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Holiday Inn Tacoma Mall by IHG

3.0 star property
Family-friendly hotel with 2 restaurants connected to the convention center in Tacoma

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Photo gallery for Holiday Inn Tacoma Mall by IHG

Exterior
Room amenity
Indoor pool
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
8402 S Hosmer St, Tacoma, WA, 98444
  • Tacoma Mall
    ‪3 min drive‬
  • Tacoma Dome
    ‪7 min drive‬
  • Greater Tacoma Convention and Trade Center
    ‪8 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪35 min drive‬

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Room options

View all photos for Suite, 2 Queen Beds, Hearing Accessible (Mobility)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 2 Queen Beds, Hearing Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(70 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Tacoma

Located in South End, Holiday Inn Tacoma Mall by IHG is within a 10-minute drive of popular attractions such as Tacoma Mall and Tacoma Dome. This 3-star hotel has 124 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Tacoma, and a short drive from Emerald Queen Casino and Regal Lakewood.

What's nearby

  • Tacoma Mall - 3 min drive - 2.6 miles
  • Tacoma Dome - 7 min drive - 5.5 miles
  • LeMay Car Museum - 7 min drive - 5.5 miles
  • Museum of Glass - 7 min drive - 5.5 miles
  • Greater Tacoma Convention and Trade Center - 8 min drive - 5.9 miles

Getting around

  • Lakewood Station - 10 min drive
  • Theater District Station - 12 min drive
  • Seattle-Tacoma International Airport (SEA) - 41 min drive

Restaurants

  • ‪Elmer's Restaurant - ‬17 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪So. Tacoma Eagles F.O.E.2933 - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Inn Tacoma Mall by IHG

Family-friendly hotel with 2 restaurants connected to the convention center in Tacoma
Guests of Holiday Inn Tacoma Mall by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Other amenities at this family-friendly hotel include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and LED TVs with digital channels. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and free local calls are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Secret Burger Kitchen
  • Toast to Toast Cafe
  • Toast to Toast Lounge
  • Toast to Toast Restaurant

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Games
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (8,500 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Lion Hotel Tacoma
Red Lion Tacoma
Tacoma Red Lion Hotel
Tacoma Red Lion
Red Lion Tacoma Hotel Tacoma
Holiday Inn Tacoma Mall Hotel
Holiday Inn Tacoma Mall
Tacoma Mall By Ihg Tacoma
Holiday Inn Tacoma Mall by IHG Hotel
Holiday Inn Tacoma Mall an IHG Hotel
Holiday Inn Tacoma Mall by IHG Tacoma
Holiday Inn Tacoma Mall by IHG Hotel Tacoma

Frequently asked questions

Is a free cancellation option available at Holiday Inn Tacoma Mall by IHG?

Holiday Inn Tacoma Mall by IHG provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do within easy reach of Holiday Inn Tacoma Mall by IHG?

This hotel is situated in South End within a short 12-minute walk of Regal Lakewood. You'll also find Tacoma Mall and Great American Casino within a short drive.

Is parking available on site at Holiday Inn Tacoma Mall by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Tacoma Mall by IHG have a casino?

No, Holiday Inn Tacoma Mall by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Tacoma Mall by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 11 PM.

What amenities will couples enjoy at Holiday Inn Tacoma Mall by IHG?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Holiday Inn Tacoma Mall by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn Tacoma Mall by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Tacoma Mall by IHG has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Holiday Inn Tacoma Mall by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Tacoma Mall by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Tacoma Mall by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Holiday Inn Tacoma Mall by IHG?

The closest major airport to Holiday Inn Tacoma Mall by IHG is Seattle-Tacoma International Airport (SEA), which is 29.1 mi away (41 minutes by car). Another top airport is Seattle, WA (BFI-Boeing Field), which is around 25.8 mi away.

Are there rooms with balconies at Holiday Inn Tacoma Mall by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Tacoma Mall by IHG.

Holiday Inn Tacoma Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1004 reviews
Rating 8 - Good. 253 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ashlley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, and I had a nice room. They gave me a good rate.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashlley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a lot of options to eat around it and the staff is very kind
Stayed 1 night in Mar 2025

6/10 Okay

Sean

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful. Very professional and overall the hotel was clean and orderly. We should have been informed of the extensive construction before booking though. The surroundings of the property were not safe, were ridden with trash, hypodermic needles, and a police vehicle was stationed just inside the property on several occasions.
Stayed 4 nights in Mar 2025

6/10 Okay

dena

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was Great and so was our room. now to what I did not like, the traffic was loud they do give you ear plugs and tell you to leave the fan on and warn you not to walk out side at night because it is not safe...BIG DRUG problem this used to be a nice place. What has happened to our west coast?
Stayed 1 night in Mar 2025

6/10 Okay

Keisha

Disliked: Staff & service, property conditions & facilities
We checked in early online as promoted by the text message. Apparently by doing the check in online prior to arriving it would make the physical check in smooth and quick, it did not. My husband went to check in while I waited with kids and luggage and after 45 minutes he came out and said I had to be the one to do since my name was on the reservation. I went in assuming the clerk was waiting for my id since I was right out side the door and my husband had already waited for 45 minutes but no he had taken someone else who had a serious issue with her reservation. Instead of using the other computer to check me in while the customer was on the phone he simply stood there doing nothing. I waited almost 40 minutes and finally got checked in which took another 15 minutes so doing the online check in was pointless. I booked through exspdia and breakfast for 2 was included so we thought. In the morning we went down and had to pay $11.98 a piece for the breakfast voucher which we then had to go to the restaurant and order from a limited menu. The food was horrible and tiny portions. They messed up one of the breakfast bowels that was eggs cheese bacon and potato’s and only brought out a small bowl of potato’s which I had to send back and by the time we got them like 30 minutes later we had to get a to go container. The breakfast resembled a continental breakfast except tiny portions so it was just terrible. I would have saved money and had a better breakfast at McDonald’s. The hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service
Nice and clean
Stayed 2 nights in Jan 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

6/10 Okay

Victor

Stayed 1 night in Mar 2025

10/10 Excellent

Susan, Surrey

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Stayed 2 nights in Nov 2024

8/10 Good

Carol, East Wenatchee

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was on time and convenient. It is nice there is an IHOP in the parking lot, but not much else was within walking distance.
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth, Ann Arbor

Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favourite spot. Very clean premises, linens and towels. Friendly and supportive staff spacious parking. I have never had any disappointing experience with them..
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Stayed 3 nights in Feb 2025

6/10 Okay

Renee

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Stinky but Comfy

If it wasn’t for the pungent odor of the hallways and hotel rooms, I would stay here again. Thankfully you can open the windows and air out the musky aroma from the old carpets. There was scum build up and black mold in the tub. The beds were actually very comfortable! The staff was friendly and the pool area was clean and welcoming. If they put just a little extra care in cleaning the rooms and maybe invest in new carpets, I’d consider going back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sabrina, Lacey

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Other than a long black hair in the bathtub it was nice and warm ...bed was to soft for us, we are used to a hard bed.
Stayed 1 night in Feb 2025

10/10 Excellent

Denver

Disliked: Cleanliness, staff & service, property conditions & facilities
We paid for two nights we stayed less then one was told we would get the other half refunded. Never got it refunded they kept our money even though they said they would not
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Staff & service
Clean
Stayed 2 nights in Feb 2025

8/10 Good

Maria Domiely

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Feb 2025

10/10 Excellent

Lois

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were supremely amazing. The beds were some of the best we have ever slept on. And your housekeeping is the most amazing housekeepers they did so great
Stayed 1 night in Feb 2025

8/10 Good

Steven

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super noisy outside in the evening. By 11pm it was quiet. Quiet all night. Bed was very comfy. Room was clean and comfortable. The staff was accommodating and the cafe staff super helpful and friendly. Michael the cook was excellent!!
Stayed 4 nights in Jan 2025