Best Western Premier Richmond City Gateway

Hotel with free breakfast, in the vicinity of The National

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Premium bedding, down comforters, pillowtop beds, in-room safe

Seasonal outdoor pool, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Housekeeping
Laundry

Explore the area

4303 Commerce Road, Richmond, VA, 23234

Virginia Commonwealth University
‪8 min drive‬
Broad Street
‪8 min drive‬
Greater Richmond Convention Center
‪9 min drive‬
Richmond, VA (RIC-Richmond Intl.)
‪14 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Exceptional

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

About the neighborhood

Richmond

Best Western Premier Richmond City Gateway places you within a 10-minute drive of popular sights such as Virginia Commonwealth University and The National. This 167-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

Virginia Commonwealth University - 8 min drive - 6.7 miles
Broad Street - 8 min drive - 5.0 miles
The National - 9 min drive - 6.2 miles
Greater Richmond Convention Center - 9 min drive - 6.7 miles
Maymont Park - 13 min drive - 9.0 miles

Getting around

Richmond Main Street Station - 9 min drive
Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

‪Tacos Mexico - ‬3 min drive
‪McDonald's - ‬3 min walk
‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
‪Wendy's - ‬6 min drive
‪Burger King - ‬4 min drive

About this property

Best Western Premier Richmond City Gateway

Hotel with free breakfast, in the vicinity of The National

At Best Western Premier Richmond City Gateway, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Similar properties

Breakfast included
Free WiFi
Air conditioning
Gym

$94 nightly

Jul 13 - Jul 14

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free uncovered self parking on site
Free uncovered extended parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Victory Bar & Grill

Things to do

Gym
Seasonal outdoor pool

Family friendly

Fenced pool
Grocery/convenience store
In-room microwave
In-room refrigerator
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business center
Computer station
Conference space
Meeting room

Outdoors

Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator
Grab bar in bathtub
Handrails in stairways
Hardwood flooring in room
Lever door handles
Smooth flooring in room
Stair-free path to entrance
Tile flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

4 floors
Ballroom
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

50-inch smart TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:

Swimming pool

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:

Bar/lounge

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

A damage deposit of USD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector and a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool is open from June 20 to August 25.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bells

Holiday Inn Bells Hotel

Holiday Inn Bells Hotel Richmond South Road

Holiday Inn Richmond South City Gateway Hotel

Holiday Inn Richmond South-Bells Road Hotel Richmond

Holiday Inn Richmond South Bells Road Hotel

Holiday Inn Bells Road Hotel

Holiday Inn Bells Road

Holiday Inn Richmond South City Gateway

Premier Richmond City Gateway

Holiday Inn Richmond South City Gateway

Best Western Premier Richmond City Gateway Hotel

Best Western Premier Richmond City Gateway Richmond

Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

What can I see within easy reach of Best Western Premier Richmond City Gateway?

This hotel is located in Richmond, close to Broad Street, Canal Walk, and James River. You'll also find Shockoe Slip and Dorey Park nearby.

Is there parking available at Best Western Premier Richmond City Gateway?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Premier Richmond City Gateway include a casino on the premises?

No, Best Western Premier Richmond City Gateway doesn't have a casino.

Will I find an indoor pool at Best Western Premier Richmond City Gateway?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 20 until August 25.

What do couples enjoy most about Best Western Premier Richmond City Gateway?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a smart TV, and free Internet access.

Are there hot tubs at Best Western Premier Richmond City Gateway?

No, there isn't a spa tub at this hotel.

Does Best Western Premier Richmond City Gateway feature a restaurant that includes a breakfast menu?

Yes, Best Western Premier Richmond City Gateway serves free full breakfasts at Victory Bar & Grill each morning.

Will Best Western Premier Richmond City Gateway allow pets to stay for free?

No, pets aren't allowed at Best Western Premier Richmond City Gateway though service animals are welcome.

Are there connecting rooms at Best Western Premier Richmond City Gateway?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Premier Richmond City Gateway?

The closest major airport to Best Western Premier Richmond City Gateway is Richmond Intl. Airport (RIC), which is 12.1 mi away (16 minutes by car).

Can I book a room with a balcony at Best Western Premier Richmond City Gateway?

No, there aren't any guestrooms with balconies at Best Western Premier Richmond City Gateway.

Best Western Premier Richmond City Gateway Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Jyaire

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

8/10 Good

Louis

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

kentrell

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Brandon

Business traveler

Mar 29, 2025

Stayed 2 nights in Mar 2025

8/10 Good

Mario

Traveled with group

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle grande chambre sans tapis et salle de bain assez grande pour 2

Stayed 1 night in Mar 2025

2/10 Terrible

Daeveene

Traveled with family

Mar 26, 2025

Disliked: Amenities, property conditions & facilities

The hotel restaurant and pool was not operational. It was a big reason why I selected this hotel. I had a one day visit and I needed a swim to help my medical condition and a place to eat without having to drive somewhere. The hotel didn’t achieve my expectations due to lack of convenience.

Stayed 1 night in Mar 2025

4/10 Poor

Jorge

Business traveler, Traveled with partner

Mar 25, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Pro- Location is 15 minutes to downtown, Starbucks and gas station is near. Cons: No one was at the front desk upon arrival at around 12 am. We waited for a long time. Hotel is outdated, mattress are old and in bad condition and the bar was closed. The hallway had a strong smell. There were many young people right by my room door hanging out and I felt unsafe. Contacted front desk but no one responded. Not worth the price!

Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I haven't stayed in a best western in years. This property was clean, the bed and pillows were nice, and the toiletries provided were also nice. Property was clean, close to the interstate, and has a restaurant on property (restaurant was not open during my visit) Staff was attentive and friendly. There was a large soccer tournament so most other hotels were booked. Im glad I chose to give it a chance. I was pleasantly surprised. My only notice was the tub handle was weird but worked, the water pressure good, and the weird faucet did not impact use. It was like the metal used to connect the faucet was too long, nothing major.

2/10 Terrible

Enrique

Mar 23, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

jaylon

Mar 21, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

George

Business traveler

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Beverly

Traveled with family

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The team took care of everything. My tv wouldn't work. The staff moved me to another room within a few moments.

Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Mar 16, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Virginia

Mar 11, 2025

Liked: Staff & service, property conditions & facilities

Very comfortable!

Stayed 1 night in Mar 2025

8/10 Good

Tracy

Traveled with family

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location and reasonably priced. Front desk staff were friendly and helpful.

Stayed 2 nights in Mar 2025

8/10 Good

Terrance

Mar 10, 2025

Liked: Cleanliness

Good

Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with partner

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, the facilities were good. Before check out one of the rooms was having an issue with housekeeping, even though housekeeping was very loud and knocked on the door and announced themselves, but there was some words exchanged by the guests to housekeeping. There was a kid running up and down the hallway for a few minutes on one of the days that we stayed. But aside from all of that overall we had a good day.

Stayed 2 nights in Mar 2025

8/10 Good

Darren, Newton

Mar 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfectly fine. No issues.

Stayed 1 night in Mar 2025

8/10 Good

Judy

Business traveler

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Cliff

Business traveler

Feb 28, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Katie, Thomasville

Feb 25, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Feb 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Faith was very pleasant and accommodating during check in!

Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Feb 17, 2025

Liked: Cleanliness, amenities

Clean

Stayed 2 nights in Feb 2025

8/10 Good

Maureen

Traveled with family

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Abhishek, Olney

Traveled with family and small children

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel! Would come back for sure. Ample parking. Courteous staff who already accommodated my requests of a crib in the room. Mexican food with margaritas on site. What's not to like?!

Stayed 1 night in Feb 2025