Even though it was smoke-free, there was the smell of smoke in the elevator. Also, we found dirty clothes left in our room.
Overall pretty good. My request would be to service better stronger coffee. My coffee was very watered down. Otherwise a comfortable stay
Loved the family friendliness. Great customer service from all we encountered. Appreciated staff responded to my kids questions.
Clean, comfortable, and well maintained facility. Professional and friendly staff.
Quiet place, clean room. Rude receptionist.
Nicest employees ever. I've stayed at hundreds of hotels and the check-in here was just so friendly it is instantly memorable. Even when walking out to our vehicle shortly thereafter, we were asked how things were and if we needed anything else. Just great service. Breakfast was great for free hotel fare; really nothing to complain about. Pool space is small and very cold, but clean and well kept and the kids really enjoyed it. The only downside we experienced was the water shutting off in the evening. They warned us the pool was closing at 9pm for a pipe repair, but it wasn't mentioned it would turn off the water to our room. That was highly problematic for use of the "facilities" and trying to get kids bathed and into bed. Would not have stayed here if we knew this was happening, of course, and definitely bit into the value.
We stayed with the friends , it was so lovely rooms very clean and staff are nice
Pet friendly, easy checkin, nice pool and hot tub, nice room. The only displeasure was the cheap coffee in the room and in the lobby.
Nice place. A little dated and beat up, but they've done a good job of maintaining. Microwave in room was a bit of a joke, hard to open, could buy for $5 at a garage sale. Staff were great, friendly, and helpful. Location is good with lots of eating and shopping options nearby. Grab-bag breakfast was nominal at best -- they could and should offer something more. Overall, very nice hotel.
Very clean great staff great part of town , rooms were nice good shopping
Convenient to fwys and clean and comfortable. Will stay again if in the area
The room was very clean and comfy, the staff were courteous and fun. Overall an excellent experience!
The pool/hottub was closed due to the stupid coronavirus, but otherwise it was a very nice place.
Pleasantly surprised at the courtesy of the staff, cleanliness and hot breakfast in a time where some are serving a “to go bag” with a muffin and apple.
MultiCare Valley Hospital is within a 5-minute walk of Comfort Inn & Suites while other popular sites like Spokane Valley Mall are within a couple of miles (3 km). This 103-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
At Comfort Inn & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
Even though it was smoke-free, there was the smell of smoke in the elevator. Also, we found dirty clothes left in our room.
Overall pretty good. My request would be to service better stronger coffee. My coffee was very watered down. Otherwise a comfortable stay
Loved the family friendliness. Great customer service from all we encountered. Appreciated staff responded to my kids questions.
Dear Juanita,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kindness to your kids. If your travels bring you back to the area, please come see us again at Comfort Inn & Suites Spokane!
Clean, comfortable, and well maintained facility. Professional and friendly staff.
Dear Muhammad, It was such a pleasure to welcome you to Comfort Inn & Suites Spokane! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you so much for highlighting our comfortable accommodations and high standards of cleanliness. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
Quiet place, clean room. Rude receptionist.
Dear John,While we are very happy to know you enjoyed our peaceful, clean accommodations, we are surprised and disappointed to learn that our front desk staff let you down. Please know this is not our norm, and we will be sure to review our high expectations with our entire team so we can do better going forward. It is our hope we have another opportunity to impress you further.
Nicest employees ever. I've stayed at hundreds of hotels and the check-in here was just so friendly it is instantly memorable. Even when walking out to our vehicle shortly thereafter, we were asked how things were and if we needed anything else. Just great service. Breakfast was great for free hotel fare; really nothing to complain about. Pool space is small and very cold, but clean and well kept and the kids really enjoyed it. The only downside we experienced was the water shutting off in the evening. They warned us the pool was closing at 9pm for a pipe repair, but it wasn't mentioned it would turn off the water to our room. That was highly problematic for use of the "facilities" and trying to get kids bathed and into bed. Would not have stayed here if we knew this was happening, of course, and definitely bit into the value.
Dear Nathan, It is always a delight to receive such glowing feedback about the hard-working staff at Comfort Inn & Suites Spokane. We are glad you enjoyed your time at the pool. Please accept our apologies for the issue with the water going off, and for the inconvenience this caused you. Next time your family is in the area, we'd be honored to host you again.
We stayed with the friends , it was so lovely rooms very clean and staff are nice
Dear Alexsandr, Clean accommodations and attentive service are the names of the game at Comfort Inn & Suites Spokane, so we're happy to hear that you experienced this and more during your stay. Please come back and see us again the next time you come to the area.
Dear Gerrie,We're so happy to know that you had a great time with us overall. We'll keep your comments in mind about the coffee and we hope you'll join us again soon.