This property was great. They left us something special for our anniversary. It is close to the Resort Line to get to Disney Parks. It also had a nice poop and delicious breakfast. The room needed an update but they seem to be in the process of that. Overall, great experience and an excellent staff.
Very polite customer service. The food was delicious and appropriately priced.
The location was amazing. Made it easy to get to either park and staff was amazing helping us relocate to the Sheraton from Disneyland hotel while maximing Disney park time. The room we got though was on a floor that smelled compared to others and we had the toilet making sounds that also smelled. It was fine since it was 1 night but would have been annoying for longer.
Great location for the parks. The outdoor pool is an extra charge. I was staying in a club room and it still wasn’t included. Check-in was a bit slow.
The check in process for arriving a Disney Guests was fast and easy. This made our first day a very positive experience.
Great location right across from the monorail, large room and a view of the castle and fireworks!
Great hotel that’s walking distance to the monorail. Most comfortable beds we have stayed in our of the 4 hotels we have stayed at this trip. Very clean. All staff interactions have been great.
Located in Maihama, Sheraton Grande Tokyo Bay Hotel is adjacent to Tokyo Bay and within a mile (2 km) of other popular sights like Disneyland® Tokyo. This 1016-room, 4.5-star hotel has 2 restaurants along with conveniences like a full-service spa and an indoor pool.
Enjoy dining at one of 2 onsite restaurants including Grand Café, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 3 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.
Sheraton Grande Tokyo Bay Hotel's 1016 soundproofed rooms provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Phones, ironing boards, and desks are also standard.
Sheraton Grande Tokyo Bay Hotel features a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is JPY 3100 per day, or you can take advantage of the airport shuttle (available on request) for JPY 30000 per person roundtrip. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.
This property was great. They left us something special for our anniversary. It is close to the Resort Line to get to Disney Parks. It also had a nice poop and delicious breakfast. The room needed an update but they seem to be in the process of that. Overall, great experience and an excellent staff.
Very polite customer service. The food was delicious and appropriately priced.
Thank you very much for taking your time to share your great review with us. It is wonderful to read your comment on your recent stay and glad to know our staff engaged with you. We hope to welcome back again.
The location was amazing. Made it easy to get to either park and staff was amazing helping us relocate to the Sheraton from Disneyland hotel while maximing Disney park time. The room we got though was on a floor that smelled compared to others and we had the toilet making sounds that also smelled. It was fine since it was 1 night but would have been annoying for longer.
Thank you so much for choosing to stay here at Sheraton Grande Tokyo Bay Hotel. It is glad to know you liked our location and our staff engaged with you especially. However we sincerely apologize about room smelling. Your feedback is shared to our team and prevent to same things happened again. Thank you for your valued feedback and we hope to see you again.
Great location for the parks. The outdoor pool is an extra charge. I was staying in a club room and it still wasn’t included. Check-in was a bit slow.
The check in process for arriving a Disney Guests was fast and easy. This made our first day a very positive experience.
Great location right across from the monorail, large room and a view of the castle and fireworks!
Great hotel that’s walking distance to the monorail. Most comfortable beds we have stayed in our of the 4 hotels we have stayed at this trip. Very clean. All staff interactions have been great.
Thank you for sharing your feedback on your stay with us. It is pleasured to read your comment about location, breakfast and our staff. We hope that we have another opportunity to welcome you back again.