Mitsui Garden Hotel Ginza Premier4.0 out of 5.0
Recent guest reviews
Took the Narita express limousine coach 3600 yen. Dropped off next to hotel. Small rooms by USA standards. But good location in Ginza. Tokyo marathon was on. Night life was abundant with Magic bars and excellent sushi restaurants. Run down the main strip to the palace and get a good work out.
We stayed in the Mitsui Garden Premier after our annual pilgrimage to Hakuba and this was our third stay overall. First the good. The room was excellent, the king bed superb and it has all the cool technology you would expect from a Tokyo Hotel. The location which is a short walk from both Shimbashi Station (3 minutes) Ginza Station (7 minutes) and Tsukiji Market make it the perfect base to explore all of Tokyo’s many amazing neighbourhoods. Now the bad. A concierge is the most important front of house role in any great hotel. That’s not the case here. If you are not from Japan or even if you are not from Tokyo you will be disappointed. We asked for recommendations for nearby Yakitori and the concierge directed us to two nearby restaurants. One wasn’t open and one wasn’t even Yakitori but instead Yakinuku. If you are the concierge the golden rule is know your neighbourhood and the concierge didn’t. There was other incorrect guidance as well. Next most important role in a good hotel is the front of house and we had challenges here as well. I needed laundry done but were informed that it couldn’t be collected but instead needed to be dropped at reception. Mitsui chose exactly this time to close 2 of 3 lifts. By the time I arrived after waiting 15 minutes for an elevator lift to deliver my laundry it was just past 10 am. If I wanted my laundry the cost was an extra 50%. It was even worse for a guest in a wheelchair waiting for over 30 minutes for an elevator. Not deal breakers but irritating enough to make the experience just short of what I’ve come to expect from this hotel and this brand. Stay for the room but bring a guidebook.
At the end of the day you're paying for the location, and the views. Which is fine. Many hotels do it. It reminded me a lot of a NYC Hotel. Great reception area's, really nice bar and then the smallest rooms known to man. Okay, Its the same in many major City Hotels, and this is right on the Ginza. 2 minutes from the Main Street. So you cannot get better in Tokyo really. Just when you do book, see if there any deals on the bigger rooms. The big downside to this, and again it happens at many hotels. The breakfast area compared to the number of guests staying at the hotel is STUPID! I came down one morning for breakfast, the lift doors opened and the line was further back than the lifts! I closed the lifts and went back to my room before heading to Starbucks for breakfast. Plus they wanted 2500Yen for breakfast at the hotel and the second day I actually had it, thank fully I didn't pay. It was no way worth the 2500 Yen for a Westerner.
Stayed for one night by myself. The room size was not super big, but I did not feel uncomfortable because everything was well organized. The bathroom was not by the window but I could see outside from the bathtub because there was a dimming glass wall. Breakfast was amazing with a variety of salad dishes. Overall I was very satisfied with this hotel. Will choose here again if I stay in Ginza area.
Staying 4 nights at this boutique hotel in the heart of Ginza Magic location Helpful staff Pleasant modern small hotel Recommend highly Room small but adequate layout in the space Breakfast buffet style Combination Japanese / Western Not my favourite way to start the day Jumping up and down Oh well off to get a real latte Susan Sims
The Shimbashi train station is about 6min walk away from the hotel. This station has the Tokyo metro as well as the JR line. There is a 24hr Donki store next to the hotel. We went there after midnight to avoid the crowd. There is also a small Matsumoto Kiyoshi at the next building for my beauty loots. The hotel is at the fringe of Ginza shopping strip and it is only a short 5min walk to the heart of Ginza. Super convenient! What makes me choose this hotel is the Narita Airport Shuttle which stops at this hotel for pick up and drop off. So we don’t have to drag our luggage to the airport. The hotel stuff will load your luggage from the hotel to the coach. Save us a lot of time especially if you have an early flight to catch. Overall, a neat experience at the stay. If you have children, it is advisable to select a bigger room.
The room had a great view, was very comfortable and was not dated at all. Very clean and very up to date. Our room was quite small but we could have paid for a bigger one! Would definitely come back again.
Satisfied with our latest stay in this property. Positive: *The location is great just 2 mins walking to Ginza shopping street. *The nearest Shimbashi station also can be reached by walking. *There is a convenience store right beside the hotel. *Hotel room and lobby is clean and modern *(From my experience on my checkout date is 24 December 2017. We take airport limousine bus on 13:00 from the hotel) One of the concierge staff that time is very helpful, polite, and nice, especially when she helped us with all the luggage to take airport limousine bus. Negative: *the hotel room is quite small but still good (the twin room).
1. Prime location: 10 minutes on foot from the fish market. 5 minutes from the shopping street in Ginza. One station from Tokyo station. 2. Efficient room: Two people in a single bedroom. We don't feel uncomfortable. Things are packed in a very efficient way. We have water boiler, a ion hair dryer with the highest ranking in many magazines, towels, slippers, iPhone/android charger, a lot of lotion, face cleanser, shampoo, conditioner, shower gel, bath salt, coffee, tea samples, basically everything we need. 3. Excellent view: In the lobby we can see Tokyo tower. Our room also has a nice skylines of Tokyo.
Housekeeping managed to drop my suitcase from the luggage rack - all the things inside are mixed up, fell out of their boxes and so on. I informed the front desk and they denied this had happened, they only bumped the suitcase... Whatever that means. They refused to compensate my dry cleaning cost for the clothing that fell out too. Absolutely shameless and irresponsible
- Walking distance to Kabuki-za Theatre and Tsukiji Fish Market
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Located in Chuo, Mitsui Garden Hotel Ginza Premier is within a 10-minute walk of popular sights such as Kabuki-za Theatre and Tsukiji Fish Market. This 361-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's also close to Tokyo Imperial Palace and Tokyo Tower.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.
Mitsui Garden Hotel Ginza Premier's 361 air-conditioned rooms provide refrigerators, free newspapers, and free bottled water. Guests can expect flat-screen TVs with pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. In-room massages are available, and other amenities include safes and phones.
Mitsui Garden Hotel Ginza Premier offers free WiFi in public areas and a business center. Dry cleaning/laundry services make packing light an option.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 1436 reviews