The hotel said they didn’t have our reservation, when they finally found it they said that they didn’t have any rooms. Finally got a room and it was dirty. I had to clean it.
Friendly staff, clean quiet room and convenient location, all in a priced right accommodation.
Key card parking entry -nice!
Only good thing about this stay was john the receptionist
I wouldn't stay here again. Only good thing was the friendly and respectful front desk receptionist john
Reeked like weed inside and outside the building.
Have made it as close to feeling like home as possible.
Good price and location. Close to dining and shopping.
Property was above my expectations. Centrally located, very clean, great value for the price and staff was nice.
The staff was nice, but did not fix any of the issues I had. The stove did not work, and in 4 days they did not even go up to check it. The "breakfast" was awful , just granola bars. A banana, or an apple would have been great. Coffee terrible
The hotel staff lady was very nice and professional with a big smile. Only problem I had was the people in the lobby were a woman was explaining to some guy sitting in chairs that she had just been beating up with her swollen right eye then I came back downstairs and there was another gentleman there using racial epithets in front of the hotel staff I felt that was very unprofessional and I hadn't I had done the reservations online I would have not stayed there.
We were so excited to stay here for the convenience of having the kitchen for a long stay and breakfast when we were in a hurry to go in the morning. We barely slept because the beds were so uncomfortable and when we got up to go get something from the breakfast table it was almost empty. There was still an hour left until it was supposed to close at 9:30. We will not be back.
Located in South Tacoma within a 5-minute walk of Tacoma Mall, Extended Stay America Suites Tacoma South is within a few miles (5 km) of MultiCare Allenmore Hospital. This hotel has 109 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
Renovated in 2014, Extended Stay America Suites Tacoma South offers free WiFi in public areas, coffee in a common area, and laundry facilities. If you plan to drive, free parking is available. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
The hotel said they didn’t have our reservation, when they finally found it they said that they didn’t have any rooms. Finally got a room and it was dirty. I had to clean it.
Friendly staff, clean quiet room and convenient location, all in a priced right accommodation.
Key card parking entry -nice!
Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
Only good thing about this stay was john the receptionist
Thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered that caused discomfort. We hope you will consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
I wouldn't stay here again. Only good thing was the friendly and respectful front desk receptionist john
Thank you for reviewing your stay. We apologize for not meeting our expectations and for the issues you encountered with our accommodations and service. On a positive note, we are glad you liked the friendliness of John. We hope you will accept our apologies and allow us to host you again. Sincerely, Hotel Management
Thanks for the review, I'll address this.
We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Reeked like weed inside and outside the building.
Jen, thank you for your review. We are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Have made it as close to feeling like home as possible.
Thank you for being our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are mIt was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Dear Krista, please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. It was our pleasure hosting you, and we hope you will return and stay with us again.Sincerely,Hotel Management