Stains on bed cover. Mold in shower and weird smell in room. Lobby was nice. Staff was friendly and check in was easy but most likely wouldn't stay again.
Overall my stay was pretty good. Was a little disappointed that the hot tub is not in order. I would probably stay there again.
Great view from balcony! Good size rooms. Staff was nice and friendly. Property could be a 5 star resort if fixed up and updated. Room was updated but not a top of the line update. Pool had tiles missing around the edge but was a nice pool. Overall I liked the hotel for the price and view from balcony. For the low price I paid I got exactly what I expected. If you want a nice newer 5 star resort then this is probably not for you. But if you want a good hotel with great view for an affordable price then this is a great hotel for you.
Workers were friendly and property had a nice view.
the water in the room came out brown. drank some of it before i saw its color
Was I town for a graduation the inn was close to the school staff was nice and friendly rooms were clean it’s just really dated with that said I’d stay here again
The staff was very friendly and helpful, giving me my room for less after I learned that the room was going for about a third less a night than when I booked it. The property has a LOT of potential. Good location, good physical plant. However, it's been neglected for a long time. It's very out of date. The television service in the room was terrible. The screen was a widescreen, the picture it delivered was a 4X3 with the image cut off at the sides. The mattress was not comfortable, and was very thin. If my thumb and index finger can span the depth of the mattress, that's a problem. The bathroom wasn't very clean. There were long black hairs on the floor the base of the bathtub behind the door. I'm bald, and what little hair I have is short and grey. With some updating and maintenance, this could be a very nice place. I had a terrific view of the lake from my room. The site is very convenient to restaurants and shopping.
Generally clean, friendly staff. Exercise room needs attention!! Broken older equipment.
Friendly staff and chris was awesome loved the view it was amazing and will be back again
We were on the first floor and it smelled strongly of mold. The ice machine was not working on our floor. We went to eat at the restaurant and it was so hot that we had to leave. We went to our room and ordered pizza. There are only 2 places that deliver there. The pool water was green and my kids couldn't see their legs or feet. You have to walk down multiple flights of stairs to get to the pool.. outside and downhill. Our room was sad. The sink faucets were loose, it was in poor repair and we had to keep the air as low as it would go. I will never return and dont recommend it!
The amenities at this hotel, pool, sauna and jacuzzi were dirty, smelly and NOT well maintained. The room where the sauna and jacuzzi was smelled like stagnant water and was disgusting! Looked like the room hadn't been cleaned in weeks and there was no air-conditioning in there on a 90 degree day. The pool was so cloudy you could see how gross it was from the 3rd floor window. For over $100 per night I was very disappointed and wished I has stayed in a motel for half the price. I will never go back!!! Game room was not functional games were unplugged, room was dirty. Bar was dead on a Saturday night.
The room is clean and comfortable and the staff were very friendly. The overall condition of the facility is not very well cared for, it is in need of a lot of repair.
The room was clean, other than hair in the tub.. Because of the older feel of the hotel and such it just felt "dirty" and was hard to get comfortable at first. The bed was comfortable and the sheets seemed to be clean so that's a plus. The lake view was really nice, although we could see the pool from our room and definitely wouldn't have gotten in from the looks of it. Checking in was quick, but there was a guy sitting there who didn't even look up. Checking out the workers were pretty friendly.. For the prices charged for the rooms, I think they could do some improvements.. The heater cover in the hallway was basically laying on the floor.. The hotel right next door only charges $70 a night and I'm guessing it's a comparable facility. It didn't help we stayed at a Drury in the night before in KC and only paid $20 more for the room and got free evening snacks, breakfast in the morning, and good coffee with a clean facility to top it off..
When we arrived we were met by the Bell hop who was absolutely wonderful,very friendly and helpful.His name is Chris from Jamaica he's the best thing going for this hotel.Upon going to our room Chris carried all our things for us.When we got to our room as we looked out to see the pool it was so nasty! It was green,cloudy just gross absolutely not able to swim in although people were? In my opion it should of been shut down! It stayed this way my whole entire stay! I spoke to the hotel staff about it but was just told they cleaned it? I feel jipped ! Really wanted to relax by pool during my stay.
Upon arrival we noticed the lobby was remodeled and has uneven tiles. However the rooms are dated, musty and have mold on the ceiling and in the bathroom. The hot tub was dirty green. The food was not hot. Rooms not cleaned, bed not made, no towels,soap or coffee after the first night. TV control was missing. Went to the front desk. They gave us one that was taped together. We were locked out of our room. A master key was used to get us in but no one brought us new keys. We must acknowledge Chris who greets everyone with a pleasant welcome and is there to help when needed.
My husband and I were in Lake of the Ozark's for a convention and stayed at the Grand Glaize for the first time. The first room we had was clean but there was something going on with the ceiling and we could hear every single word our neighbors said all evening and night. I wrote a review about our check in and included that, and the hotel saw it and moved us to an upgraded room! Thank you! We slept really well the second night.
It was quiet and comfortable. Things a little outdated and worn, but staff was nice and things were clean.
Hotel run down, dirty& staff not willing to accommodate
Located within a 5-minute drive of Osage Beach Premium Outlets, Inn at Grand Glaize is within a 15-minute drive of other popular sights like Osage National Golf Club. This 153-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.
All 153 rooms provide coffee makers, free local calls, and safes. Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards are also standard.
At Inn at Grand Glaize, guests have access to a health club, a spa tub, and a sauna. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. Additional amenities include free WiFi in public areas, a business center, and a seasonal outdoor pool.
Stains on bed cover. Mold in shower and weird smell in room. Lobby was nice. Staff was friendly and check in was easy but most likely wouldn't stay again.
Overall my stay was pretty good. Was a little disappointed that the hot tub is not in order. I would probably stay there again.
Thanks for the 5 out of 5! :D
Great view from balcony! Good size rooms. Staff was nice and friendly. Property could be a 5 star resort if fixed up and updated. Room was updated but not a top of the line update. Pool had tiles missing around the edge but was a nice pool. Overall I liked the hotel for the price and view from balcony. For the low price I paid I got exactly what I expected. If you want a nice newer 5 star resort then this is probably not for you. But if you want a good hotel with great view for an affordable price then this is a great hotel for you.
Thank you for the review! . We love that despite some of the issues that you still enjoyed your stay. We are actually in the process of making upgrades to the property. It won't be all at once but we are actively and continuously aiming to facelift the Inn. :) Hope you'll come see us again :)
Workers were friendly and property had a nice view.
Thank you for the review! It's true we have one of the best views at the lake :)
Thanks for the rating!
the water in the room came out brown. drank some of it before i saw its color
The water was unfortunately a city issue but we have resolved it
Was I town for a graduation the inn was close to the school staff was nice and friendly rooms were clean it’s just really dated with that said I’d stay here again
Thank you for the review! So glad that you found the staff accommodating and the rooms clean! It's true our property is dated as it's been around since the 80s. However, we have begun the process of remodels to the entire facility. We've recently redone the restaurant and meeting rooms. When you come back I hope you find a lot more of the property upgraded :)
The staff was very friendly and helpful, giving me my room for less after I learned that the room was going for about a third less a night than when I booked it. The property has a LOT of potential. Good location, good physical plant. However, it's been neglected for a long time. It's very out of date. The television service in the room was terrible. The screen was a widescreen, the picture it delivered was a 4X3 with the image cut off at the sides. The mattress was not comfortable, and was very thin. If my thumb and index finger can span the depth of the mattress, that's a problem. The bathroom wasn't very clean. There were long black hairs on the floor the base of the bathtub behind the door. I'm bald, and what little hair I have is short and grey. With some updating and maintenance, this could be a very nice place. I had a terrific view of the lake from my room. The site is very convenient to restaurants and shopping.
Thank you for your comments. We are working on improving the property and appreciate your comments.
Generally clean, friendly staff. Exercise room needs attention!! Broken older equipment.
Thank you for your rating. I agree the fitness equipment does have issues, parts are ordered and the equipment will be repaired this week.
I'm sorry the hot tub was down! Rest assured the next time you're back it is up and running :)