The room design and amenities were spectacular. Construction made the entrance hard to find

Great access to the airport Great customer service Nice breakfast

There is no car pull out space. Even for hire taxi, you need to walk for 5min. The hotel is nice, but I needed to walk all the way !!

Such a nice respite after a long, international flight. The rooms are clean with everything you need for a comfortable stay.

Very clean and coveniently located. The breakfast was nice.

Convenient location at International terminal with JR monorail access to Hamamatsucho or Keikyu line to Shinagawa station

Love walking into the lobby after a long international flight. The rooms are so stylish and comfortable with all of the amenities. The breakfast is a nice has combination of Japanese and European offerings. And if you're lucky enough to be there for dinner, the Sashimi melts in your mouth!!

Great place to stay after a long flight! Quick, easy check in and well-accommodated rooms.

Really high quality hotel with wonderful England speaking staff, excellent room conditions in all aspects, you can see the airplanes/airport but cannot hear the jet sound, great breakfast buffet, 2-3 minutes walking distance to ANA, JAL and all the international check-in counters (get your bags checked in then come back for breakfast and relax), 14 minutes ride on the monorail to and from Tokyo, ~30 minutes bus rides to Shinjuku and Yokohama areas, many buses per day to and from Mount Fuji directly, commuter trains to various locations in Tokyo... I have stayed many times in this hotel and always had enjoyable experiences.

Highly recommended easy access within the airport. Food are great and staff are very accommodating.

Hotel was clean but a bit small. Bathroom was nice because of the fancy toilet. Came with pajamas and slippers.

You cannot find any better place than this one when you are passing through Haneda. Once you get off the plane and cleared with the Japanese passport/custom inspection formalities, you only need 3 minutes on foot to reach to the hotel regardless the weather conditions since the hotel is located inside of the airport terminal facilities. The public transportation systems are the part of the airport terminal facilities so you can get in and out of the hotel to Tokyo, Mount Fuji or anywhere by using the public transportation networks (there are plenty of English speaking people available to assist)... The hotel staff are really friendly with fluent English and always want to be helpful. The rooms are super clean (zero oder), quiet and the beds are extremely comfortable. I never missed a single night of sleep in this place...

Built into the International Terminal, it is super convenient if you have to catch a flight the next morning. Some of the nearby hotels outside of the airport have free shuttle services, but the times were not early enough for my flight.

Best place to stay if you have a late flight, the Hotel is 3/5 mins walk out of the arrival area. It's looks like a 5 star Hotel. My room was big (for Japanese Hotel Standard) Nice TV, bathroom (w/ Japanese auto toilet ) comfortable big bed w/ Japanese pajamas & air conditioning. Also the room came w/ lots of nice amenities- coffee & tea make, 2 bottle of water, toiletries. (Toothbrush/ wash clofh/ hairbrush/ face care samples & more...) I had great room on the top floor & I didn't hear a sound. I had a great 1 night stay.

Location is perfect for short trips to Tokyo. Access to the city train system is easy. Checkin for return flight early and go back to room for a nap. Last minute shopping for gifts right upstairs in Haneda airport pre-security.