The staff was nice and helpful. My only complaints would be the did not come into the room and pick up trash or change the towels, We were there 4 nights and not one day did they exchange towels. We also had to run down to the lobby for toilet paper.
Friendly check-in. Nice hotel. Will stay here again.
The weather stripping and door trim on the room door was not a good seal you can see the hallway through the doorseal from the doorknob to the carpet. Privacy breach. Telephone was broken and the message light kept blinking 24/7. I checked with hotel staff for messages and they agreed -- broken. The sink was cracked in several places! The room was clean and staff was terrific. Breakfast was good. Enjoyed the hot coffee!
Only one staff at check-in around 8:30 pm on a Friday night. She was very nice but overwhelmed. Room was clean and bed comfortable but the shower would barely drain the next morning. With four of us in the room, waiting for the water to drain was inconvenient, and gross. Breakfast options were minimal and cooked items under stocked.
First room had problem with AC/Heater. Promptly moved me to a new room. Clean and comfortable.
When we checked in we discovered the hotel name had changed. Still okay they still accepted our reservation at what we were quoted for the stay. We especially enjoyed the sitting area as we were able to visit with some relatives that lived in the area.
We arrived at 4 and staff was not rude but not friendly. Went to the second floor and our room door was open. Cleaning staff was very nice and apologized room was not done. Went down and asked for a clean room and was told all rooms were assigned. No one else had arrived yet. Parking lot was fairly empty. No apology. So we waited in the hall outside the room with our stuff on the floor 15 minutes while room was finished. TV volume did not work well. Breakfast was good. We would not stay there again
Was nice and very convenient to places we needed to go
Not what i was expecting at all but wasn't a bad hotel.
The facility is nice and comfortable room. However, my room did not receive housekeeping services the second day. When I called the front desk and requested it, I still never received it that day. We did get new towels delivered while we were gone that were just thrown on top of the unmade bed. The free breakfast left much to be desired--no coffee, ran out of food items both mornings, etc.
Every staff member was very friendly and accommodating. Good breakfast choices.
I have stayed here many times before and really appreciate the location and convenience. Staff is always very friendly and helpful!
Nice room for the price. Only dissapointment is that I woke at 2am and could hear the guy in the adjoining room snoring and I had to turn my radio on to drown it out so I could get back to sleep.
In town for a quick weekend away from everyday life. Hotel was conviently located with quick access to the interstate. Plenty of restaurants in close proximity.
We had stayed there last September. We were very pleased. I noticed this time the tub was a little dirty. We had a horrible time with the key cards to get into the hotel and room. we had to get several different ones and walk to the main lobby to enter. Just kind of inconvienent. other than that, it was fine.
Website said continental breakfast ended at 10 they switched it until 9. Pool was too cold indoors craziest thing ever
Brooke was the rep on duty when we checked in, and she was so friendly and accommodating. It was apparent that the hotel was undergoing some renovations, but it did not detract from our stay. The room was clean, but there were signs of wear in the room (like missing trim, torn wallpaper). We would've liked to have stayed closer to our destination, but this served our need.
Room was clean and comfortable but the carpet was worn down in a couple spots. The location was perfect as it is near restaurants, shops, etc. and the hospital (I flew in to do some consulting at the hospital). Breakfast was 'as expected' for this hotel.
Located within a mile (2 km) of Glore Psychiatric Museum, Quality Suites St. Joseph is within 2 miles (3 km) of Albrecht-Kemper Museum of Art. This 65-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free buffet breakfast.
All 65 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include microwaves, refrigerators, and coffee makers.
At Quality Suites St. Joseph, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a meeting room, and free newspapers.
The staff was nice and helpful. My only complaints would be the did not come into the room and pick up trash or change the towels, We were there 4 nights and not one day did they exchange towels. We also had to run down to the lobby for toilet paper.
Friendly check-in. Nice hotel. Will stay here again.
We apologize for not exceeding or meeting your expectations, We strive to do so. We do hope you will stay with us in the future so we have a chance to do so.
The weather stripping and door trim on the room door was not a good seal you can see the hallway through the doorseal from the doorknob to the carpet. Privacy breach. Telephone was broken and the message light kept blinking 24/7. I checked with hotel staff for messages and they agreed -- broken. The sink was cracked in several places! The room was clean and staff was terrific. Breakfast was good. Enjoyed the hot coffee!
Thanks so much for your feedback, I will speak with the Maintenance person to insure we are correcting the weatherstripping to correct this problem. I have also spoken with the phone provider to see if they can correct the glitch that is occurring with the phone message lights. I do h ope you will stay with us again in the future when in the area.
Thanks so much for your feedback. We appreciate your business and hope to see you again in the future.
Only one staff at check-in around 8:30 pm on a Friday night. She was very nice but overwhelmed. Room was clean and bed comfortable but the shower would barely drain the next morning. With four of us in the room, waiting for the water to drain was inconvenient, and gross. Breakfast options were minimal and cooked items under stocked.
Dear Valued Guest, I apologize for the clerk being overwhelmed. As well as the shower drain being slow. I have spoken to the breakfast person about keeping up on things.
First room had problem with AC/Heater. Promptly moved me to a new room. Clean and comfortable.
I apologize for your having to change rooms. I have instructed our housekeeping staff to report any issues they find with the ac/heating units. Thanks so much for choosing us for your lodging needs. I do hope you choose us again when you are in the area.
When we checked in we discovered the hotel name had changed. Still okay they still accepted our reservation at what we were quoted for the stay. We especially enjoyed the sitting area as we were able to visit with some relatives that lived in the area.
We arrived at 4 and staff was not rude but not friendly. Went to the second floor and our room door was open. Cleaning staff was very nice and apologized room was not done. Went down and asked for a clean room and was told all rooms were assigned. No one else had arrived yet. Parking lot was fairly empty. No apology. So we waited in the hall outside the room with our stuff on the floor 15 minutes while room was finished. TV volume did not work well. Breakfast was good. We would not stay there again
Was nice and very convenient to places we needed to go
Thanks so much for your feedback. We value you as a guest and hope to see you again.