Our room had a funny smell and looked rundown. The hotel staff let us change to a different room. It was MUCH nicer. We wondered why the other rundown and smelly room was still being used. This was during the eclipse time, so maybe there were overfull and used a room they don't normally book.
Close to attractions. Front desk staff did not know their own city. Harrahs has spent a lot of money upgrading the areas around the casino, but failed to do anything to the restaurant. Hotel quest do not have any priority for seating in restaurant, only if you are a elite rewards member. You have ...
As soon as we arrived to the hotel, we received superior customer service. We were upgraded immediately since we were celebrating my birthday. The food, drinks, and ambiance were completely amazing! Will definitely come back to enjoy the lap pool and spa!
Chose this hotel as it is roughly midway between MCI airport and U Kansas in Lawrence, where we attended a national track & field meet. Greeted by very friendly receptionist on arrival. Room was clean and quiet, perfect for my son and me. Room had a large refrigerator for storing water and leftover ...
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Staff was very attentive, helpful, and pleasant. Room was clean.
Chose this hotel as it is roughly midway between MCI airport and U Kansas in Lawrence, where we attended a national track & field meet. Greeted by very friendly receptionist on arrival. Room was clean and quiet, perfect for my son and me. Room had a large refrigerator for storing water and leftover food from the enormous BBQ meal we had Arthur Bryant's. Included breakfast buffet was surprisingly good and the women working the kitchen and serving area were attentive and friendly. Great location if you're attending a KC Sporting soccer game, a Kansas City T-Bones baseball game at the adjacent CommunityAmerica Ballpark, or a motor race at nearby Kansas Speedway racetrack. We would definitely stay here again.
I do like to stay in KC, at times when I work all day and need to report early the following morning. I found the desk clerk, was extremely hospitable by offering a map of the facility, and answered all my questions. I had asked to be placed in a downstairs room that was close to the lobby. She made this happen. In addition the room was very nice and clean.
It was ok but every thing was massively over priced