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Recent guest reviews

Staff super friendly. Tatosh Grill outstanding

It’s so good, as long as you like the feeling of burning eyes from all of the cigarette smoke.

When we booked our stay, they didn't tell us that we would be searched, and our luggage / bags / purses would be searched every time we entered the building. We had to go through metal detectors and open our luggage for searching. Then once inside, there were security people EVERYWHERE. It was like being in a prison. The only games they had were the Theme Based slot machines where all you could do is hit the bet button. NO video poker. They just have mindless game that are designed to empty your wallets as fast as possible. Will NEVER go back there.

Noisy by the elevator where our room was located. In combiner to h as be to go thru metal detector and open luggage for a half heart inspection.

Staffs not friendly

The room appeared to be as nice as other local hotels however the room was not stocked with any amenities and the bed was the worst we’ve slept in in quite a while. Couldn’t sleep wish we would have stayed at the bigger casino with the price we paid for a crappy room no room service etc…

Great Affordable and Fun place to stop for the night. The restaurant upstairs has excellent food! Spent two nights here and will come back!! 👌

No clear hotel entrance signs posted for guests . No clear parking area designated for hotel guest.

hotel and casino was awesome the restaurant was amazing but the surrounding area is very sketchy

Room is basic, but clean and functional. Hotel is quiet at night, surprising for a casino.

Slots were the best the front lobby check in could of been Bette

The room was a nice size but smelled of cigarettes. We woke up stuffy and with headache from the smell.

The room smelled of smoke. They didn't give us the room we reserved through Orbitz. They charged a two times the rate of the room deposit.

Pacific Highway East Fife WA

Room options

Standard Room

1 King Bed | 1 Double Sofa Bed | Sleeps 3

Suite

1 King Bed | 1 Double Sofa Bed | Sleeps 5

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Emerald Queen Hotel & Casino

Everyone (20) Couples (6) Family (7)
5
Partner Couples

Staff super friendly. Tatosh Grill outstanding

By on Sep 10, 2023

Review comment responded on Sep 10, 2023

Thank you for taking the time to review your stay with us. We appreciate the perfect rating. We hope you will visit us again soon. Regards, Hotel Management

1
Everyone

It’s so good, as long as you like the feeling of burning eyes from all of the cigarette smoke.

By on Aug 21, 2023

Review comment responded on Aug 21, 2023

Dear Cody, Thank you for taking the time to share your review with us. Your feedback is very important to us, as we strive to improve with each and every stay. Regards, Hotel Management

1
Partner Couples

When we booked our stay, they didn't tell us that we would be searched, and our luggage / bags / purses would be searched every time we entered the building. We had to go through metal detectors and open our luggage for searching. Then once inside, there were security people EVERYWHERE. It was like being in a prison. The only games they had were the Theme Based slot machines where all you could do is hit the bet button. NO video poker. They just have mindless game that are designed to empty your wallets as fast as possible. Will NEVER go back there.

By on Jul 7, 2023

Review comment responded on Jul 7, 2023

Dear William, Thank you for taking the time to tell us about your stay. Feedback from our guests is very important to us. We have the metal detectors and thermal imaging for the safety of our guests. The Tacoma Hotel has a separate entrance and a hotel parking garage. The elevators take your right to the registration desk, bypassing the Casino entirely. We hope we will see you in the future. Regards, Hotel Management

5
Everyone

By on Apr 12, 2023

Review comment responded on May 4, 2023

Thank you for taking the time to review your stay with us. We appreciate the perfect rating. We hope you will visit us again soon. Regards, Hotel Management

4
Family

Noisy by the elevator where our room was located. In combiner to h as be to go thru metal detector and open luggage for a half heart inspection.

By on Mar 17, 2023

Review comment responded on Mar 17, 2023

Dear Misty, Thank you for taking the time to share your review with us. We appreciate your feedback as it helps us identify the areas we can improve the guest experience. Regards, Hotel Management

2
Family

Staffs not friendly

By on Feb 28, 2023

Review comment responded on Mar 3, 2023

Dear Pannaros, Thank you for taking the time to share your review with us. We appreciate your feedback as it helps us identify the areas we can improve the guest experience. Regards, Hotel Management

1
Partner Couples

The room appeared to be as nice as other local hotels however the room was not stocked with any amenities and the bed was the worst we’ve slept in in quite a while. Couldn’t sleep wish we would have stayed at the bigger casino with the price we paid for a crappy room no room service etc…

By on Jan 19, 2023

Review comment responded on Jan 22, 2023

Dear Dawn. We are so disappointed to hear that we did not meet your expectations. Thank you for letting us know. Regards, Hotel Management

5
Partner Couples

Great Affordable and Fun place to stop for the night. The restaurant upstairs has excellent food! Spent two nights here and will come back!! 👌

By on Jan 2, 2023

Review comment responded on Jan 7, 2023

Thank you for taking the time to review your stay with us. We appreciate the perfect rating. We hope you will visit us again soon. Regards, Hotel Management

3
Family

No clear hotel entrance signs posted for guests . No clear parking area designated for hotel guest.

By on Sep 9, 2022

Review comment responded on Sep 10, 2022

Dear Roy. We are so disappointed to hear that we did not meet your expectations. Thank you for letting us know. Regards, Hotel Management

4
Partner Couples

hotel and casino was awesome the restaurant was amazing but the surrounding area is very sketchy

By on Apr 4, 2022

Review comment responded on Apr 4, 2022

Hello Victor , Thank you for taking the time to rate your stay with us. We are pleased you enjoyed yourself. Hope to see you soon.

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