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Hotel Riu Yucatan - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Yucatan - All Inclusive

A pool area with lounge chairs and umbrellas, surrounded by palm trees.
A modern lobby with a reception desk, a seating area with pink sofas, and a decorative water feature.
A beach with a clear sky, palm trees, and a lifeguard tower.
A bar area with a counter, stools, and a bartender.
A beachside hotel with rows of sun loungers and palm trees, a clear view of the ocean, and a covered walkway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪9 min walk‬
  • Place, Playacar Golf Club
    ‪14 min walk‬

Room options

View all photos for Standard Double Room (U)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room (U)

8.0 out of 10
Very good
(110 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite (U)

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a wall-mounted mirror.

Suite (U)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Junior with Pool View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Pool View

  • 731 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room (M)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room (L)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room (L)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room (E)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room (E)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (B2C-US)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room (B2C-US)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite (B2C)

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a wall-mounted mirror.

Suite (B2C)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite (M)

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a wall-mounted mirror.

Suite (M)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (L)

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a wall-mounted mirror.

Junior Suite (L)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, 2 Bedrooms (U)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room, 2 Bedrooms (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (C)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room, Connecting Rooms (C)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room, Connecting Rooms (C)

  • 280 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free WiFi

View all photos for Suite (C)

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a wall-mounted mirror.

Suite (C)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room (B2C-CA)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room, Connecting Rooms (B2C-CA)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free WiFi

View all photos for Suite (B2C-CA)

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a wall-mounted mirror.

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Connecting Rooms (L)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Bedrooms (B2C-US)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room, 2 Bedrooms (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room ( Kid Free | C)

A hotel room with a bed, two blue pillows, a white headboard, and a beach scene painting on the wall.

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room (Kids Free | B2C-CA)

A hotel room with a bed, two blue pillows, a white headboard, and a beach scene painting on the wall.

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, Hotel Riu Yucatan - All Inclusive is within 2 miles (3 km) of other popular sights such as Quinta Avenida. This 507-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 4 restaurants.
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What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.2 miles
  • Playacar Beach - 9 min walk - 0.5 miles
  • Playacar Golf Club - 14 min walk - 0.8 miles
  • Mayan Ruins of Playacar - 19 min walk - 1.0 mile
  • Xaman Ha Aviary - 7 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪rosa roja - ‬3 min walk
  • ‪Turquesa - ‬9 min walk
  • ‪Cupcake Cafe - ‬7 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬10 min walk

About this property

Hotel Riu Yucatan - All Inclusive

Guests of Hotel Riu Yucatan - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies, minibars, and ceiling fans. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

Are there all-inclusive options at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Yucatan - All Inclusive?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Yucatan - All Inclusive on Aug 7, 2026 start from $255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do around Hotel Riu Yucatan - All Inclusive?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Quinta Avenida and Playa del Carmen Main Beach within a short drive.

Is parking available on site at Hotel Riu Yucatan - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa at Hotel Riu Yucatan - All Inclusive?

Renova Spa is the property's spa and services include beach massages, body wraps, mani/pedis, and facials.

Does Hotel Riu Yucatan - All Inclusive feature a casino on the premises?

No, Hotel Riu Yucatan - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Yucatan - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Hotel Riu Yucatan - All Inclusive a good place to stay for couples?

There are many amenities for couples at this property, including 4 restaurants and 4 outdoor pools plus some guestrooms feature a private hot tub.

Does Hotel Riu Yucatan - All Inclusive have a hot tub?

No, but guests can enjoy a sauna at this property.

Does Hotel Riu Yucatan - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Yucatan - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Yucatan - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Yucatan - All Inclusive.

Does Hotel Riu Yucatan - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How close is the airport from Hotel Riu Yucatan - All Inclusive?

The closest major airport to Hotel Riu Yucatan - All Inclusive is Cozumel Intl. Airport (CZM), which is 19.8 mi away (253 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Yucatan - All Inclusive?

Yes, every guestroom at Hotel Riu Yucatan - All Inclusive comes with a balcony and some offer pool views.

Does Hotel Riu Yucatan - All Inclusive have a wedding venue on site?

There are wedding services available at Hotel Riu Yucatan - All Inclusive if that's in your vacation plans.

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 112 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was great, nice family resort.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

william

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The resort itself is nice
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the facility was well-maintained. Excellent and abundant food selection.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it there so much that I came home and booked the same trip again in April! What a fantastic trip! The staff there are so kind, friendly and helpful !
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Property was perf ct for our first full family vacation. Staff and amenities were great.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

kora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room, always clean, nice staff
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Mikolaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great beach, very helpful staff. A bit crowded to my liking.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness
Room was clean and the staff is always great.
Stayed 9 nights in Feb 2026
Verified review

8/10 Good

Yesenia Ortega

Liked: Cleanliness, staff & service, amenities
The rooms could use a little update but everything else was great!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

sarah

Liked: Cleanliness
The staff were so amazing. The beach was beautiful and the location is great.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Josie

Liked: Amenities
Big place, good service, good food.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Yucatan. Great food and drinks, beautiful beach, friendly staff. The town is fun too!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lindsay Retter

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, love the wildlife!
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

GERALDINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , friendly staff
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Alexandra Maria

From check-in to check-out, everything was phenomenal. The staff was very friendly, and the food was very varied. It is a very clean and welcoming hotel. I recommend it 100%
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and comfortable- clean too. The dining options were really nice. I personally liked the salad bar. Beautiful place by the beach
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, and great experience.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Paxton

Liked: Cleanliness, amenities, property conditions & facilities
Amenities were amazing! We loved it and will be back
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Arshak Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean rooms, great food
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and the staff were always nice courteous and friendly.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff was friendly, food was pretty good, lots of space around pool and open loungers at all times of day.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, great location to downtown Playa del Carmen, vast assortment of foods all with excellent quality. In room full size bar...staff that is quick, helpful and always smiling! Lovely evening shows!! Bravo!! Especially for the price in comparison to other properties next door. Only downfall was, we wished the ac got cooler...it said 18c (65f) but felt more like 72f Definitely will revisit!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Loved the beach and pool. Fun events.
Stayed 5 nights in Feb 2026

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