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5.0 out of 5.0


5.0 out of 5.0

Recent guest reviews

This is the third time we stayed at Hoshinoya Tokyo. We stayed 12 nights this time. The room was luxurious, well maintained and clean as before. The hotel staff in general were excellent. Hot spring was very enjoyable. The rice balls and miso soup served as breakfast were very tasty. It would be great if the snacks in the lounge could be changed once a while. It was all the same items during our 12 nights there. One minor thing. We indicated that we were there to celebrate a birthday on the survey card during the check-in process, but the hotel did nothing this time. We were also at Hoshinoya Tokyo last year for a birthday and the hotel sent us a surprise gift which was very nice. Overall, I would highly recommend Hoshinoya Tokyo. We will definitely stay here again.

Remarkable service orientation, making all travelers feel comfortable and welcome. Rooftop hot springs open to night sky—exquisitely Zen. Welcoming attire available on arrival to wear throughout stay if you wish.

We stayed at multiple Kai properties during our last trip to Japan. And decided we would stay at Hoshinoya Tokyo instead of our usual Ginza area hotels, and I am so happy we made that choice! The space is amazing, room was HUGE! Everyone is so attentive! There aren’t many rooms on each floor so it’s super quiet. The tea room is stocked with snacks, drinks, tea. They serve rice balls and handmade coffee in the morning. We would go sit there a while after our onsen session. Of course, onsen in the middle of the city? It’s so awesome! We walked so much while in. Tokyo, and it’s a great way to relax at the end of the day. During New Years, they would have yuzu in onsen, super refreshing. They provide milk from Hokkaido in dressing room. If you’ve been to Hokkaido, you know its milk is top notch!!!!! We also had in room service for dinner one night because we were so tired coming back from Hokkaido. I would say food is reasonably priced and very good! Ok, we are trying to book it again for this years trip, can’t wait!!!!!

The hotel is stunning, gorgeous design and the facilities are excellent and very luxurious. All Hotel staff were excellent, helpful, polite, and extremely well presented. Location could not have been better, very easy to get around and close to major area's and all subway lines.

Our stay at Hoshinoya was just beautiful. Beautiful rooms, gorgeous design, attentive service, lovely amenities, a fantastic bath, an indulgent spa treatment. Right above a metro station, near Tokyo station. We had an amazing dinner followed by rooftop drinks nearby. The communal lounges for snacks and tea were great. We’re going to Hoshinoya Fuji in July and I can’t wait.

Surprised Onsen in the middle of Tokyo, and the hotel is run like a Ryokan. Excellent and caring staffs that help you to solve problems in and out of the hotel. However, due to the number of foreign guests, the proper etiquette of using the Japanese onsen is sometimes not observed. It will be good if the staff can have a thorough explanation during the in-room check-in.

The staff was the best and most genuine we've experienced. The rooms and lounge area on our floor(4) was absolutely incredible as was the traditional breakfast each morning. The Onsen Bath is not to be missed....everyday a must!!!

Another location and another Hoshinoya. Amazingly attentive staff, nothing was too much - even to the point of investigating requests without even asking! The investigation saved us wasted time and effort when we were going to go to the morning training of Sumo, the staff took it upon themselves to check if the session was going ahead. Shortcuts to stations, organisation of last minute taxis and genuine care during our stay was brilliant. The public onsen was a great experience (our first) and the hints guide provided was great to ensure we followed the right protocol. In-room breakfast was delicious (Japanese Style) and even when not possible - delivered the courtesy breakfast when our preferred time couldn't be met. Would highly recommend HOSHINOYA simply for the customer service alone. Thank you!

We had a wonderful stay at Hoshinoya Tokyo. Great authentic Japanese atmosphere with superb service and impressive onsen facilities. They offer short activities ... we joined a traditional Japanese music evening event and breathing lessons which added to a memorable, relaxing stay in the center of busy Tokyo.

A true Japanese experience, stunningly simple decor beautiful friendly staff that were very polite, well mannered & helpful. Made our trip to Japan one to remember. Would definitely stay again & highly recommend to anyone looking for a unique Japanese experience.

1-9-1 Otemachi Tokyo

Hotel highlights

  • Walking distance to Imperial Palace Garden and Marunouchi Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa services

Located in Chiyoda, HOSHINOYA Tokyo is a leisurely stroll from popular sights such as Imperial Palace Garden and Marunouchi Building. This 84-room, 5-star ryokan welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi.


Start each morning with full breakfast, available for a fee from 7 AM to 11 AM. Savor a meal from the comfort of your room with 24-hour room service, or grab a bite to eat at the onsite restaurant.


Guests can enjoy a flat-screen TV and stay connected with free WiFi. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include a refrigerator, a minibar, and a coffee maker. Limited housekeeping is available.

Property features

Built in 2016, the brand new HOSHINOYA Tokyo offers free WiFi in public areas, a meeting room, and spa services. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury ryokan include coffee/tea in a common area, a library, and free newspapers.

Room options

Kiku (Executive Triple)

Twin 3 | Sleeps 3

Yuri (Corner Deluxe King)

King 1 | Sleeps 2

Sakura (Deluxe Twin)

TwinXL 2 | Sleeps 2

Sakura (Deluxe King)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 339 reviews