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Mitsui Garden Hotel Shiodome Italia-gai

3.5 out of 5.0

Recent guest reviews

I went to Japan for business, I choose to stay at Mitsui Garden Hotel Shiodome because of a colleague reference. I can definitively confirm that it was the right choice. It is a nice business hotel with all the amenities needed while you are in a business trip, it is placed in a nice and quiet area. The rooms are nice, clean and the staff are friendly and accommodating. The only problem you face is that very few speak decent English, so many times be understood is a long and laborious process. Breakfast is served as buffet, and even if they try to offer also a continental version, it is not a glory. Anyway I found many more advantages than disadvantages so I think I will use it again when I come to Tokyo.

This is my first time to stay at this hotel, the room is spacious and in good looking. The location is a bit far from the metro station but it is acceptable. Compare to 4 stars hotel in Hong Kong, Staff Services and attitude are better than Hong Kong! Since I am also a Front Desk Supervisor in one of the 4'stars hotel in Hong Kong. Yet, hotel staff English learning need to be improve since i realized there were a lot foreign stay at your hotel! Overall it was a good experiences stay at your hotel! Regards Nick

We stayed four nights during a family vacation in Tokyo in January. We went to different Mitsui Garden hotels before and this one is located around 10~12 minutes walk from major station Shimbashi. The Shimbashi station has train routes connecting to basically anywhere within and outside Tokyo. We checked in before noon and was through efficient procedures,kept our luggage quickly and explained politely that our room will be available at 3pm. The room is well equipped with toiletries, humidifier, bottled water, coffee and tea are refilled upto for 3 people every day. Room size is not big but sufficient for moving around luggage and people. Clothing hanging and storage is relatively limited though. The window looks outside other commercial buildings yet not too close or pressed. Around the hotel there are sufficient choices of cafe and restaurants for a meal. We are fine to pull the luggage to and from the pebble stone road between the hotel and the station, but this could be a concern to others. All in all this hotel is an option in our future visit to Tokyo.

We stay in this hotel for 2 nights. It located in Shiodome, a very nice neighborhood. You can find lawson very near to the hotel. It is not so far away from the station ( shiodome and shimbashi) . You can find a very nice cars/supercars in the neighborhood especially at night. The hotel staffs are very helpful. I left my adaptor when i move to another hotel, and when i realized and call them, they still keep it .

I stayed at Mitsui Garden Shiodome Italia-gai for one week. The room was spotlessly clean. The bathtub was a bit small but probably adequate for people with smaller size. I ate one breakfast at the restaurant next to the lobby and the food was quite good. Now customer service was just top-notch. My company wanted a detailed receipt for reimbursement process and would not take the summarized one. I emailed a request to the hotel front desk and within an hour, they sent back a receipt with charges broken down for each day, even with an official stamped seal to prove its legitimacy. Now one would expect some request like that would take 1-2 days or a week for a response (if ever) in the US. Needless to say, Mitsui Garden customer support truly impressed me!

Not an airport hotel but very convenient for haneda airport. Everything you would expect from this standard of hotel, they will keep luggage. Excellent evening buffet - Italian themed and very reasonable.

Nice hotel with location very close to train station - about 5 min walk. Rooms are clean and well furnished. Staff is friendly and helpful. Breakfast is good and with many choices of different type of dishes. Wi-Fi is for free and works very well.

We stayed here for one night on arrival in Japan. It is easy to find and close to the Shinjuku Station and all that happens around it. It is really a well dressed budget hotel. Wi fi is free and signal strength is good. As always, you pay more in Japan than UK or the rest of Europe. Expect rooms to be small (double bed against a wall) and a tiny shower room. We did not have breakfast there as you could get anything you wanted at various eateries round and about the hotel for a fraction of the price. One note of caution is that the hotel is very close to the busy train lines and so there is constant train noise ( though to be fair most city hotels suffer in this way). In November there was no AC, just heating and it was very hot. When we complained and asked for the AC to be switched back on they told us to open a window- impossible with the constant train noise.

1st time to Tokyo and select this hotel as the accommodation. Took around 1.5~2hours from the airport to the hotel as we just took the public transportation. Easy to locate the hotel from the JR station. Quiet location but it still convenient as there are 3 convenient stores and restaurants (Japanese / Coffee Shop / 24hours McDonald / Ramen) nearby. For the hotel services, the staff can speaks in English and we received a warm welcome from them. Staff will also suggest the restaurants nearby with the map, it is quite good! For the rooms, as we reserved 2 Rooms, 1 for 3PAX and 1 for 2PAX. To be honest, the 3PAX room is quite small and did not have much space the walk through and quite tight to open the suitcases. For the 2PAX room is much better and it also with a nice Tokyo Tower view as it located on a higher floor. For the prices, is a reasonable price and I will suggest people who travel with friends and stay most of the time outside would be a great option to choose this hotel as it does not have many hotel facilities and not that convenient for elderly.

The Mitsui Garden Hotel Shiodome is located a few minutes' walk from some small shopping streets, and not far from good small restaurants - but not close to any major tourist sites. However, the metro system is easy, extensive, quick and not expensive (buy the multi-use day pass, not individual tickets) so it's simple to move around. The room was small, and the A/C did not work, so it got stuffy unless you opened the window and let in cooler air and Tokyo noise. It was okay but not more than that. The 13th floor Japanese bath is supposed to be very good, but I did not use it - too tired and too busy.

2-14-24 Higashi-Shimbashi Tokyo Tokyo-to

Hotel highlights

  • Close to Tokyo Tower and Tsukiji Fish Market
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour business center

Mitsui Garden Hotel Shiodome Italia-gai places you within a 10-minute stroll of popular attractions such as World Trade Centre Building and Shiba Rikyu Garden. This 3.5-star hotel has 375 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center. Centrally located in Ginzanishi, the hotel is also a short walk from Shibadai Jingu Shrine and Hamarikyu Garden.


Enjoy a bite to eat at Cafe La Marea, the hotel's onsite restaurant. Start your day off with buffet breakfast, available for a fee.


Mitsui Garden Hotel Shiodome Italia-gai's 375 recently renovated rooms provide refrigerators, free bottled water, and safes. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also standard.

Property features

Renovated in 2014, Mitsui Garden Hotel Shiodome Italia-gai offers free WiFi in public areas, a 24-hour business center, and laundry facilities. Valet parking is offered for JPY 2000 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 709 reviews