The Prince Sakura Tower Tokyo, Autograph Collection4.5 out of 5.0
Recent guest reviews
I did a lot of research before I booked and this Marriott Property exceeded my expectations!! The service, ambiance, location and concierge lounge were perfectly executed!! I have Celiac disease (gluten intolerance) and everything in the concierge lounge was labeled for people with food allergies which made it very easy!! It is the only hotel in Tokyo that I will stay at because of this as well as many other reasons. The staff is very well trained and spoke very good English.
I travel to from Japan at least a half dozen times a year and I always stay at The Prince on the night before my departure. I take the early morning flight from Narita to the US, which doesn't leave me with enough time to get to Narita from Nagoya in the morning. So the night before my departure I take the Shinkansen train from Nagoya to Shinagawa and make the very short walk Shinagawa Station to the hotel (across the street). The next morning I have a wonderful breakfast in the hotel lounge, walk to the station and board the Narita Express for the 36 minute ride to Narita Airport. I get off the train, follow the escalators to the departure level and minutes later am in line to check-in. It couldn't be much easier. There are hotels in Narita, some are as close as 10 minutes driving time. I haven't found any of them to be as nice as The Prince and it usually takes 30 minutes to get to the airport once you wait for the shuttle bus to fill up, so it's only another 10 or 15 minutes time for far nicer accommodations.
I have stayed at Marriott properties all over the world. I think Sakura Tower is the best for many reasons:service is impeccable, the ambiance is lovely and serene. Our room was spacious with many amenities. After a long tour staying in moderately priced hotels, this was heaven, especially the large king sized bed. We spent 4 days here relaxing, a perfect end to our trip. We arrived at the Shinagawa station from Kyoto and tried to follow the directions provided by reviewers, but they were confusing and we got lost. Fortunately, I copied the name and address of the hotel in Japanese and emailed it to myself. We stopped a young Japanese man, showed him the info and he kindly guided us to the hotel. Here are the directions we recommend: take the West exit at Shinagawa station. Go right and walk until you come to the 7-11, about 300 yards. Cross the street there at the marked intersection. There is a small path going up a slight hill and leads you to the Sakura Tower and Prince Hotel complex. As Gold members, we had access to the executive lounge and enjoyed breakfast every morning and appetizers and cocktails each evening. We loved the subtle, relaxing colors, an oasis from the noise and bustle of the city. To get to Narita airport, the hotel will make reservations for a bus. The fare is about $27. Shinagawa has an express train to the airport but we were tired of train stations and opted for the pickup from the hotel, less hassle. The bus leaves every hour or so. The garden here is most lovely, adding to the overall ambiance. The only negative comment pertains to the barely warm, runny scrambled eggs served in the executive lounge. They are tasteless, but they offer so many other things, you can just skip them.
We throughly enjoyed everything about the Prince Sakura. The location is great for tourist, the food is exceptional and the Japanese Garden is the best we have ever enjoyed. The rooms are great and the views of the city are breathtaking, the service is impeccable and the concierge services are extremely helpful and accurate.
Stayed here for 4 days in late September. Got upgraded to the top floor (14th) with city-side views as a Marriott Platinum. Room was spacious - bed was definitely larger than a normal king. Also came with a bowl of fruit (which was delicious) and a fruit cutting service if you call room service (we did not avail). Lots of amenities in the room - bathrobes, yukatas, sleepwear (low thread count though - hard to sleep in for folks with sensitive skin), illy espresso machines, fully stocked mini-bar etc. Room also had Ethernet cords, TV connectors, and power adapters. Lots of room to do work or plan tomorrow's activities. Examined the room, windows, sheets, pillows - very clean. Turndown service refreshes the two bottles of water and provides tomorrow's forecast along with Ritter chocolates. Everything we saw seemed quiet and sophisticated. Lots of business folks coming and going. Service is quick and unobtrusive - from the bell hop to the front desk. Important to note if a large party is staying on multiple floors - you can only access your assigned floor using your room key - when swiped in the elevator - the floor number is automatically entered. Business lounge requires a separate key to access. Good selection of beer, wine, sake during evening happy hour. Breakfast is okay - though probably not as good as the buffet selection in the main dining hall (which we did not eat but saw through the window). Hotel itself is tucked away off the main road - about 5 mins to walk from the Shingawa station. The overall grounds and koi pond is very peaceful. You can walk around and won't even hear or see the hustle and bustle of a major city. Multiple transportation options - taxi, train station, and airport limo bus (stops right by the hotel ~30 mins). Amenities not used during our stay: gym, spa, dining hall
You never know what to expect with the autograph collection. Always unique this was no exception. Everything was top class. A Tokyo gem. Near the major transit lines for convenience but hidden enough for peace and tranquility.
Location is good as it's opposite JR Shinagawa station but if you stay at Annex the room is quite smelly and old. But the pain is it takes longer than half an hour to get leave the baggage after check out. So if you need to leave your baggage, make sure to do it before 11am. After make a complaint to Guest Relations, the officer said it's normal so please wait in line. Not normally Japanese standard
This is the first hotel we stayed at in Tokyo. From the moment we entered the hotel to the time we left, we received top notch customer service. The lobby was very welcoming, the decoration simple but classy. I am an SPG Platinum member and we were upgraded to a room in the higher floor. We also received access to the Executive Lounge. The food provided at the Executive Lounge was excellent. The property is located within a 5 minute walk to the Shinagawa station. This is very convenient especially if you come from the Tokyo Narita airport and you took the Narita Express. It is also one of the stations where you can take the Shinkansen. We love this hotel so much that we know we will be staying here on our return trip to Tokyo.
Nice hotel tucked away in a peaceful spot. Great hospitality. Lounge had a good breakfast. Uber driver had a hard time finding me in the AM. Problem with the Prince and the Prince Sakura hotels being confused.
After a long business day, this is the right place to relax. Spacious rooms with real walls! Large windows overseeing both a garden and a city view. Breakfast at the executive lounge has great variety. The hotel is one of 3 neighboring Prince hotels. While the hotel has many restaurants, you might check the other Prince hotels for other options. I enjoyed the buffet dinner of one of the other hotels. Did a facial treatment which was very relaxing after a long week in Asia. Would definitely go back
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Health club
Located in Minato within 2 miles (3 km) of Tokyo Metropolitan Teien Art Museum, The Prince Sakura Tower Tokyo, Autograph Collection is within a few miles (5 km) of other popular sights such as Tokyo Tower. This 4.5-star hotel welcomes guests with 288 rooms and conveniences like a full-service spa, free in-room WiFi, and a health club. Located in central Tokyo, the hotel is also near Mori Art Museum and Tokyo Midtown.
Enjoy dining at Nadaman, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.
The Prince Sakura Tower Tokyo, Autograph Collection's 288 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free bottled water, safes, and phones are also standard.
Renovated in 2013, The Prince Sakura Tower Tokyo, Autograph Collection offers a full-service spa, a health club, and a spa tub. If you drive, self parking is JPY 1500 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 907 reviews