Hotels in Scott Air Force Base

"The staff was really great, but I just kept having one challenge after another. First, I was put in a room right next to the music venue, and the sound was pounding! I was then moved to a much better room. I ordered room service via the online system, but they never got the order. Two hours later, they did comp the meal, but needless to say, I had been waiting a long time! Not sure that I would stay there again."

"Lo recomiendo muy buena atención"

"COFFEE: Hotel does not have Decaf coffee. FIRE: In-room Fire Alarm BLASTED out "THIS IS NOT A DRILL. NOT A FALSE ALARM. A FIRE HAS BEEN REPORTED IN THE BUILDING. PLEASE EXIT THE BUILDING ASAP USING THE NEAREST STAIRS TO YOU”. We frantically gather essentials, in our pajamas, key belongings running down nearest stairs when dawned on me to call hotel & ask where the FIRE is located. Front desk said just a TEST. NO FIRE. Panicked in a frenzy, running for our lives we thought, for NOTHING. The irresponsibility of the staff in this hotel can not be overstated. RENETTA: (front desk staff member). Very unprofessional and disgusting attitude. This conversation took place on Tuesday May 5th, 2026 around 9:10pm. May we have a couple of bottled waters, please? “There are none!” None at all? “NO! There are no waters available." There is not one single bottle of water available in this entire building? "That’s correct! Well, there is, but they are only for the Elites in the hotel and they are about to start coming down, so….” Oh. I see. Okay then. Thank you. Have a good evening.I think, Renetta uses this line "only for the Elites" as an intimidation tactic, and as an attempt to try and demean guest. For what reason? We don’t know. But she did that evening. The sad and more than likely truth is; Renetta’s "means", our probably the furthest away from being Elite than most of the guest that stay in your hotel. I would absolutely bet $1000.00, they’d be less than mine."