Clean and comfortable. Excellent staff. Wish there was a hot tub.
There was a very loud bar/dance club adjacent to our room that was open until probably 2 am. There was no warning from staff that that was the case. There was incredibly loud music that we could hear in our room. Obviously hotel was aware of it as there were ear plugs left for us. There was apparently a white noise machine that my husband didn’t notice until the morning. The reason we came to the hotel was to sleep. Better soundproofing should be done. No idea why these businesses are so close to each other. Wouldn’t recommend staying here if you like to sleep.
Was placed in a handicap room without even asking. The shower didn’t work. When tried to contact the front desk there was no answer. Ended up not showering that day and I needed it. I was told breakfast would be served from 6-9:30 am. Turns out that on Saturdays breakfast starts at 7am instead. I was at the breakfast at 6:10am. They need better communication and better customer service. Manager didn’t even seem to care about the 2 complaints that I made. Will never stay here again. Ever.
Nice breakfast and nice persons. Everything went very well.
The location is very good. Room is new and clean. Free breakfast is very good!
Walking distance to downtown. Convenient. Friendly staff
The room has very poor flooring padding and insulation, we couldn't sleep due to noise from rooms above. if you choose to stay, choose a top floor room. this is the second time we have similar issue with this hotel chain, last time was in Frankenmuth, MI. Marriott should do showing about this.
Great location - walking distance to everything! The room was more than we expected, very clean, supplied with everything we needed. The staff was super friendly and welcoming! To top it off, the complimentary breakfast was delicious! Had a great stay, thank you!!!
Stayed at the hotel for six days while on business. Overall, a fine place to stay major renovation is in progress so it'll probably be nice afterwards. They provided a free breakfast to make up for the construction, which was nice.
The room was great and staff very friendly and helpful. There were some inconsiderate guests that were very loud around 2:30 in the morning. We had to call the front desk to take care of the situation.
Easy to find with the GPS - with the strange addresses in SLC - 130 West 400 South, etc. Walking distance from the LDS temple area and some nice restaurants - we had a car but did not need it that much. Hallways needed a vacuum - but we are flexible travelers and the Courtyard has not let us down - Starbucks in the dining area was quite nice. Room was fine- staff was helpful and friendly. Would probably stay there again.
Our room was freezing! We called to get it fixed but a guy showed up , unplugged it, plugged it back in, and said it was good to go in a few minutes. The heater never warmed up and we requested to be moved but were told there were no other vacancies. We were brought some extra blankets and finally managed to fall asleep. At 11:45 pm we were awakened to determine if we would like a space heater brought to our room, that it could be brought up in 30 minutes!! Both my daughters ended up catching colds. Not a good night, to say the least. And to think we could have spent $10 more and stayed at the Hilton. This was our first stay at the Marriott, and our last.
Located in Downtown Salt Lake City, Fairfield Inn and Suites by Marriott Salt Lake City Downtown is within a 10-minute stroll of sights such as Rose Wagner Performing Arts Center and Pioneer Park. This 120-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and Smart TVs with satellite channels and Netflix. Refrigerators, microwaves, and coffee makers are also available.
At Fairfield Inn and Suites by Marriott Salt Lake City Downtown, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 10 per night. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Clean and comfortable. Excellent staff. Wish there was a hot tub.
Thank you for your great feedback!
There was a very loud bar/dance club adjacent to our room that was open until probably 2 am. There was no warning from staff that that was the case. There was incredibly loud music that we could hear in our room. Obviously hotel was aware of it as there were ear plugs left for us. There was apparently a white noise machine that my husband didn’t notice until the morning. The reason we came to the hotel was to sleep. Better soundproofing should be done. No idea why these businesses are so close to each other. Wouldn’t recommend staying here if you like to sleep.
Thank you for choosing to stay at the Fairfield Inn & Suites Salt Lake City Downtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.
Thanks for staying with us. We appreciate your feedback!
Thank you for your review! We hope to see you again soon!
Thank you for staying with us! We strive for are guests to have the best experience possible so we would to hear your feedback on how we can make your stay amazing.
Thank you for your stay and review of our hotel. We are pleased to see that you enjoyed your stay and hope to see you again.
Was placed in a handicap room without even asking. The shower didn’t work. When tried to contact the front desk there was no answer. Ended up not showering that day and I needed it. I was told breakfast would be served from 6-9:30 am. Turns out that on Saturdays breakfast starts at 7am instead. I was at the breakfast at 6:10am. They need better communication and better customer service. Manager didn’t even seem to care about the 2 complaints that I made. Will never stay here again. Ever.
Thank you for choosing to stay at the Fairfield Inn & Suites Salt Lake City Downtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these types of issues from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Salt Lake City.
Thank you for your review and stay with us! We hope to see you again soon!
Thank you for your positive feedback! We look forward to hosting your next visit to Salt Lake City.