hotel and casino was awesome the restaurant was amazing but the surrounding area is very sketchy
Room is basic, but clean and functional. Hotel is quiet at night, surprising for a casino.
Slots were the best the front lobby check in could of been Bette
The room was a nice size but smelled of cigarettes. We woke up stuffy and with headache from the smell.
The room smelled of smoke. They didn't give us the room we reserved through Orbitz. They charged a two times the rate of the room deposit.
Check in was really easy and the clerk was pleasant
I loved the fact that there were 4 mirrors!!! Awesome!!! And loved the 2 sinks - with one separate from the bathroom. Room was clean and comfortable. Hotel staff was very helpful and polite.
Room smelled musty and looked dated. I thought it would be a lot nicer
Staff was friendly and the beds were comfortable. Reason for 3 stars is because the room itself had a weird chemical smell.
Needed some well deserved rest. Enjoyed every minute of it. Felt rejuvenated upon my checkout
To smoke for us You could smell smoke in the room!
Staff was wonderful the restaurants the food was amazing.
It was nice and clean and staff was helpful and friendly. The shuttle to the concert was great. The room was a non smoking room but smelled badly of smoke - almost as if it was being pushed in through the fan or ac. Made it difficult to sleep
Emerald Queen Hotel & Casino places you within a 10-minute drive of popular sights such as Tacoma Dome and LeMay Car Museum. This 103-room, 3-star hotel welcomes guests with conveniences like a casino, an outdoor pool, and free in-room WiFi.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 1:00 PM.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and safes are also available. Change of towels is available on request.
At Emerald Queen Hotel & Casino, guests enjoy a casino, a nightclub, and an outdoor pool. Free valet and self parking are available, and there's also a free casino shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a gym, a conference center, and a TV in a common area.
hotel and casino was awesome the restaurant was amazing but the surrounding area is very sketchy
Dear Traveler, Thank you so much for reviewing your stay with us. We hope your next visit is just around the corner. Regards, Hotel Management
Room is basic, but clean and functional. Hotel is quiet at night, surprising for a casino.
Dear Traveler, Thank you for giving us a perfect rating. We are so pleased you enjoyed yourself. We hope you next visit is just around the corner. Regards, Hotel Management
Dear Traveler. Thank you for taking the time to rate your stay with us. We appreciate it. We hope your next stay is just around the corner. Regards, Hotel Management
Dear Traveler, Thank you very much for the great rating of your stay with us. We hope your next stay in just around the corner. Regards, Hotel Management
Dear Traveler, We appreciate you taking the time to rate your stay with us. Regards, Hotel Management
Slots were the best the front lobby check in could of been Bette
Dear Traveler, Thank you for taking the time to review your stay with us. We hope your will visit us again.
Dear Traveler, Thank you for taking the time to rate your stay with us. Regards, Hotel management
The room was a nice size but smelled of cigarettes. We woke up stuffy and with headache from the smell.
Dear Traveler, Thank you for taking the time to rate our hotel. We will look into the smoke odor, thank you for bringing it to our attention. We hope you will come visit us again. Regards, Hotel Management
The room smelled of smoke. They didn't give us the room we reserved through Orbitz. They charged a two times the rate of the room deposit.
Dear Traveler, We apologize you were not satisfied with your stay. Thank you for your feedback, we will look into the issues you had. Regards, Hotel Management
Hello Victor , Thank you for taking the time to rate your stay with us. We are pleased you enjoyed yourself. Hope to see you soon.