Haneda Excel Hotel Tokyu3.5 out of 5.0
Recent guest reviews
The hotel is very good, with a excellent infrastructure, good space of the rooms, which is kind a difficult in Japan. The hotel is located inside the Haneda Airport as well, in the national flights area. And the breakfast is the best!!
When we arrived at the hotel late at night, all the pharmacies were closed, and my dad had gotten a bad cold. When I inquired about a pharmacy, they told me they were all closed, but got out a first aid kit, and provided us not only with what we needed for that night, but for our international trip back home the next day. We appreciated the service!
Although this hotel is located in the domestic haneda terminal, i feel like it's a bit pricey. Especially when the room does not come with breakfast. The tv also does not jave any english channels to watch. They have video on demand but have to pay extra. I find this quite inconvenient when all I wanted to do was throw back, kick back & relax till the next day flight. The only comfort i get is that there are other eating places in the terminal within 5minutes walk. If not because of the transit flight, I wouldnt6have stayed here.
Before booking, decide if comfort or convenience is important. The beds are like laying hard surfaces. You would do better and find more comfort laying on the ground. The location is in Terminal 2. Will not be staying here again. Now, I have to fly 16hrs in pain due to sleeping on a hard surface that is supposed to be a bed.
I was 'upgraded' to a twin room from a single room booking. The room was spotless and spacious considering for one person occupancy. The domestic departure hall just a step away from hotel, it was the best location of hotel for early departure next day. The building that hotel located is a mall itself with plenty of choices for food and a convenient store. I filled up my free time in the airport walking around the shops. Had a restful night for next day flight.
Excel Hotel is conveniently situated to Tokyo and Yokohama. For trips to the city there a monorail at the airport to Hamamatsu and transfer to Jr. In another platform under ground of Haneda airport there is a Kansei line that will bring you directly to Tokyo Skytree and nearby tourist area such as Asakusa. Ueno is another location for those who enjoy sightseeing and doing shopping. Going to Port Yokohama to meet our Princess Cruise ship is not a problem. Taxi is available to seniors but a train is also available to Port Yokohama. Haneda Excel suit our needs. Restaurant is excellent. The front desk is always available to assist you. With my fragmented Japanese is not a hindrance. English speaking staff is always available. Btw shuttle busses are available to ferry anyone on the 3 airports.
We stayed here as we had an early "domestic" flight to Osaka the next day from Tokyo Haneda. The location could not have been better for the ANA check in desk.... right beside it. We dumped our bags here in the morning as the room would not be ready till 2pm. We then took the monorail from the airport directly to the heart of Tokyo in a matter of minutes. The hotel was clean, comfortable and the room a reasonable size. Check in was easy as was check out. Wi-fi perfect. The only issue was that the room safe was not working. As we wanted to eat later in the evening at the airport after our day in Tokyo, we had to carry our valuables around the airport with us. Note that this hotel is located at Departure terminal 2
This hotel is in the domestic airport terminal - a shuttle bus ride from international. We've found Japanese beds firm during our trip but this hotels beds are so hard that getting a good nights sleep was made impossible. The room is fine for an airport bed but if you want some give in your mattress you might want to avoid this hotel.
The convenience of an airport hotel is the reason to stay at the Excel Haneda. Rooms OK without being wonderful. Large enough and quiet. Issues to be aware of - English is not well spoken by any of the staff, which is unusual now in Tokyo, so if you have issues, it's not always easy to communicate, assuming you don't speak Japanese :-) As an example, we arrived early and asked if we could get into our room any earlier than the 2pm check-in time. The only response was for two front-desk staff, one after the other, to write 2PM on a piece of paper and show that to us. No offer to store bags, point us to the cafe, etc, which would be standard in better city hotels. The hotel is attached to departure area of terminal 2, which is a domestic facility. The international terminal is a shuttle ride away, which, while being free, is a 10 minute walk down to the next level, arrivals. Breakfast is average, but OK. We ate there one evening and that was very good. So, it's fine really, just not great.
We used this as our overnight base before an early flight out of Haneda. The hotel is situated in the domestic terminal and directly accessible by train on foot from the station via half a dozen escalators and some walking. If coming from the train bear in mind that the train line does not take Japan Rail Pass so payment via Pasmo card or cash will be needed. There are 2 domestic terminal buildings and, despite having a map from the hotel we still managed to wind up in the wrong building and had to get a shuttle bus to the right place. Be very careful therefore on leaving the railway station!! Airport hotels are rarely outstanding. This one was friendly and the rooms were fine and quiet. We ate dinner in the hotel restaurant and it was a bit average. Overall however I think the place was pretty decent. There's a shuttle bus to the international terminal which runs every few minutes and only takes less than 10 minutes to the international terminal.
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Free airport shuttle
- Concierge services
Located in Ota, Haneda Excel Hotel Tokyu is 8.4 mi (13.5 km) from Kawasaki Daishi and 11 mi (17.8 km) from Tokyo Tower. This 386-room, 3.5-star hotel has a restaurant, free in-room WiFi, and a free airport shuttle. It's adjacent to the airport and also within a 30-minute drive of Tokyo Stock Exchange and Tokyo Imperial Palace.
Enjoy a leisurely bite to eat at Flyers Table, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 5 AM to 10 AM.
The 386 rooms are soundproofed and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect 32-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, phones, and desks are also available.
At Haneda Excel Hotel Tokyu, guests have access to free WiFi in public areas, a meeting room, and express check-out. Airport transportation is made easy with a free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers and a porter/bellhop.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 1050 reviews