The staff was top notch.
Very clean and friendly staff.
Easy check in very nice room. Close to our restaurant.
DO NOT STAY HERE! The gal at the front desk was terribly rude. I entered the first room I was given and the patio door was ajar and would not shut so I requested another room. Same issue in this room. While I waited for someone to come and try to shut and lock it, I tried turning on the TV. That didn’t work. The very rude lady at the front desk put me in a third room that was acceptable.
Swim up bar is unique. I come here for bikefest every year and there is so much going on you never really have to leave the hotel if you didn't want to.
Pitiful customer service. Filthy rooms. Refused to clean room or new towels the complete time we were there. Had to beg for new towels and refill coffee. First room we were put in had a patio behind two overgrown bushes and a transformer right next the bedroom window. Requested a new room on arrival and was finally offered one the night before we were to leave, three days later. Front desk didn’t even know that the one night person that cared about customers had moved us two days before, unbelievable!
Very clean nice place to stay.
We had our 2 grandkids, I called to make sure pool was open, called the week before. She told me it was open. Also room with lake view. Picture deceiving of room looked like it had a balcony. Pool was closed, view of lake was miles away, no balcany. So disappointed we left after our first night.
Room was not cleaned. Checkin staff was not helpful. Checkout staff was helpful.
Phone which has bluetooth speaker on it did not work when asked if I could get one that worked I was told well we are having issues with the phone lines so a new one wont help. I just wanted a speaker that worked so I could hear music while at room. Blind remote only worked half the time. You could barely hear tv. There was some guy across the hall screaming to wake his buddies up... I get that but it was an hour before anyone came to stop him and it woke everyone in the damn hall up! There was really nothing going on the vending is horrible... if youre hungry late youre screwed. I was here last year and had such a great experience this year was so bad i wont return next year! Oh rooms never got cleaned and never got fresh towels coffee refills or the like. Totally horrible!
I hotel is beautiful. The staff was terrific. My only major dislike was my reserved room wasn’t ready. However, the front desk gentleman was very nice. He gave us alternate rooms, which were smaller, but still beautiful.
Clean beautiful place with many things to offer. If you didn't want to you would never have to leave the property to have a good time and a great meal!
Hotel was great made you feel like you was away on a true vacation
The rooms are huge and very modern. The staff is always so nice
All areas would be excellent but for the fact that some renovation is still ongoing...but we will go back again
Clean, modern, beautiful and "hippo pool" is amazing!
This place is amazing! I used ti have another go to but now this is definitely my new spot.. The swim up bar is the biggest i have seen at the lake.
Regalia Hotel & Conference Center places you next to Horseshoebend and within a 15-minute walk of Lake of the Ozarks. This 84-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free self parking, and a gym.
For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:30 AM. The onsite restaurant is perfect for a quick bite to eat.
LED TVs come with cable channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Coffee makers, free local calls, and safes are also standard.
Guests of Regalia Hotel & Conference Center have access to an indoor pool, a gym, and a sauna. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include a conference center, a seasonal outdoor pool, and a terrace.
The staff was top notch.
Very clean and friendly staff.
Easy check in very nice room. Close to our restaurant.
DO NOT STAY HERE! The gal at the front desk was terribly rude. I entered the first room I was given and the patio door was ajar and would not shut so I requested another room. Same issue in this room. While I waited for someone to come and try to shut and lock it, I tried turning on the TV. That didn’t work. The very rude lady at the front desk put me in a third room that was acceptable.
Swim up bar is unique. I come here for bikefest every year and there is so much going on you never really have to leave the hotel if you didn't want to.
Pitiful customer service. Filthy rooms. Refused to clean room or new towels the complete time we were there. Had to beg for new towels and refill coffee. First room we were put in had a patio behind two overgrown bushes and a transformer right next the bedroom window. Requested a new room on arrival and was finally offered one the night before we were to leave, three days later. Front desk didn’t even know that the one night person that cared about customers had moved us two days before, unbelievable!
Very clean nice place to stay.
We had our 2 grandkids, I called to make sure pool was open, called the week before. She told me it was open. Also room with lake view. Picture deceiving of room looked like it had a balcony. Pool was closed, view of lake was miles away, no balcany. So disappointed we left after our first night.
Room was not cleaned. Checkin staff was not helpful. Checkout staff was helpful.
Phone which has bluetooth speaker on it did not work when asked if I could get one that worked I was told well we are having issues with the phone lines so a new one wont help. I just wanted a speaker that worked so I could hear music while at room. Blind remote only worked half the time. You could barely hear tv. There was some guy across the hall screaming to wake his buddies up... I get that but it was an hour before anyone came to stop him and it woke everyone in the damn hall up! There was really nothing going on the vending is horrible... if youre hungry late youre screwed. I was here last year and had such a great experience this year was so bad i wont return next year! Oh rooms never got cleaned and never got fresh towels coffee refills or the like. Totally horrible!
Thank you for your feedback. We will work towards fixing all these issues.