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Hotel Boutique Hacienda Caudillos

3.5 star property

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Photo gallery for Hotel Boutique Hacienda Caudillos

Front of property
Terrace/patio
Restaurant
Property amenity
Daily cooked-to-order breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
Sendero el Nogalito No. 2, Col. Centro, San Sebastian del Oeste, JAL, 46990
  • Place, Bull Ring
    ‪2 min walk‬
  • Place, San Sebastian Del Oeste Square
    ‪14 min walk‬
  • Place, Church of San Sebastian del Oeste
    ‪14 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪137 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed, Fireplace

Superior Suite, 1 King Bed, Fireplace | Iron/ironing board, free WiFi, bed sheets

Superior Suite, 1 King Bed, Fireplace

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

San Sebastian del Oeste

Hotel Boutique Hacienda Caudillos places you next to Bull Ring and within a 15-minute walk of San Sebastian Del Oeste Square. This 8-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Bull Ring - 2 min walk - 0.1 miles
  • San Sebastian Del Oeste Square - 14 min walk - 0.8 miles
  • Church of San Sebastian del Oeste - 14 min walk - 0.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 99 min drive

Restaurants

  • ‪Café de Altura - ‬5 min walk
  • ‪Los Arcos de Sol - ‬12 min walk
  • ‪Comedor La Lupita - ‬8 min walk
  • ‪Café Sierra Mágica - ‬10 min drive
  • ‪Marralaca - ‬15 min walk

About this property

Hotel Boutique Hacienda Caudillos

Guests staying at Hotel Boutique Hacienda Caudillos enjoy free WiFi in public areas, a terrace, and a garden. There's free parking if you drive. Front-desk staff can assist with tours/tickets and luggage storage.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Free toiletries are also included.

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Terrace/patio
Sierra Lago Resort & Spa - All inclusive
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  • Pool
  • Hot tub
  • All inclusive
  • Spa
9.2 out of 10, Wonderful, 197 reviews
$421 nightly
The price is $509
Jun 28 - Jun 29
Total with taxes and fees
Sierra Lago Resort & Spa - All inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 230 to 280 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 760
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 4.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 8 and younger (only guests older than 8 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 230 to 280 per person
  • Hosted evening meal: MXN 760
  • Credit card charges are subject to a surcharge of 4.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hacienda Matel San Sebastian del Oeste
Hotel Hacienda Matel San Sebastian del Oeste
San Sebastian del Oeste Hotel Hacienda Matel Hotel
Hacienda Matel San Sebastian del Oeste
Hacienda Matel
Hotel Hotel Hacienda Matel San Sebastian del Oeste
Hotel Hotel Hacienda Matel
Hacienda Matel Sebastian Oeste
Hotel Hacienda Matel
Boutique Hacienda Caudillos
Hotel Boutique Hacienda Caudillos Hotel
Hotel Boutique Hacienda Caudillos San Sebastian del Oeste
Hotel Boutique Hacienda Caudillos Hotel San Sebastian del Oeste

Frequently asked questions

Is a free cancellation option available at Hotel Boutique Hacienda Caudillos?

Hotel Boutique Hacienda Caudillos offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see around Hotel Boutique Hacienda Caudillos?

This hotel is located in San Sebastian del Oeste, just steps from Bull Ring. San Sebastian Del Oeste Square is within a walking distance of 0.6 mi.

Is parking available on site at Hotel Boutique Hacienda Caudillos?

Yes, self parking is offered for free at the hotel.

Does Hotel Boutique Hacienda Caudillos feature a casino?

No, Hotel Boutique Hacienda Caudillos doesn't have a casino.

Is there an indoor pool at Hotel Boutique Hacienda Caudillos?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Boutique Hacienda Caudillos?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Does Hotel Boutique Hacienda Caudillos have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Boutique Hacienda Caudillos feature a restaurant that includes a breakfast menu?

Yes, Hotel Boutique Hacienda Caudillos serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Boutique Hacienda Caudillos allow pets to stay free of charge?

No, pets aren't allowed at Hotel Boutique Hacienda Caudillos.

Does Hotel Boutique Hacienda Caudillos have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Boutique Hacienda Caudillos?

The closest major airport to Hotel Boutique Hacienda Caudillos is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is about 25.7 mi away.

Are there rooms with balconies that I can book at Hotel Boutique Hacienda Caudillos?

No, there aren't any guestrooms with balconies at Hotel Boutique Hacienda Caudillos.

Hotel Boutique Hacienda Caudillos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 55 reviews
Rating 8 - Good. 9 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 5 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, interesting place to stay. San Sebastián is fascinating and this hotel is walking distance to town but enough removed to feel very private
Stayed 1 night in Jun 2018
Verified

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No luxury at this disappointing luxury hotel

The hotel promotes itself as luxury and the rate for this town is a luxury rate. However, there was nothing to luxuriate in here and the overall stay was disappointing. No assistance with luggage was offered upon arrival or after check-in. San Sebastian is a mountain town, so it's cold at night. The hotel is new (built 2017), but was designed and built with no heat. The only source of heat is a gas fireplace that has to be manually started each time by the staff (but the fireplaces are not vented so one has to leave a window open while using it, and turn it off while sleeping--scary). No extra blankets were available from the staff. The room key is a large, iron skeletal key the size of a kitten, and one has to carry it with them if they plan to return to the hotel after 10 pm since the front desk is not staffed. We returned before 10 pm and nobody was at the desk to give us our key, but luckily we found someone in the restaurant. Our toilet malfunctioned twice during our one night stay and had to be fixed by the staff. The rooms do not have a hair dryer nor do they offer laundry service. There is one bar of soap both for sink and shower, shampoo, but no conditioner. We wanted to take advantage of the large hot tub in the courtyard, but the owner said it was working but wasn't heated because the gas was broken. To me, that means it isn't working. I decided not to enjoy a cold soak in a non-hot hot tub. Breakfast was good, but not included with the room price.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran lugar! Muy silencioso! Limpio y agradable
Verified

6/10 Okay

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy bonito y tranquilo. Cerca de todo en San Sebastián. Lo único que no nos gusta es que insisten demasiado en las reglas, creo que innecesariamente. Es incómodo que aún ni te has instalado y ya te están diciendo todo lo que está prohibido y lo que te cobrarían si incumples horarios o reglas. Creo que con 1 sola vez que lo digan es suficiente y si el huésped incumple pues en ese momento se lo repiten. Nosotros íbamos con niños y todo el tiempo les decíamos que no hablaran fuerte o que no hicieran cosas normales (y decentes) como jugar, reír, etc. No fue cómodo en ese sentido. Recomendado para adultos y sólo dormir o leer está perfecto el lugar. Te transportas a otra época. Todo muy limpio y ordenado.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Alonso ignacio

Liked: Cleanliness, staff & service

Calidad media

El lugar es muy interesante, pero el precio esta elevado con respecto a lonque ofrecen, la comida es extremadamente cara para.la alidad y las porciones que ofrecen
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2022
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
The property upkeep by owners is not good especially for $200USD a night. Way overpriced but the manager was outstanding as were their breakfast.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service
What a hidden gem! We were looking for a fun escape from Puerto Vallarta and our “staycation” was perfect. The town is old Mexico, quaint, friendly and magical. The Hacienda was beautiful and everyone went out of their way to make us feel like honored guests. Very comfortable accommodations, remember that your in the mountains and it is much cooler up there. We grabbed shawls on our way out of the house (in PV) and they were perfect for sitting out on the patio for dinner. The food was excellent, the mushroom soup with rustic bread for dinner and the chorizo omelette for breakfast was just perfect. I will be back often.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, in a historic hacienda. Our room was not only comfortable, but elegant. We enjoyed the large hot tub in the central courtyard. Dinner was good; breakfast was excellent. The staff was helpful and friendly. BUT - we had MAJOR issues trying to pay at this hotel. They claimed to accept credit cards, but nothing worked. We talked to a couple who had stayed there the night before, and they encountered the same problem. The manager insisted there wasn't a problem, which we found very irritating, and in the end we had to go into town to get money from the ATM. The whole thing left us feeling sour, and we will not return to this hotel. By all means stay here - it's very nice - but bring plenty of cash. By the way, the wifi ONLY works in the office. Not a big deal for us, since we were vacationing, but it would be a mistake to rely on it.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Luis Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bonito y tranquilo.

El lugar es una excelente opción de alojamiento, muy cómodo y tranquilo. Los cuartos en general excelentes, solo que en la habitación 1 no tenían puertas unas ventanas pero el Sr. Alejandro muy amablmente nos ayudó a instalar y el espacio de salita un poco polveado. Pero baños, cama e instalaciones, todo en excelente estado. Ampliamente recomendado.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Paja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full of charm

What a gem this place was, just beautiful and charming. Super clean although it was obviously historic. If we make it back to the area will definitely stay again.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like a museum.

Very difficult to reach when wet due to steep cobblestone road. Very peaceful and relaxing place. Very many nice antiques.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Encantador pueblo, hermoso lugar

Tuvimos una estancia muy agradable durante unos días de descanso, no queríamos regresar! Alejandro siempre muy amable y al pendiente, ese fin de semana se fue el internet en el pueblo pero tuvimos las buenas atenciones de Alejandro, el desayuno estuvo riquísimo, la hacienda muy bonita, habitación muy amplia, nos encantó!!
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, pero...

Todo muy bien. Hotel limpio, bien mantenido y cómodo. Muy buen servicio y el desayuno es excelente (salvo por el hecho de que no tienen jugo fresco ni bolillos). PERO cobran de más si pagas con tarjeta de crédito y eso no lo avisan al momento de hacer la reservación
Stayed 3 nights in Mar 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
There was no heat in the room and the temperature lowers to the 5o’s at night. Our rate was higher that quoted on Orbitz. We didn’t need our second room booked, tried many times to call ahead before arriving but no phone numbers quoijted to this hotel worked. Then took both rooms as we had originally ordered.
Stayed 1 night in Dec 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor unfriendly management

I have to say the place is amazingly beautiful! The location is perfect and the views are absolutely stunning! The reason for the low rating is entirely based on the very unfriendly manager and poor welcome we received! 2 couples traveling together. Doing the correspondence with the place they seemed so friendly and accommodating and they wanted to make an exception so we could bring our 2 small dogs which we much appreciated! Doing arrival the tone was very different! The manager was standing outside and without even saying welcome he immediately ordered us not to let the dogs walk on the premises! We would have to carry them to the rooms and put them in cages!?! We were not told to bring cages so we didn’t have any! So the dogs were then to stay in the rooms. At check in it turned out our friends had made a mistake when booking their room the night before and booked it for same evening instead of next day! So when my friend told her name and her reservation number the manager pretended he didn’t have anything under that name or number even though her reservation was the first paper on his desk so I pointed to it and said but it right there in front of you!?! He said yes but that was for yesterday! Clearly that was my friends mistake she had booked it late in the evening for same night instead of next day! The manager wouldn’t help her out at all even though there was no other reservation for the room she had to pay full price again. He was unfriendly throughout our stay
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homey for royalty

Really beautiful, felt homey for royalty
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uno de mis lugares favoritos 😍
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pedi una habitación con 2 camas y no me la pudieron dar. La reservación la hice con mucho tiempo de anticipación, ya que íbamos un grupo, yo propuse este hotel. Y a mi me fue muy mal. El cuarto que me dieron supongo que estaba en Reparacion, pues tenía unas puertas que estaban sin instalar.
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
Me abstengo de poner la calificación más baja solo por el staff. Hicieron todo lo posible por nosotros, súper amables y siempre con una sonrisa! El Hotel para nada vale lo que cuesta, una linda exposición de antigüedades pero nada más. La habitación no estaba lista cuando llegamos a las 6:00PM, la chimenea nada impresionante, no había un lugar para sentarse cerca a disfrutarla, el tapete decorativo súper sucio, la tv en blanco y negro, el control remoto sin tapa, sin cafeteras en las habitaciones, sin seguridad en las noches y un hotel súper ruidoso!! Si alguien estornuda en el patio, se escucha perfecto dentro de tu habitación. Nos tocó que llegaran unos huéspedes en la madrugada y se pusieran a platicar en el patio! Perdimos el sueño completamente y ni a quien llamar para callarlos... desde antes de la llegada nunca me fue posible contactarlos para requisiciones especiales y tienen como 5 páginas de Facebook con un teléfono diferente en cada una, nunca sabes con quien estás hablando! En su publicidad dicen que tienen SPA, una gran mentira! No pudimos ni reservar un masaje! En fin, una pesadilla de Hotel y muy caro para lo que recibes a cambio!
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect little town experience

Great stay
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Francisco

Disliked: Cleanliness, property conditions & facilities
no me gusto que no cuentan con protocolo de Post covid. el mínimo proceso y seguridad al huésped. la habitación no cuenta con amenidades básicas como secadora, kleenex, donde enchufar un dispositivo, lo peor no manejan ventilador ni mini split. el ruido afuera es intenso y las ventanas simplemente no se puede dormir entra toda la luz. me quede sin dormir 😴 es un servicio apenas básico, sin acceso a teléfono ni internet. para el precio no ofrecen el valor equitativo.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. We had a great view of the valley below. Also, You must have Cash as they do not have a credit card machine.!!!!
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente súper todo los empleados muy amables el lugar divino
Stayed 1 night in Feb 2020
Verified

8/10 Good

R&J

Liked: Cleanliness, staff & service, property conditions & facilities
The property boasts an eclectic vibe with antiques, replica's and oddities throughout the property. Our room was large, clean and included a turret room, fireplace and piano! We assumed the bottle of wine was complimentary, but cannot be certain as we didn't partake. The manager was very friendly and the better than most continental breakfast was a great way to start the day. We would definitely stay there again!
Stayed 1 night in Nov 2019

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