Skip to main content
Beginning of main content

Recent guest reviews

Was able to eat

It was fine. I was traveling alone and needed a place to shower and sleep, and it accommodated both of those things.

When i arrived for check-in that room was so smelly Green. Front desk got problems got previous customer and waiting line was long at 10pm.

To much noise from the freeway

It was good.

A deluxe non-smoking room gave my wife and i an allergic reavtion to the residual smoke smell. Table surfaces had not been wiped. Floor was dirty. Cigarette burn marks on the tub. Terrible wifi. Night registration was a tight single room with non distanced spacing and a long line. It was in the same small room with the only ice and vending machines along with a filthy microwave supposed to be used for dog food. Terrible condition of drapes and cornice in our deluxe king room. Bed linens were not fresh. Pass this place by with a wide margin. Contractors and trucks with smokers walking the breeze ways. How can it be advertised as smoke free???? Terrible for people in our physical condition.

At first was given a room without microwave. I explained that I'm a healthcare worker in the area from NC to work at a local hospital and have to be able to warm food. I was charged extra money to be moved to a room with microwave. No consideration for a military man as well as a healthcare worker especially in these times but worse is the lack of explaining it nicely. Then new room has exposed wires that I was scared to touch and microwave was not working. Called front desk and was told that I just need to unplug and plug in another outlet. I reluctantly did with the exposed and scary looking wires but still did not work. I called and then a worker came and fixed it but behind the entertainment center looks like it has not been cleaned in ages. Rest of room also was not very clean; especially bathroom tiles and fixtures. AC did not work properly. Terrible place and expensive compared to Quality inn which is excellent and just minutes away.

The property was litter free. The lobby was quaint but freshly decorated. My room was excellent. I enjoyed the remodeled room. The TV was large and picture clear. Thank you for investing in remodeling the property inside. The price was below my expectation for the look of the hotel room I'll make this my place to stay when in town.

This property is filthy ! Don’t go!! It smelled like cigarette smoke and it was dirty. The workers are not nice. Don’t go..

Disgusting stinky dirty and unprofessional. It shouldn't matter what star hotel it is it should be clean, properly prepared and work.

I like the convenience of the location to the hospital where I am visiting my fiancé who is suffering from traumatic brain injury. It was extremely dirty and smelled bad. There were roaches everywhere it was so gross

The breaker went out to our room we sat in the dark for 4 hrs. They moved us to another room and we had no bathroom lights in that room. Eventually they did come on. Orbitz took care of this very satisfactory

The room had to be sprayed for roaches, they were young roaches and after they sprayed we didn't see them again. The grass was really high around the hotel. My little Yorkie picked up Fleas and a skin infection which required a visit to the Vet. We stay at Red Roof Inns all the time and this is the first time we encountered a problem. Also the ice machine was broken in the room 153 corridor. Other than that it was fairly quiet to be right next to I95. The room needed work there was a whole in the tile and odd screws in the walls. We will probably look for another pet friendly hotel if we need to stay in the Richmond area again.

Wow! This place was a great value. As good as a $150/night 2.5-3 star hotel with the exception that the pillows and mattresses are firm. Had two rooms, both rooms were very clean. Only downside is the druggies use this place so escort your loved ones.

Clean, easy arrival, room was as expected and price was competitive with other places around that area.

It was good for the money and needing a last min room

No iron. My room smelled of smoke. It seemed as if someone was smoking in the room and it was tried to get air it out but did not.

Commerce Rd Richmond VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services
  • 24-hour front desk

Located in North Chesterfield, Red Roof Inn Richmond South is a short stroll from James River and within a 10-minute drive of Virginia Commonwealth University. This 108-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include free long-distance calls, free local calls, and free toiletries. Housekeeping is available on request.


Property features

Guests of Red Roof Inn Richmond South enjoy free WiFi in public areas, coffee in a common area, and express check-out. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include free newspapers, a garden, and a vending machine.

Room options

Superior Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn Richmond South

Everyone (21) Couples (4) Business (2) Family (5)
5
Everyone

Was able to eat

By on May 7, 2023

Review comment responded on May 11, 2023

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN RICHMOND SOUTH.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Ken PatelRed Roof ManagementGMrririchmond@lakecrest.com

4
Business Business

It was fine. I was traveling alone and needed a place to shower and sleep, and it accommodated both of those things.

By on Apr 2, 2023

Review comment responded on May 17, 2023

Thank you

1
Family

When i arrived for check-in that room was so smelly Green. Front desk got problems got previous customer and waiting line was long at 10pm.

By on Feb 27, 2023

Review comment responded on Feb 28, 2023

We are sorry you did not enjoy your stay with us

3
Business Business

To much noise from the freeway

By on Mar 3, 2022

Review comment responded on Mar 3, 2022

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN RICHMOND SOUTH. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Ken Patel GM Red Roof Inn - Red Roof Richmond South VA

5
Business Business

It was good.

By on Aug 23, 2021

Review comment responded on Aug 24, 2021

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN RICHMOND SOUTH. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Ken Patel GM Red Roof Inn - Red Roof Richmond South VA

1
Partner Couples

A deluxe non-smoking room gave my wife and i an allergic reavtion to the residual smoke smell. Table surfaces had not been wiped. Floor was dirty. Cigarette burn marks on the tub. Terrible wifi. Night registration was a tight single room with non distanced spacing and a long line. It was in the same small room with the only ice and vending machines along with a filthy microwave supposed to be used for dog food. Terrible condition of drapes and cornice in our deluxe king room. Bed linens were not fresh. Pass this place by with a wide margin. Contractors and trucks with smokers walking the breeze ways. How can it be advertised as smoke free???? Terrible for people in our physical condition.

By on Aug 2, 2021

Review comment responded on Aug 2, 2021

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN RICHMOND SOUTH. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Ken Patel GM Red Roof Inn - Red Roof Richmond South VA

1
Everyone

By on Aug 9, 2020

Review comment responded on Aug 10, 2020

Thank you for taking the time to tell us about your experience at the Red Roof Inn Richmond South. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore, your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Red Roof Inn - Richmond South

1
Business Business

At first was given a room without microwave. I explained that I'm a healthcare worker in the area from NC to work at a local hospital and have to be able to warm food. I was charged extra money to be moved to a room with microwave. No consideration for a military man as well as a healthcare worker especially in these times but worse is the lack of explaining it nicely. Then new room has exposed wires that I was scared to touch and microwave was not working. Called front desk and was told that I just need to unplug and plug in another outlet. I reluctantly did with the exposed and scary looking wires but still did not work. I called and then a worker came and fixed it but behind the entertainment center looks like it has not been cleaned in ages. Rest of room also was not very clean; especially bathroom tiles and fixtures. AC did not work properly. Terrible place and expensive compared to Quality inn which is excellent and just minutes away.

By , from Angier, NC on May 28, 2020

Review comment responded on May 28, 2020

Thank you for taking the time to tell us about your experience at the Red Roof Inn Richmond South. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore, your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Red Roof Inn - Richmond South

3
Everyone

By on May 15, 2020

Review comment responded on May 16, 2020

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Richmond South. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, General Manager Red Roof Inn - Richmond South

5
Everyone

The property was litter free. The lobby was quaint but freshly decorated. My room was excellent. I enjoyed the remodeled room. The TV was large and picture clear. Thank you for investing in remodeling the property inside. The price was below my expectation for the look of the hotel room I'll make this my place to stay when in town.

By on Feb 25, 2020

Review comment responded on Feb 26, 2020

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Richmond South. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Ken Patel General Manager Red Roof Inn - Richmond South

Red Roof Inn Richmond South

4350 Commerce Rd, Richmond, VA 23234
url importing http://www.orbitz.com/Richmond-Hotels-Red-Roof-Inn-Richmond-South.h8725-p2.Hotel-Reviews
There was an error importing /Richmond-Hotels-Red-Roof-Inn-Richmond-South.h8725-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Richmond-Hotels-Red-Roof-Inn-Richmond-South.h8725-p2.Hotel-Reviews

Frequently asked questions