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Holiday Inn Express Tacoma South Lakewood

2.5 out of 5.0

Recent guest reviews

Convenient and quite So kind all the staff Good warm welcomed

Excellent! Friendly, efficient staff. Breakfast was great. The only thing I feel could be improved is the temperature of the water in the pool.

Worked out great for us. Hard to find a room that will sleep 6 people and this one did it comfortably. The lobby/breakfast area was very nice.

Enjoy all of the HIE hotels. Modern rooms, always clean, but slow internet is theonly downfall without extra cost.

Room was not clean. Carpet was not vacuum. Bathroom counter dirty. Staff was very rude toward the simple questions I asked.

A bunch of us stayed there to get ready for my son's wedding. We had a great time. The hotel was clean and the staff was friendly and helpful.

This hotel met our needs. It is not in the greatest or most scenic area. We drove daily to our activities from here and the amenities were fine. Also, daily breakfast was very good.

I stayed here with a friend after traveling from Texas. It had everything we needed. Hot breakfasts in a lovely dining room. Work-out area with a pool and hot tub. Desk area with USB ports and a couch/coffee table in our room. Microwave and a refrigerator as well as central control for the heat/ac versus one of those noisy units under the window. (Hate those!) The staff was welcoming and helpful. They also had fresh fruit snacks in the lobby. Nice central location to many attractions and close to McChord AFB.

Have nothing negative to say. Our stay over all was great!

We needed a place to stay for a long weekend in Lakewood and The Holiday Inn Express & Suites met our needs perfectly. The breakfast was excellent, staff incredibly friendly, and we got a great deal. Per hotel standards, the mattresses were average, but not overly comfortable (but is any bed away from home that great?). The room was pretty clean though we found a little bit of trash under the nightstand, nothing major! Overall, great stay!

Everything is find to me in this Hotel.and location just off Hwy 5, very convinince.

The swimming pool and the hot tub looked to be in bad shape. It appears that both needed to be drained and painted. Because of the dullness of the paint both made the water look rather dirty with algae.

It was very clean & staff was great. The only negative was that I checked in with a large group of 100+ and there was only one person to check us all in. It took over two hours. The young man working the front desk that night was fantastic though!

I have no complaints about the hotel. Friendly staff and great breakfast selection.

This was a comfortable hotel. The room was clean with a small fridge. It was conveniently located next to the freeway but that also made it a bit noisy. The breakfast was adequate with a pretty good selection, a little more than "continental" but certainly not like going out to eat.

We had a wonderful time on our trip to Lakewood. The location was easy to access the freeway and close to shopping and food. We're runners and there was plenty of light traveled roads to run on in the surrounding area. We'd come back if we needed to stay in the area again! Sean & Melissa

Convenient location to the highway, shopping and restaurants. I would recommend this hotel and would stay there again. The hotel is a good value for the price. The grounds needs some care, but the building is relative new.

Overall experience was good, pleasant staff and clean rooms. Where it lacked was when we wanted to go out to a nice dinner one evening and since we are totally unfamiliar with surrounding, the front desk was not too helpful. I just got handed a paper with restaurants on it but i was hoping staff would be more knowledgeable and guide us a bit.

This place was certainly worth it. The exterior was clean and professional looking, and the lobby was as well. My room was clean and I didn't have any issues with the amenities. The bathroom included a hairdryer and the television was a fairly decent sized flat screen. Breakfast was served until 10am each morning, and presented several options, pancakes, cereal, fruit, eggs, biscuits and gravy, sausage, and bacon.

Pleasant, clean room; free internet and breakfast. But there was a loud group of people in the swimming pool in the middle of the night having a party and making noise, so I will not return. Only one staff person at the desk; we had to wait to check in and to check out.

11751 Pacific Hwy SW Lakewood WA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within 2 miles (3 km) of Great American Casino, Holiday Inn Express Tacoma South Lakewood places you within a few miles (5 km) of Stina's Cellars. This 121-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Lakewold Gardens and Pacific Lutheran University are also near this Lakewood hotel.


Dining

Free buffet breakfast is included with your stay.


Rooms

Holiday Inn Express Tacoma South Lakewood's 121 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also available.


Property features

At Holiday Inn Express Tacoma South Lakewood, guests enjoy an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 6

Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 2

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express Tacoma South Lakewood

Everyone (4) Couples (10) Business (1) Family (10) Friends (1) Other (1)
5
Everyone

Convenient and quite So kind all the staff Good warm welcomed

By , from hawaii on Sep 30, 2016

Review comment responded on Oct 4, 2016

Thank you for your review! I love hearing from our guests and about their experiences at our hotel. I'm pleased that you enjoyed your stay with us and we hope to welcome you back soon.

5

nice hotel close to the base.

Everyone

Excellent! Friendly, efficient staff. Breakfast was great. The only thing I feel could be improved is the temperature of the water in the pool.

By , from Louisville,Ky on Aug 17, 2016

Review comment responded on Oct 4, 2016

Thank you for your feedback! I'm glad to learn that you appreciated our close proximity to Joint Base Lewis-McChord, our friendly staff, and ExpressStart Breakfast. As for the pool temperature, I have passed your comments along to our maintenance department. Thank you again!

4

very nice hotel.

Everyone

Worked out great for us. Hard to find a room that will sleep 6 people and this one did it comfortably. The lobby/breakfast area was very nice.

By , from Indiana on Jul 13, 2016

5

close to i-5

Everyone

Enjoy all of the HIE hotels. Modern rooms, always clean, but slow internet is theonly downfall without extra cost.

By on Feb 17, 2016

Review comment responded on Feb 29, 2016

Dear Anonymous, Thank you for giving our hotel 5 out of 5 stars! Your feedback and comments are greatly appreciated and valued by our staff here at the Holiday Inn Express Tacoma South-Lakewood Hotel & Suites. I am pleased you enjoyed our clean rooms, modern décor and easy access to I-5. I deeply apologize if you experienced inconvenience due to slow internet connectivity. I hope you will continue to trust our hotel to provide you lodging needs for many years to come. Thank you again for staying with our hotel and for taking the time to share your comments about your experience. Best regards, Alex K Guest Services

4

not satisfied with stay.

Couples

Room was not clean. Carpet was not vacuum. Bathroom counter dirty. Staff was very rude toward the simple questions I asked.

By on Oct 12, 2015

4

great hotel

Families

A bunch of us stayed there to get ready for my son's wedding. We had a great time. The hotel was clean and the staff was friendly and helpful.

By on Sep 1, 2015

4

great stay

Families

This hotel met our needs. It is not in the greatest or most scenic area. We drove daily to our activities from here and the amenities were fine. Also, daily breakfast was very good.

By on Aug 17, 2015

5

lovely place to get away.

GetawayWithFriends

I stayed here with a friend after traveling from Texas. It had everything we needed. Hot breakfasts in a lovely dining room. Work-out area with a pool and hot tub. Desk area with USB ports and a couch/coffee table in our room. Microwave and a refrigerator as well as central control for the heat/ac versus one of those noisy units under the window. (Hate those!) The staff was welcoming and helpful. They also had fresh fruit snacks in the lobby. Nice central location to many attractions and close to McChord AFB.

By on Feb 9, 2015

5

great price and very clean

Families

Have nothing negative to say. Our stay over all was great!

By on Nov 14, 2014

5

great stay!

Couples

We needed a place to stay for a long weekend in Lakewood and The Holiday Inn Express & Suites met our needs perfectly. The breakfast was excellent, staff incredibly friendly, and we got a great deal. Per hotel standards, the mattresses were average, but not overly comfortable (but is any bed away from home that great?). The room was pretty clean though we found a little bit of trash under the nightstand, nothing major! Overall, great stay!

By on Oct 2, 2014