The Prince Sakura Tower Tokyo, Autograph Collection4.5 out of 5.0
Recent guest reviews
Our stay at the Prince Sakura Autograph Collection was good, but it was missing the special factor for us. Staff was helpful as we walked up to the hotel with our carryon luggage. They were welcoming and offered to assist us with our luggage. Check is as fairly quick and front desk staff were courteous. Found front desk staff to be a little less welcoming than other Marriotts we stayed at during our 2 week trip in Japan. Rooms were decent size with typical Marriott room amenities. Proximity to the Shinagawa station was a big bonus, offering easy access to to N’EX, JR lines and metro. Like most of our Marriott hotels in Japan, we found breakfast costs high, so we chose to eat / drink off site. Would stay again if price was right. Definitely better than the Grand Prince Hotel New Takanawa, which we stay at on our way back through the area days later.
We just arrived home from a great stay at the prince sakura. Immediately upon pulling up to the front doors we were greeted by the bell woman who graciously took our bags and escorted us to the front desk for check in. Staff provided us with cold wet towels which was very appreciated as it was almost 30 degrees Celsius on the day we checked in. Staff were very kind during our whole trip. If you stay here you must see the garden. It was beautiful. I did notice that this hotel mainly caters to business folks opposed to families vacationing so I did feel a bit out of place in the lobby full of suits. The room was a great size and clean but I did notice a rip in the bed but it didn’t bother us.
Nice big rooms, feels like European/american standard. 5 min walk to the metro Shinagawa station. 10-15 minutes Walk to Asakusa line if you want to go on that line directly in order not to change trains. Nice breakfast although it seems to have a little lower standard than the rest of the hotel. don't take me wrong it is not bad at all. But o would expect more.
Every staff member at this hotel offered friendly and professional service. The beautiful and large garden is a wonderful place to walk around and relax. The view of the garden from both restaurants is amazing. Nayumi at the concierge desk helped us retrieve a left-behind item with so much care and attention. She arranged everything and promptly followed up to make we were all set. That’s great hospitality! The Club Lounge is well-run and a great place to relax after day of sightseeing. We also had access to the lounge at the sister hotels that are at the other end of the garden. I’m not sure if that is solely based Marriott status or room type. It is fun to visit the other lounges. Rooms are large and nicely appointed. Getting to Shinagawa train station by walking takes 5 minute but they also have a shuttle that we never used. The close location to the station is great for local attractions and this station is a Shinkansen bullet train stop. We will definitely stay here again.
Great place with two open air pools in July and August. With spa and gym. Three large lounges and super friendly personnel. Breakfast is nice as well. Airco works great in the hotter months. Superb garden to stroll around.
I stayed at the Prince Sakura for 2 nights after being forced out of Akasaka due to the hotel there being overbooked. I loved this hotel so much I wish I would’ve stayed here the whole time. The subway station is right across the street, which is extremely convenient. The rooms are super comfortable and well appointed, though the bathroom is a bit old. The lobby is striking and so is the huge Japanese garden right behind it. The restaurant and executive lounge are fantastic, great food and service. My only suggestion would be to modernize the room bathrooms, hallways, and all the facilities in B1 (spa, gym, bath); they look like from the 80s.
This is definitely a hotel I will come back to when in Tokyo. The staff is amazing and the executive lounge is one of the best I have been in anywhere. Great room and comfortable beds make this a must try experience.
From the moment I walked up the street from Shinagawa train station, I was immediately greeted at the entrance and my bag whisked into the check in area. Check in was incredibly smooth, my room was ready (8th floor corner king). All staff were professional, helpful, and beyond expectations. I dined at Cigiegio several times (dinner, lunch, and a breakfast). Outstanding food. I also dined at the Japanese restaurant that was truly a culinary experience. I spent time in the executive lounge for breakfasts and evening snacks. Well appointed, not crowded at all, and the food was quite good. My room was comfortable with a nice view, and I slept extremely well. Evening turn down service is a nice touch, with the bucket of ice and a chocolate. I look forward to returning on my next visit. The hotels proximity to Shinagawa train station makes getting around Tokyo a breeze!
The Prince Sakura is located on a picturesque hillside in Minato-Ku. The service from all staff is a notch above what you will find in most hotels. The club lounge is especially nice if you can gain access—-serving 3 spreads a day in morning afternoon and evening. The rooms are spacious with nice views. You will have access to the excellent garden in the back of the hotel. The rooms have state of the art Japanese toilets and a small mini-bar.
This is a tough review to do. Rooms are okay but the grounds for tokyo are really nice. If you have lounge access there are 3 lounges to choose from. Same food every night so we brought our own food in from the train station or ate outside. Lounge food was 1 out of 5. The lounge was a huge disappointment and especially for breakfast. We went to McDonald’s for breakfast and passed on the lounge even though it was included as was that bad. As Marriott members they offer very little to their members. We are titanium elite members and no buffet breakfast included? extremely strange and you have to choose from three lounges for breakfast and only one has egg station but that’s it unless you want fruit and soup for breakfast incredibly limited but offer lots of toast and cereal. So disappointed. Looks like it’s a family or corporation that owns all the hotels and lounges are really bad. Otherwise was good stay. Now as far as Concierge they will book Resturants for you but don’t think of changing them or cancelling unless you want to go back to being treated like a child and your mother scolding you. I challenge the hotel managers to read the emails that concierge answered. Extremely rude and unhappy staff. Although grounds are very nice and rooms are so so. I would not return specially if your titanium elite members, you can do allot better in tokyo. Note location is shinagawa so good access to trains and Haneda but there’s nothing around here for dinner.
- Walking distance to Sengakuji Temple
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
Located in Minato within a short walk of Sengakuji Temple, The Prince Sakura Tower Tokyo, Autograph Collection is within a mile (2 km) of other popular sights such as Tokyo Bay. This 4.5-star hotel welcomes guests with 288 rooms and conveniences like a full-service spa, free in-room WiFi, and a health club.
Enjoy dining at Nadaman, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
A flat-screen TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.
Guests staying at The Prince Sakura Tower Tokyo, Autograph Collection enjoy access to a full-service spa, a health club, and a spa tub. If you drive, self parking is JPY 1500 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
90.0% of guests recommend this hotelTotal of 1195 reviews