I originally booked this for a 4 night stay on Orbitz. The listing said they had breakfast. Breakfast consisted of coffee, muffins, and granola bars...definitely not what I was expecting. Will not book at this location again. I will pay extra to stay somewhere else.
The room was listed as a Suite, but it was POORLY laid out and was the size of a standard room. Suite would indicate two rooms, not a small room with a dog leg alcove with a couch. The TV was a very small flat panel and was useless for viewing from the couch. The HDMI inputs were nonfunctional, preventing ...
I had a good and speedy check in experience but as soon as I went into the room, that is where the good stops. The room was not cleaned good at all and I found all type of stains on my comforter, to the point where we had to have the staff come change it out. The blanket underneath the comforter ...
Check in was good and went downhill from there. The beds and pillows were hard, a/c wouldn’t keep room cool, the walls are paper thin. The people next to us were loud all night and i realized the next morning they were employees.
The woman who checked us in on Saturday evening upgraded us to a suite, which was extremely appreciated, as we had a long drive behind and ahead of us. I find it very cool that they loan DVDs and other items for free. It appeared their laundry facilities were free, although I did not use it. Those things seem to stand out from other hotels. Thank you!
It was a pleasant stay. Natalee at the front desk went above and beyond to make my time there great!
Watch your CC's, management was wanting to write mine down on paper so I wouldn't have to wait for them to fix my reservation and then got offended when I said no. Was charged an extra night and had to argue with them to get my money refunded.
Just an in and out stay! Not a Family trip this was a work related trip... Would stay here again if i was traveling with the family maybe next time...
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