Tokyu Stay Shinjuku Eastside

3.0 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden

Choose dates to view prices

Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Meeting facility
Lobby lounge
Garden Suite, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Samurai Museum
    ‪4 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

Comfort Double Room with table, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Residential Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 248 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Residential Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Comfort Double Room Single Use with table, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room Single Use, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Twin Room Single Use, Non Smoking

  • 441 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Garden Suite, Non Smoking

  • 743 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Universal Room, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Universal Room Single Use, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 474 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Deluxe Twin Room

  • Sleeps 3

Superior Twin Room

  • Sleeps 3

Residential Double Room

  • Sleeps 2

Residential Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Comfort Twin Room

  • Sleeps 2

Comfort Double Room with table

  • Sleeps 2

Universal Room

  • Sleeps 2

Garden Suite

  • Sleeps 3

Terrace Room

  • Sleeps 2

STAY BEAUTY&CARE ROOM

  • Sleeps 2

Adjoining Room A

  • Sleeps 4

Adjoining Room B

  • Sleeps 5

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room with desk

  • Sleeps 2

STAY BEAUTY and CARE ROOM Non-Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the neighborhood

Tokyo

Located in Shinjuku within a mile (2 km) of Shinjuku Gyoen National Garden, Tokyu Stay Shinjuku Eastside is within a few miles (5 km) of other popular sights such as Tokyo Imperial Palace. This 208-room, 3-star hotel welcomes guests with in-room amenities like refrigerators, microwaves, and electric kettles.

What's nearby

  • Samurai Museum - 4 min walk - 0.3 miles
  • Okubo Park - 7 min walk - 0.4 miles
  • Isetan Department Store Shinjuku - 8 min walk - 0.4 miles
  • Shinjuku Isetan - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 14 min walk - 0.8 miles

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪CoCo壱番屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
Guests of Tokyu Stay Shinjuku Eastside enjoy free WiFi in public areas, meeting rooms, and laundry facilities. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a TV in a common area and a vending machine.
Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. All-in-one washer/dryers, refrigerators, and microwaves are also available. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,640 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2640 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Frequently asked questions

Is free cancellation available at Tokyu Stay Shinjuku Eastside?

Tokyu Stay Shinjuku Eastside provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Tokyu Stay Shinjuku Eastside?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku Eastside on Jan 4, 2026 start from $115.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Tokyu Stay Shinjuku Eastside?

This hotel is situated in Shinjuku within a 10-minute walk of Samurai Museum, Okubo Park, and Isetan Department Store Shinjuku. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Is there parking available at Tokyu Stay Shinjuku Eastside?

Yes, there is accessible parking available.

Does Tokyu Stay Shinjuku Eastside feature a casino?

No, Tokyu Stay Shinjuku Eastside doesn't have a casino.

Is there an indoor pool at Tokyu Stay Shinjuku Eastside?

No, there is no indoor pool at this hotel.

Is Tokyu Stay Shinjuku Eastside good for couples?

Couples staying at this hotel will appreciate amenities like Netflix and slippers as well as a garden.

Does Tokyu Stay Shinjuku Eastside have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Shinjuku Eastside have a restaurant with a breakfast menu?

Tokyu Stay Shinjuku Eastside offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Tokyu Stay Shinjuku Eastside allow pets to stay for free?

No, pets aren't allowed at Tokyu Stay Shinjuku Eastside though service animals are welcome.

Are there connecting rooms at Tokyu Stay Shinjuku Eastside?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Tokyu Stay Shinjuku Eastside?

The closest major airport to Tokyu Stay Shinjuku Eastside is Haneda Airport (HND), which is 17.8 mi away (52 minutes by car).

Are there rooms with balconies that I can book at Tokyu Stay Shinjuku Eastside?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy garden or city views.

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 411 out of 607 reviews
Rating 8 - Good. 141 out of 607 reviews
Rating 6 - Okay. 33 out of 607 reviews
Rating 4 - Poor. 11 out of 607 reviews
Rating 2 - Terrible. 11 out of 607 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Stayed 4 nights in Sep 2025

10/10 Excellent

monterio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2025

10/10 Excellent

Lyndon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would recommend
Stayed 3 nights in Sep 2025

8/10 Good

Joshua

Stayed 5 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In-suite laundry is a real bonus. The bed is large and comfortable. The mini kitchen area is convenient. Fairly large for a Tokyo hotel room.
Stayed 6 nights in Sep 2025

10/10 Excellent

Xavier

Stayed 3 nights in Sep 2025

8/10 Good

Yayoua

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast with variety for guests. Rooms were clean and air conditioned
Stayed 6 nights in Sep 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay for 6 nights my partner and I. Area was nice with lots of convenience stores nearby. Close to shopping and dinning options. Room was compact but workable. Room could have been cleaner at check-in bedding could have been cleaner.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jayna

Stayed 5 nights in Sep 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating.
Stayed 5 nights in Sep 2025

10/10 Excellent

Tushar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in two twin bed room in sept 2025 and had a great experience.
Stayed 3 nights in Sep 2025

8/10 Good

Yuri

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service is getting worse. Very unfortunate. Poor service and some staff doesn’t know what they are doing. They all say different things and it’s confusing.
Stayed 6 nights in Sep 2025

6/10 Okay

Ethan S H

Stayed 1 night in Aug 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to rest

Made our stay at Tokyo confortable and affordable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness
In
Stayed 5 nights in Aug 2025

6/10 Okay

Katherine

Liked: Staff & service
Everything else was fine, but the mattress smelled bad.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheraan

Stayed 5 nights in Aug 2025

2/10 Terrible

Azad

Stayed 2 nights in Aug 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around
Stayed 3 nights in Aug 2025

8/10 Good

Devonte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we ran into a few issues which caused us to change rooms twice, I enjoyed everything at this hotel but I really wish they’d clean the carpets in the entire building. The carpet was stained in the hallways and in the rooms and the couches could use some deep cleaning as well. Otherwise this place would receive the 5 stars for sure.
Stayed 11 nights in Aug 2025

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stayed 4 nights. The hotel is close, 10 - 15 min walking distance, to main Shinjuku area where there are many restaurants. The Higashi subway station is 3 min walk. It’s a nice, new, clean hotel. The hotel room is small and tight quarters though. There is no real housekeeping, they only will change towels and empty garbage, if requested. If you want sheets changed there is a fee. There is an ice machine in lobby, but they don’t provide or have any complimentary water bottles. The all in one washer/dryer in room was helpful. The breakfast is decent, with a mix of western and local options. They will hold your luggage if you arrive early or after checkout.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tiffany

Stayed 4 nights in Aug 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but comfortable (included a microwave, small fridge, hotplate, utensils, washer/dryer [all in one]). Breakfast was good and the staff are very nice. We had a pleasant stay.
Stayed 3 nights in Aug 2025

8/10 Good

Jess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent!! We were able to walk anywhere within a matter of minutes, however it was very quiet. We couldn’t hear anything outside our room. A spacious room for the two of us, and we loved being able to prepare basic meals and wash our clothes. The only criticism would be the pillows which were quite firm. No other complaints!
Stayed 9 nights in Aug 2025