shinjuku Eastside?

Yes, there is accessible parking available.

Does Tokyu Stay Shinjuku Eastside feature a casino?

No, Tokyu Stay Shinjuku Eastside doesn't have a casino.

Is there an indoor pool at Tokyu Stay Shinjuku Eastside?

No, there is no indoor pool at this hotel.

Is Tokyu Stay Shinjuku Eastside a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix and slippers as well as a garden.

Are there hot tubs at Tokyu Stay Shinjuku Eastside?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Shinjuku Eastside have a restaurant with a breakfast menu?

Tokyu Stay Shinjuku Eastside offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Tokyu Stay Shinjuku Eastside allow pets to stay for free?

No, pets aren't allowed at Tokyu Stay Shinjuku Eastside though service animals are welcome.

Are there connecting rooms at Tokyu Stay Shinjuku Eastside?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Tokyu Stay Shinjuku Eastside?

The closest major airport to Tokyu Stay Shinjuku Eastside is Haneda Airport (HND), which is 18 mi away (53 minutes by car).

Can I book a room with a balcony at Tokyu Stay Shinjuku Eastside?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy garden or city views.

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 445 out of 652 reviews
Rating 8 - Good. 149 out of 652 reviews
Rating 6 - Okay. 36 out of 652 reviews
Rating 4 - Poor. 11 out of 652 reviews
Rating 2 - Terrible. 11 out of 652 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jan

Stayed 2 nights in Jan 2026

10/10 Excellent

Gabrielle

Stayed 4 nights in Nov 2025

8/10 Good

Ann

Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying in this brilliantly located hotel. Easy walk to Shinjuku Station and the downtown neon, but located far enough away that is is quieter at night. Would definitely stay here again.
Stayed 4 nights in Oct 2025

8/10 Good

Emily

Stayed 5 nights in Oct 2025

10/10 Excellent

Pam

Stayed 5 nights in Oct 2025

8/10 Good

Janette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! Clean, comfortable beds, fabulous breakfast with many options, and very convenient to Shinjuku station. Many stores and restaurants within walking distance, very accessible and helpful staff, not yo mention luxury shampoo, body wash and best hair dryer I’ve ever used.
Stayed 6 nights in Oct 2025

10/10 Excellent

James

Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcome to Tokyo

The hotel was in a central location. It was very walkable. The staff were friendly, helpful, and professional. I would definitely recommend this place as well as stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexander, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that’s a short walk to the heart of Shinjuku and all it has to offer during the day and night! Still a quiet room though. Room was on the smaller side but you’re hardly in it anyway since you’re exploring Tokyo!
Stayed 1 night in Oct 2025

6/10 Okay

Marina

Stayed 7 nights in Sep 2025

8/10 Good

Nicola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good, accessible location, a few metres from bus stops and a train station and close to several kombini. Staff weren't particularly friendly but were efficient, and to be honest we had very few interactions with them. Breakfast was ok. Be aware, the price you pay doesn't include room cleaning, but there was a washer/drier and little kitchenette area in the room which was handy. The room was quite spacious by Tokyo standards.
Stayed 4 nights in Sep 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very convenient to get to Metro stops and Shinjuku station. Appreciated having washing machine in the room.
Stayed 6 nights in Sep 2025

10/10 Excellent

Nicole

Stayed 5 nights in Sep 2025

8/10 Good

Seyyed Hojjat

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience in Tokyu
Stayed 5 nights in Oct 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was perfect for our 5 nights in Tokyo. The location was ideal, right next to metro station and also a short walk into the centre of Shinjuku for shopping and food. The room was really nice and a good size, but there was only a few hangers to store clothes and no wardrobe so we couldn’t really unpack and the room started to feel quite messy. We were disappointed at the lack of housekeeping. You could put a magnet on the door for them to change the bins and swap the towels but they didn’t change our sheets or clean the room for the whole 5 nights. We probably could have requested this at reception but we kept forgetting, so I didn’t think it justified knocking a star off the rating as overall we had a fantastic stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jamie-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If possible, add a cafe within the property
Stayed 13 nights in Sep 2025

10/10 Excellent

Lauren

Stayed 4 nights in Sep 2025

10/10 Excellent

monterio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2025

10/10 Excellent

Lyndon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would recommend
Stayed 3 nights in Sep 2025

8/10 Good

Joshua

Stayed 5 nights in Sep 2025