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Mitsui Garden Hotel Shiodome Italia-gai

3.5 out of 5.0

Recent guest reviews

The hotel is a business hotel. The rooms are ok not small clean bright and quiet. Slept very well. The AC works beds a little hard. Bath works great furnished with tooth brushes. I enjoyed my stay. The service was friendly. The restaurant service is buffet.

The Hotel is located in the center of Tokyo, near the JR Hamamatsucho station and the Oedo subway just few minutes walk. Very convenience for transportation around Tokyo and nearby. The Hotel is very clean and prompt service. Breakfast is excellent with lot of variety food choices. Surrounding area is very quite and beautiful for take a walk or photo-taking. Once is not enough!!

The hotel small, quaint and a little off the beaten track was a nice hotel, the food in the evening was of an excellent standard and the cleanliness to an exceptional standard. I would recommend and stay there again.

My daughter picked this hotel based on ratings, location, and price. It was a hit. Location: a bit of a walk from the Hammamatsucho station. It's a level path on the street, but the station entrance at the nearest street to the hotel has stairs. If you walk down the "alley" right of the station, about 1/2-way to the end of the building, and on the RIGHT, there's an elevator. Do take the time to find the hotel on the map, and locate the subway station, and get an idea of how to proceed. You can't see the hotel from the station. GPS via smartphone helps! The hotel is located in what some have called Tokyo's Italian Quarter. There are Italian themed restaurants nearby, and even the hotel's restaurant is Italian, although it's a buffet. There's a Lawson's combini in the adjacent building. Very handy. Because of the 2020 Olympics, there is a large construction project on the next block, and there is some construction noise that leaks into the rooms. It's not a factor for us, but if you're a light sleeper, it may be. The hotel is upfront about the noise. The rooms were comfy and spacious. Beds were comfortable, but the pillows are a buckwheet/conventional hybrid, so you might want your own. Bathroom has a tub/shower, and a washlet toilet. There's a desk, a hotel provided cellphone/device charger, and sufficient power connections. Wifi reaches the room. On the 13th floor, there are men's and women's spas, and a single washer/dryer machine in each spa. These are single-unit combo machines, clothes go in dirty and come out clean and quasi-dry. The downside is the machines are slow (about a 2-hour cycle). I don't recall the cost, bring 100-yen coins. Detergent is provided. You'll probably need at least one extra dry-only cycle. They also have a laundry service if DIY isn't your style. There are many restaurants and bars along the streets from the subway station. Byron Bay coffee is on the way to the station, and that became our morning coffee stop. Great coffee drinks there. Tokyo is huge, and I confess to never eating at any of the restaurants near the hotel. The hotel staff is conversant in English, and very helpful. The pictures here are accurate, although we had no problem with bugs. I'll stay there again.

Stayed here 1 night before I flew back to Europe and this hotel was everything I expected. Nice and clean rooms with all the comfort you need. The hotel is situated in quite a chique area and I had the impression that it's a neighbourhood with offices. Staff was very friendly and always willing to help. I also enjoyed the hot tub on the 13 th floor. Would go there again.

good location clean rooms nice onsen, however very bad customer service and very unhelpful reception staff. We had a 10pm flight and they would not allow us to use the empty onsen or take a shower and change there either, very unhelpful and won't be staying there again

I'd definitely stay at the Mitsui Garden Hotel Shiodome Italia-gai again, and I'll bullet-point our experience here. - The hotel is ever-so-slightly out of the way, however I feel this is in its benefit. It is a 5-10min walk (with luggage, less without) from Daimon station, which has very good and very reasonable pubs/restaurants. It is a 5min walk from Shiodome, which is slightly more upscale but still has very good and very reasonable restaurants. It is 15min walk from Ginza (Tokyo's 'Manhattan', as it were). You won't find a better deal at a better hotel any closer to Ginza. Plus, you get the benefit of three distinct locations from this hotel. - The hotel is lovely, very well-maintained, with friendly, approachable, helpful, and multilingual staff. - The room was very nice, large for a central Tokyo hotel, and equipped with all amenities you'd expect from a hotel of this kind, and includes Nespresso machine, with complimentary tabs, WiFi, Bluetooth speaker system, television, safe, wardrobe. The bathroom was slightly small, but unless you're 6'3"+ and well-built, it's no issue. Great shower. We had a non-smoking room, though smoking rooms are available. - The breakfast has a great range but goes a little bit awry with its flavours for western visitors. A better option is to use your breakfast vouchers for lunch service, which is more conventional (if you prefer Western food - otherwise, the Japanese selection was excellent). The range of desserts is exceptional. - There is a very good convenience store next door (a Lawson Natural, open 24 hours), an outdoor pizzeria on the other corner of the square, and a very well-equipped supermarket next to that. - The area is quiet and very well-maintained. It has the layout and plan of a European square, with the hotel on one corner of the square. It's very nice and adds to the appeal of the hotel. - There is a traditional Japanese spa, free to use for guests, which is a great bonus and adds something different to the appeal of this hotel.

We stayed here for one night only before our flight home. The staff were very friendly and helpful, and were more than happy to look after our luggage before check-in and after check-out. We didn't stay long enough to make use of any facilities (which is a shame because they looked good), so all I can rate is the room itself. Unfortunately, it was not good. We booked a triple room (3 adults), but the room was barely big enough to fit the three beds. There was no room whatsoever for our suitcases. We had to keep them zipped up and standing vertically against the wall at the foot of our beds and could then just get through without climbing over the beds. It looked like a third bed had been squeezed into a small double room, rather than being a true triple room. We were glad we were only staying one night. The wardrobe was barely big enough for two, let alone three, but we were not unpacking so this didn't bother us too much. The toilet was in the same room as the shower, making the morning routine a slower process for three of us. The hotel is easy walking distance from both the subway (Daimon) and JR (Hamamatsucho) stations and we had no trouble wheeling our luggage to and from. The hotel itself may have been fine if we'd booked two rooms, but it is definitely not suitable for three in one room. In summary: Don't advertise and sell us a triple room if you don't actually have one!

Stayed here for 3 nights on business and found the area nice and quiet though there's a fire station beside and a hospital nearby. Not forgetting the train tracks were not far away too. The room is rather of a good size for Tokyo having stayed in other hotels in Japan and it was comfortable and quiet. Check-in and out was rather quick unless you met a group of tourists then you'll have to wait but all 3 counters are always manned. The staff could speak rather well in English so I had no problem asking them for some info about the area. Stepped out of the hotel and one can find many restaurants within walking distance and the Daimon station, Hamamatsucho Monorail and JR Yamanote Line is about 5-10 mins walk away. It took me about 15-20 mins to walk to Ginza shopping area. Wifi connection is good but only CNN is the only English channel I can find. No problem for me as I'm not there to watch TV shows. Overall a good stay I would say for a business traveler.

Great mid range hotel. Located in a business district, which means you are out of the busyness of Tokyo, but still in a great location with fab restaurants and an easy walk to at least two train stations. Hit and miss with english speaking staff, however not a problem as regardless of language ability staff are super helpful and polite. Rooms are smallish but very clean and exceptionally well appointed. Free Wi-Fi is a big bonus. Just wasn't brave enough to try the Bath House. Maybe next time?!

2-14-24 Higashi-Shimbashi Tokyo Tokyo-to

Hotel highlights

  • Close to Tokyo Tower and Tsukiji Fish Market
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Minato, Mitsui Garden Hotel Shiodome Italia-gai is within a mile (2 km) of popular sights such as Tokyo Tower and Tsukiji Fish Market. This 3.5-star hotel has 375 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center. Located in central Tokyo, the hotel is also near Tokyo Imperial Palace and Tokyo Stock Exchange.


Enjoy a bite to eat at Cafe La Marea, the hotel's onsite restaurant. Start your day off with buffet breakfast, available for a fee.


Mitsui Garden Hotel Shiodome Italia-gai's 375 air-conditioned rooms provide refrigerators, free bottled water, and safes. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also standard.

Property features

Mitsui Garden Hotel Shiodome Italia-gai features free WiFi in public areas, a 24-hour business center, and laundry facilities. Valet parking is offered for JPY 2000 per night. A multilingual staff is on hand to assist with dry cleaning/laundry and luggage storage.

Room options

Triple Room, Non Smoking

Twin 3 | Sleeps 6

Triple Room, Smoking

Twin 3 | Sleeps 6

Superior Twin Room, Non Smoking

Twin 2 | Sleeps 4

Superior Twin Room, Smoking

Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 636 reviews