Hotel Riu Yucatan - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
Buffet
5 bars/lounges, swim-up bar, poolside bar
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪9 min walk‬
  • Place, Playacar Golf Club
    ‪14 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Double Room (U)

8.0 out of 10
Very good
(105 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

7.2 out of 10
Good
(14 reviews)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (L)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (E)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (M)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

  • 280 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite (C)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, Hotel Riu Yucatan - All Inclusive is within 2 miles (3 km) of other popular sights such as Quinta Avenida. This 507-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.2 miles
  • Playacar Beach - 9 min walk - 0.5 miles
  • Playacar Golf Club - 14 min walk - 0.8 miles
  • Mayan Ruins of Playacar - 19 min walk - 1.0 mile
  • Xaman Ha Aviary - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪rosa roja - ‬3 min walk
  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪Cupcake Cafe - ‬7 min walk
  • ‪Festival Grand Buffet - ‬9 min walk
  • ‪Turquesa - ‬9 min walk

About this property

Hotel Riu Yucatan - All Inclusive

Guests of Hotel Riu Yucatan - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies, minibars, and ceiling fans. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

Are there all-inclusive options at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Yucatan - All Inclusive?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Yucatan - All Inclusive on Apr 29, 2026 start from $248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Yucatan - All Inclusive?

Hotel Riu Yucatan - All Inclusive offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do around Hotel Riu Yucatan - All Inclusive?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Is there a spa at Hotel Riu Yucatan - All Inclusive?

Renova Spa is the property's spa and services include beach massages, body wraps, facials, and mani/pedis.

Does Hotel Riu Yucatan - All Inclusive feature a casino on the premises?

No, Hotel Riu Yucatan - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Yucatan - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Does Hotel Riu Yucatan - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Yucatan - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Yucatan - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Yucatan - All Inclusive.

How close is the airport from Hotel Riu Yucatan - All Inclusive?

The closest major airport to Hotel Riu Yucatan - All Inclusive is Cozumel Intl. Airport (CZM), which is 19.8 mi away (253 minutes by car).

Does Hotel Riu Yucatan - All Inclusive have a wedding venue on site?

There are wedding services available at Hotel Riu Yucatan - All Inclusive if that's in your vacation plans.

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 529 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

VINKO, Waterloo

Stayed 8 nights in Jan 2026

8/10 Good

Víctor R

Liked: Cleanliness, amenities, property conditions & facilities
All good!
Stayed 4 nights in Jan 2026

8/10 Good

Francisco Javier

Buffet food needs some work
Stayed 6 nights in Jan 2026

10/10 Excellent

Ardjan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Staf was the best
Stayed 6 nights in Jan 2026

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The workers at the resort are all friendly and always work hard to keep all areas clean. We enjoyed the Steakhouse and Shanghai restaurants the most. The bartenders are quick and the drinks are all delicious. We had a fantastic week!
Stayed 7 nights in Jan 2026

10/10 Excellent

Anahit

Stayed 6 nights in Jan 2026

10/10 Excellent

Roza

Stayed 6 nights in Jan 2026

10/10 Excellent

Arshak Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean rooms, great food
Stayed 6 nights in Jan 2026

10/10 Excellent

Jeffrey M

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything about the place the staff the beach the pools the activity at people
Stayed 7 nights in Dec 2025

10/10 Excellent

Olesya

Stayed 9 nights in Dec 2025

4/10 Poor

Benjamin

Disliked: Amenities, property conditions & facilities
The room was dated, the food was ok, the service wasn't very good. If you can get this place at 50% off like we did, it's worth it though. Full price would be a big ouch!
Stayed 10 nights in Dec 2025

10/10 Excellent

Rolf

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to relax and have fun
Stayed 6 nights in Dec 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great pool and water sports options, as well as great buffet for meals
Stayed 4 nights in Dec 2025

10/10 Excellent

Emin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They really make sure you enjoy your stay w family and easy to enjoy all inclusive worry free
Stayed 4 nights in Dec 2025

10/10 Excellent

Tatevik

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was great, the activities were very efficiently planned, we had a good time!
Stayed 6 nights in Dec 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Lots of fun! Beautiful beach.
Stayed 5 nights in Dec 2025

8/10 Good

Pedro

Stayed 6 nights in Dec 2025

4/10 Poor

Carlos

Traveled with family and small children
Liked: Cleanliness
Stayed with my family and overall the experience did NOT meet expectations, despite the positive reviews. The beach is beautiful, and some staff are kind and hardworking. However, the lack of chairs or loungers at both the pool and the beach was extremely disappointing. There were NO spots to sit or relax at any time, which made it difficult to enjoy the resort, specially travelling with kids Buffet food is repetitive and average. The one à la carte restaurant we tried (Mexican) had very slow service, and the steakhouse had over an hour wait. Rooms are outdated. Our room balcony was facing the service entrance, which was EXTREMELY loud early in the morning. We changed rooms once due to noise issues. During the room change, we were told we could store valuables at the front desk, but this was later denied. The front desk supervisor was rude and dismissive, forcing us to carry passports, cash, and a laptop for hours. 11am till check out the new room at 3pm Drinks are low quality, and one bartender was rude when asked about brand options. I asked how does it work if I want Bacardi and he said I am not a magician I can’t read your mind. Overall, while some staff were great, the experience did not match expectations. And with absolutely no spots to relax on the beach our stay was very disappointing
Stayed 7 nights in Dec 2025

6/10 Okay

Troy

Disliked: Amenities
Staff and food
Stayed 5 nights in Dec 2025

4/10 Poor

Muhammad

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The resort grounds and beach are beautiful, and the front-line staff (restaurant, housekeeping) are genuinely friendly and work hard. That’s the only reason this isn’t a 1-star review. On December 17 in Room 1105 the tap water turned brown with a strong sewage smell. Technician confirmed it, General Manager Angel dismissed it as “stagnant pipes” despite multiple use since check-in. Requested a simple move to RIU Palace, CAR or any, after they verified availability, was quoted an extra $180/night exploiting the situation. Declined the upcharge and was moved to Room 1301 as a “temporary” fix. That move never happened. Despite repeated calls to RIU’s main line, emails to complaints department, and long chats with Expedia, no one took responsibility. I spent the remaining four nights brushing teeth and washing my face with bottled water. Room 1301 issues: • Stained bed sheets • Broken/worn drawers and closet doors • Toilet only flushed if you held the button down • Bathroom sink drained very slowly • Water odor alternated between heavy chlorine and raw sewage Staff were polite but clearly afraid to act without endless manager approvals, even delivering a bottle of water took 20 minutes. I kept tipping because the problem is management, not the workers. Deeply disappointed. Serious hygiene and maintenance problems, zero accountability, and a ruined vacation. Will not return.
Stayed 5 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff and stay were fabulous!
Stayed 7 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All was wonderful with the hotel. The staff were great, this is our second stay in 2025!
Stayed 7 nights in Dec 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms!! Awesome staff- and great entertainment
Stayed 5 nights in Dec 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Need to upgrade rooms! Humid with bad odour rooms, came home and can’t wash out the bad smell from clothes, suitcase and even shoes, everything smells bad like mildew. Not enough hooks to hang towels, no toiletries, shampoo and soup cheapest quality. There is good minibar, enough water. Room service is great. Food is ok. Around the pool is anonymous amount of sand, some people even rinse their shoes in the pool. The steps to the beach are covered with thick layer of sand, nobody cleans them. Cocktails were good quality. Overall stuff is very nice and respectful. The beach is amazing, clean, powdery sand, can walk far in the water. Entertainment people were amazing. The RIU hotels need to be updated to stay in good reputation. There is a closet like convenience store with very high prices and low inventory. No not returning nor recommending.
Stayed 8 nights in Dec 2025

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