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Recent guest reviews

TV didn’t work, tub didn’t drain, dirty cruddy floors, dirty surfaces, trash from previous visitors, windows looked ready to fall out, front desk was nice and almost seemed embarrassed to work there

There were 2 trash bags infront of my room, the coffee machine was dirty. There was no soap in the room. Staff were rude, no apologies from anyone.

We felt the facility was suprizingly kept up

The hotel was run down. The room itself was very dirty and the sheets had blood stains. It was supposed to be a pet friendly facility. However, in addition to the filth there was a set mouse trap behind the dresser. Fortunately I found it and set it off before my pet stepped on it and was injured. While I understand the need to deal with rodents there are methods that are safer when there are pets and children around.

Friendly and helpfully.

Bed was hard and the air didn’t work. Terrible place to stay

The hotel was under reconstruction yet they accepted guests. The temperature was preset and could not be modified. It was very hot outside, and the temp inside was uncomfortable.

Very nice place. They could use more parking and facilities were not all available like the fitness room for example

Room was clean and quiet, breakfast was nice. When we went out to the hot tub something I was looking forward too a homeless lady was in the area warming up by the fire. I felt for her but it made my question the cleanest of the water. Used towels everywhere and we were there first thing in there AM. Not clean at all

Excellent location, great amenities and friendly staff

Good hotel. Delicious breakfast. Parking lot small

It was under construction and falling apart. The window on the first floor couldn't be locked, the towel hanger was ripped out of the wall, as well as the shower curtain was ripped out of the wall. The sink didn't drain properly either.

Room was clean and fully adequate. Staff could have been more welcoming and professional.

The room was clean, and the staff was friendly. The bed was definitely comfortable and there were lots of soft pillows. The heat lamp in the bathroom wasn't working, or at least I think it was supposed to be a heat lamp. The toaster wasn't working at breakfast.. minor complaints but nothing major. The dining area was really open with a beautiful window. The view isn't spectacular, if that is important to you, but it was a nice room and a good value for the cost. Overall I was happy with my stay.

This may not be a fair assessment. They were in the middle of construction of the lobby and common areas. this was inconvenient. The heating nor the ac was working and my room was hot. I have stayed here before without those problems. The staff was extremely pleasant and helpful.

The people were nice. It was ok for the price. Just the walls were thin and you can hear everyone in the hall, above and below you.

very cozy, clean and affordable! close to everything

W 500 S Salt Lake City UT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located in Downtown Salt Lake City, Comfort Inn Downtown is a leisurely stroll from sights such as Rose Wagner Performing Arts Center and Pioneer Park. This 85-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free buffet breakfast.


Rooms

Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Dining areas, sitting areas, and refrigerators are also standard.


Property features

Comfort Inn Downtown offers a gym, free WiFi in public areas, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Inn Downtown

Everyone (19) Couples (6) Business (2) Family (6) Other (1)
1
Family

TV didn’t work, tub didn’t drain, dirty cruddy floors, dirty surfaces, trash from previous visitors, windows looked ready to fall out, front desk was nice and almost seemed embarrassed to work there

By on Jun 30, 2022

1
Everyone

There were 2 trash bags infront of my room, the coffee machine was dirty. There was no soap in the room. Staff were rude, no apologies from anyone.

By on Jan 5, 2022

Review comment responded on Jan 30, 2022

I am so sorry to hear about these issues. I will speak to staff to insure that your next stay is a better experience. We appreciate your feed back. Have a great day.

2
Partner Couples

By , from New Port Richey on Dec 30, 2021

Review comment responded on Jan 30, 2022

Thank you for your review Hope to you again

5
Family

We felt the facility was suprizingly kept up

By on Oct 25, 2021

2
Everyone

The hotel was run down. The room itself was very dirty and the sheets had blood stains. It was supposed to be a pet friendly facility. However, in addition to the filth there was a set mouse trap behind the dresser. Fortunately I found it and set it off before my pet stepped on it and was injured. While I understand the need to deal with rodents there are methods that are safer when there are pets and children around.

By on Oct 10, 2021

5
Family

Friendly and helpfully.

By on Aug 28, 2021

1
Everyone

Bed was hard and the air didn’t work. Terrible place to stay

By on Aug 25, 2021

4
Everyone

By on Aug 1, 2021

1
Everyone

The hotel was under reconstruction yet they accepted guests. The temperature was preset and could not be modified. It was very hot outside, and the temp inside was uncomfortable.

By on Jul 27, 2021

4
Family

Very nice place. They could use more parking and facilities were not all available like the fitness room for example

By , from San Antonio on Feb 25, 2020

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