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Recent guest reviews

Great location close to the main station. The airport shutter buses are directed to and from the hotel. Very satisfied.

Location excellent to shinjuku station Oedo E27 subway next to hotel hotel price thru orbitz lowest check in at front desk in a flash Limousine bus stops there for haneda or narita hotel 14 floors still no view security excellent card key elevator and room

The "twin" beds were really double size beds and were very comfortable, more firm than soft, a plus. Pillows were an interesting Asian version, partially filled with some sort of pellets/beans/grains maybe, but they worked. They use the newer cruise ship system of economy (the Japanese probably started it!), requiring a room key in a wall slot for power to be turned on in the room. A bit annoying when coming and going but can appreciate their efforts. The room was small, but we had a smaller one in LA at a Doubletree last summer, so it was doable and comfortable. Not much room for more than three suitcases though. The AC worked great and there was an in-room control for it, key since we were there during the worst weather - high 90s and high humidity, heat indexes in the 110s. Full-size amenities in the bathroom, which are appreciated, an interesting clothing press in the closet, and a bottle of clothing refresher and laundry bag. Robe and slippers provided also. The buffet breakfast is convenient and good but pricey, USD 21.50. The best aspect of this hotel is its location. It is a block walk from the Shinjuku train/subway station where you can get transport to any and all parts of the city. There is a Family Mart across the street, great for water and cheaper breakfast options, also a McDonalds 500ft down the block. At least 7 other restaurants/coffee shops along the block before the major intersection as well.

Has Laundry facilities and airport limousine pickup/drop off. JR entrance is nearby

Nice lobby, good service at the hotel desk. Umbrellas were freely available to loan from the hotel lobby which was handy during rainy season. The hotel staff also helped me arrange luggage delivery to our next hotel which was great. Our room wasn't huge (we knew that going in) but was clean and comfortable. Location was outstanding, super convenient to Shinjuku Station and there's a convenience store (Family Mart) across the street. They had laundry machines which was nice, although I wish they had more of them. I would definitely stay here again.

Conveniently located to everything. Restaurants, shopping and train stations. Nice staff. Room is small for 2 otherwise we manage to get bye.

Great service. I stayed for 8 days. Wished my room was vacuumed at least once during my stay.

Location is good. Room is clean. Got the room with 2 twin bed, highly recommended. Nice stay.

The location is perfect. Only five minutes from Shinjuku Station, 15 minutes from parks. The room is clean but tiny. The double bed is too small for a couple, and there is only one chair. The bathtub has some drainage issue. The staff were very friendly but also rigid. They couldn't accommodate a late check out by just one hour.

Small room, old bathroom. Nice breakfast. Nice lobby.

There have no shuttle bus stop at the hotel from airport to hotel in the early morning

Great location next to Tokyo Metro Rail line with easy access to the JR station 600m away. It was so quiet when I stayed there. It felt like I was the only person staying on the floor.

Great location next to Shinjuku train and bus stations (5 minute walk). Easy transfers to and from both airports via limo bus. Room is a bit small but functional. A great value for such a conveniently located hotel. Staff were friendly and spoke decent English. Tip: Limo buses to and from airports stop directly at the hotel but it is usually much quicker to use Shinjuku Station and walk to or from the hotel.

Limousine bus from/to Narita and Haneda Airports stops st the hotel.

I have been using Hotel Sunroute for over 15 years. quality have stayed excellent.

Great location. Budget room small as expected, but met our needs. Bed comfortable. Pillows a bit hard.

We flew into Haneda and out of Narita. The location in Shinjuku is awesome as the limo bus airport transfer service is right outside the front door. Staff speak “useful” English and seem eager to help. Check in and out was easy and efficient. I preordered a pocket WiFi and front desk handed me the package as soon as I checked in. Hotel WiFi was fast and reliable especially in the lobby. We had a twin room with 2 separate twin beds (US$250 per night end of July rate). It is Japan so we expected the room to be small. Pajamas, toiletries, slippers were provided. There is a fridge and tea supplies but no safe. The shower/ water pressure was great and the bidet + toilet worked perfectly. Breakfast was not included in the rate but available for purchase $19 buffet. There was a heatwave when we were there and the lobby and room AC were a nice and cool respite from the horrendous heat. There are soda/ snack vending machines and ice machines in every floor. There is a luggage weighing scale right in front of the elevators. We had to mail something on a Sunday afternoon and the front desk provided a box and packing supplies. There is also a foreign exchange machine in the lobby if you need to exchange currency. There is also a robot roaming the lobby which is a hit with bored kids. Tour flyers/ brochures are available next to the front desk. Limo bus tickets can be reserved and paid for in the front desk too. The hotel met all our needs. Highly recommended

2-3-1 Yoyogi Tokyo Tokyo-to

Hotel highlights

  • Walking distance to Shinjuku Gyoen National Garden and The Tokyo Metropolitan Government
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located in Shibuya, Hotel Sunroute Plaza Shinjuku is a leisurely stroll from popular sights such as Shinjuku Gyoen National Garden and The Tokyo Metropolitan Government. This 624-room, 3.5-star hotel has 2 restaurants and a bar/lounge, along with free in-room WiFi.


Dining

Enjoy dining at Vilazza, one of 2 onsite restaurants. At the end of the day, unwind with a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10 AM.


Rooms

All 624 soundproofed rooms feature refrigerators, coffee makers, and phones. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Desks are also available.


Property features

At Hotel Sunroute Plaza Shinjuku, guests have access to free WiFi in public areas, conference space, and free newspapers. Self parking is available for JPY 1500 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities, a vending machine, and a reception hall.

Room options

Standard Twin Room

2 Twin Beds | Sleeps 4

Standard Room

1 Double Bed | Sleeps 2

Bright Single Room

1 Double Bed | Sleeps 2

Economy Room

1 Double Bed | Sleeps 3

Guest reviews for Hotel Sunroute Plaza Shinjuku

Everyone (30) Couples (39) Business (4) Family (11) Other (14) Friends (9)
5
Everyone

By on Apr 21, 2020

5
Partner Couples

Great location close to the main station. The airport shutter buses are directed to and from the hotel. Very satisfied.

By on Dec 16, 2019

Review comment responded on Dec 17, 2019

Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

4
Everyone

By on Sep 5, 2019

4
Everyone

Location excellent to shinjuku station Oedo E27 subway next to hotel hotel price thru orbitz lowest check in at front desk in a flash Limousine bus stops there for haneda or narita hotel 14 floors still no view security excellent card key elevator and room

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities comfortable more and more. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku.

5
Family

The "twin" beds were really double size beds and were very comfortable, more firm than soft, a plus. Pillows were an interesting Asian version, partially filled with some sort of pellets/beans/grains maybe, but they worked. They use the newer cruise ship system of economy (the Japanese probably started it!), requiring a room key in a wall slot for power to be turned on in the room. A bit annoying when coming and going but can appreciate their efforts. The room was small, but we had a smaller one in LA at a Doubletree last summer, so it was doable and comfortable. Not much room for more than three suitcases though. The AC worked great and there was an in-room control for it, key since we were there during the worst weather - high 90s and high humidity, heat indexes in the 110s. Full-size amenities in the bathroom, which are appreciated, an interesting clothing press in the closet, and a bottle of clothing refresher and laundry bag. Robe and slippers provided also. The buffet breakfast is convenient and good but pricey, USD 21.50. The best aspect of this hotel is its location. It is a block walk from the Shinjuku train/subway station where you can get transport to any and all parts of the city. There is a Family Mart across the street, great for water and cheaper breakfast options, also a McDonalds 500ft down the block. At least 7 other restaurants/coffee shops along the block before the major intersection as well.

By on Aug 15, 2019

Review comment responded on Aug 30, 2019

Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

4
Family Friends

Has Laundry facilities and airport limousine pickup/drop off. JR entrance is nearby

By , from Honolulu on Aug 13, 2019

Review comment responded on Aug 23, 2019

Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

5
Partner Couples

Nice lobby, good service at the hotel desk. Umbrellas were freely available to loan from the hotel lobby which was handy during rainy season. The hotel staff also helped me arrange luggage delivery to our next hotel which was great. Our room wasn't huge (we knew that going in) but was clean and comfortable. Location was outstanding, super convenient to Shinjuku Station and there's a convenience store (Family Mart) across the street. They had laundry machines which was nice, although I wish they had more of them. I would definitely stay here again.

By on Jul 8, 2019

Review comment responded on Jul 10, 2019

Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

4
Everyone

Conveniently located to everything. Restaurants, shopping and train stations. Nice staff. Room is small for 2 otherwise we manage to get bye.

By on Jun 20, 2019

Review comment responded on Jun 24, 2019

Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

5
Family

Great service. I stayed for 8 days. Wished my room was vacuumed at least once during my stay.

By on Jun 15, 2019

Review comment responded on Jun 17, 2019

Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities comfortable more and more. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku.

5
Family

Location is good. Room is clean. Got the room with 2 twin bed, highly recommended. Nice stay.

By on Apr 22, 2019

Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Tokyo, Tokyo-to 151-0053
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