They charge for wifi in an area with spotty cell service. The floors were filthy. Our feet turned black when we walked on them. Someone came by to use a shark steam mop which barely helped. If the floors are that disgusting, what else do they not clean? Also something very simple, but there were no stir straws in the coffee packets. Just a tiny thing. But if you did decide to chance the coffee maker (which I washed myself because who knows if it was ever cleaned) how do you stir the creamer and sweetener into the coffee?
The room where we stayed was close to the pool and outside facilities. We never once had a maid come to our room to Clean it or the change out towels.
Walls are very thin. Speaking at a normal level you can still clearly hear the people next to you. No control at the pool. Several kids without supervision doing flips and splashing other guests. But overall we enjoyed our stay. Excellent amenities and onsite entertainment.
Had a great visit definitely would recommend coming back
Thre waterfalls and walking trails. A nice walk .nice stuff for the family to do
It could use a few updates to the rooms. Getting outdated.
Fun stuff to do, very kid friendly. Staff was friendly and helpful. Not very impressed with our standard room. It was very old, pretty clean for the most part. I guess I was shocked how older style it was, hoping for something a little nicer, maybe more modern.
We told the front desk that the toilet ran all the time and the mini refrigerator freezer section was frozen solid-we could not turn any knobs. No one came to repair.
The description of the hotel room that I booked and what I received were completely different. I CALLED both Orbitz and the hotel nothing was done.
Received a text as soon as we checked in wanting to know if everything was suitable and to our liking and to let them know if there was anything at all they could do for us or get us to make our stay more enjoyable.
Our room did not have a tub. That is the only thing that I didn't like.
Our room did not have a tub it only had a shower. That is the only thing I did not like about the property.
Our room did not have a tub it was shower only.....That is my only complaint
I did not like the spartan cabin with thin walls and noisy neighbors. They had their television on all night long and at 6:00 AM turned it off and went to bed.
Dated. Not enough electrical sockets for the kids to charge their devices. Paper thin walls, we could hear entire conversations through them. Staff was top notch. Security was every present.
I was expecting since it was a Westgate Resort timeshare that the staff and the room would be above-average. I could have stayed at a Holiday Inn for the same rate and got better quality service and a better room. The bathrooms were dated. I was very disappointed. And it doesn't take much to make me happy. Consequently when I go back I won't stay there again.
I booked rhisbhorel because of the pictures on their website. What a sham. They have different levels of rooms available but they don't tell you that. They have from very old and disgusting to their new and modern rooms. The pictures on their website are taken from the best angles and their better rooms. Horrible experience. The rooms were old and dirty. The mattressea were completely broken down.
No towels, wash cloths, shampoo, soap, coffee, nothing. They came and dropped a bag of stuff but only part of it. I had to go get it myself. The staff acted like I was bothering them. Won’t be going back.
Located in Branson Theater District, Westgate Branson Woods Resort and Cabins is within a mile (2 km) of popular sights such as Highway 76 Strip and Tanger Outlets. This 129-room, 3.5-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and an indoor pool.
Enjoy dining at one of 2 onsite restaurants including Cordovano Joe's Pizza, which specializes in pizza. At the end of the day, unwind with a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.
Westgate Branson Woods Resort and Cabins's 129 rooms provide coffee makers, free local calls, and safes. Guests can expect to find WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Rooms also include ironing boards.
Guests of Westgate Branson Woods Resort and Cabins enjoy 2 outdoor pools, an indoor pool, and a gym. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Other amenities at this family-friendly resort include WiFi in public areas, a seasonal outdoor pool, and a meeting room.
They charge for wifi in an area with spotty cell service. The floors were filthy. Our feet turned black when we walked on them. Someone came by to use a shark steam mop which barely helped. If the floors are that disgusting, what else do they not clean? Also something very simple, but there were no stir straws in the coffee packets. Just a tiny thing. But if you did decide to chance the coffee maker (which I washed myself because who knows if it was ever cleaned) how do you stir the creamer and sweetener into the coffee?
The room where we stayed was close to the pool and outside facilities. We never once had a maid come to our room to Clean it or the change out towels.
Walls are very thin. Speaking at a normal level you can still clearly hear the people next to you. No control at the pool. Several kids without supervision doing flips and splashing other guests. But overall we enjoyed our stay. Excellent amenities and onsite entertainment.
Had a great visit definitely would recommend coming back
Thre waterfalls and walking trails. A nice walk .nice stuff for the family to do
We appreciate your great review. We are so glad that you were able to get out and explore the area. Please come back to see us the next time you are visiting.
It could use a few updates to the rooms. Getting outdated.
Dear Guest, Thanks for visiting us and sharing your great rating! We are thrilled when our guests have an amazing experience at our resort and leave more than satisfied. We hope to continue to exceed your expectations on your next visit with us! Regards, Kai
Fun stuff to do, very kid friendly. Staff was friendly and helpful. Not very impressed with our standard room. It was very old, pretty clean for the most part. I guess I was shocked how older style it was, hoping for something a little nicer, maybe more modern.
Thank you for being our guest and for taking a moment to share with us your thoughts and experience. It is because of the feedback we receive that we are able to reinforce our standards in order to provide excellent service. It would be a pleasure to have you visit with us again at the Westgate Branson Woods Resort! Regards, Trina
We told the front desk that the toilet ran all the time and the mini refrigerator freezer section was frozen solid-we could not turn any knobs. No one came to repair.
Thank you for taking the time to share your experience of Westgate Branson Woods Resort. Even though your stay was satisfactory, we truly regret that your stay was plagued with unfortunate maintenance issues. Thank you for bringing these issues to our attention as it allows us the opportunity to improve. It is our hope that you will allow us the honor hosting more excellent stays in the future. Warm Regards, Jackie
The description of the hotel room that I booked and what I received were completely different. I CALLED both Orbitz and the hotel nothing was done.
Thank you for taking the time to share your experience. Please know our housekeeping policies have been modified to support the health and safety of our guests and team members. At this time Housekeeping services are limited to essential guest needs only. We apologize for any inconvenience this caused you during your stay. We hope that you'll choose to stay with us on another occasion so we can deliver the visit you deserve.