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Sentinel

5.0 out of 5.0

Recent guest reviews

I came with my husband and two 5 yo kids. It was so amazing! The service was as top notch as it gets. The staff was friendly and really wanted to help make our stay the best! You can essentially walk to or take the street car anywhere you want to go in the city! Highly recommend!!

Rooms with doors that connect to the next room exist, so if you don't like those (and I don't), make sure you specify in advance. I asked for a switch as soon as I saw, and the front desk could not have been more helpful!! I had a great stay for three nights.

Perfect downtown location walking distance to wonderful shops & restaurants. Great afternoon cocktails at Jackknife or Jake's

I enjoyed my stay at the Sentinel and will stay there again. The hotel is centrally located, the rooms are big and well-appointed, and the staff is friendly and helpful.

I was expecting a 4 stat hotel experience based on the information online. It is not. The lobby was narrow and long, there are chairs but definitely not a comfortable place to wait and sit. Our room was very small, dark and noisy - next to the train track, it was noisy at night when train goes by. The air conditioning was also super loud. we booked hotel through Orbitz, the full amount was paid through website including tax and fees, however when we check out, the front desk said there were extra charges for using coffee, tea or other facilities in the room - aren’t coffee and tea free in most hotels? I did use one tea bag, oh plus shampoo and little soap bar in the bathtub, I guess that was included in that “extra fees”. Speaking of facilities, the stand up vanity Mirror was broken, the facility was cheap and the little metal table in the bathroom had obvious rusty stain on it. The hairdryer was loud but not enough heat. I would say this is a 2.5 Star hotel trying to have a vintage look to it. Overall I wasn’t happy, definitely I won’t come back.

This hotel has everything and more then what I was expecting

This is one of the best hotels I have ever stayed at. The staff was great-helpful and friendly. The room was awesome-well layed out and comfortable. The location was perfect-great access to restaurants and shopping.

The room was not especially great--long and narrow, with a single small window at one end looking out on an airshaft. It was cave-like and a place you would not want to spend much time. That said, the king-size bed was exceptionally comfortable, the room was well decorated and the bathroom was nice. I often feel that when you make a reservation of Orbitz, the hotel gives you the worst room. This was a case in point.

We arrived before the 4:00pm check in. Had to wait at least 2 hours for a room. They said we would get a call, we never did. Had to ask again about a room. We did get an upgrade to a king bed.

We had a really nice stay here. Everyone was very friendly and rooms were quiet and clean. There was just a lack of communication as we checked in. Other than that, wonderful stay.

The hotel itself has retained its elegance, even while keeping a hip feel. The public spaces and rooms were very nice and the Jackknife bar had a great, lively atmosphere. Many hotels feel insulated from the town they are in. The Sentinel is nicely integrated into the cityscape.

The hotel was very nice. It's a bit pricey but very nice. Great staff and service. Great location to downtown Portland. I could walk to everything. Located on rail system from airport. Bar and restaurant on site. Starbucks on site. Portland is a great city and amazing people. You should go!

This is a great hotel in a great location, wonderful glamorous rooms. Good value for money. The staff was excellent, especially the front desk. The hotel bar attached in the lobby is also very charming. Enjoyed every part of the hotel and recommend to anyone staying in Downtown Portland!

This hotel overall was a good value for the cost. The location for my business meetings was close and convenient.

Perfect Portland hotel. An older hotel polished up and fitted out perfectly.

great hotel, clean, great service, good location, great price loved it would definetly book again

The staff were super friendly and helpful, full of information. We got a free upgrade, which was a bonus...wish we could have stayed longer. Great location, near good shopping and good eating. Loved it!

Alright little expensive staff weren't very helpful or helpful

We've lived in the area for 15 years and have stayed at some great hotels in downtown Portland (Heathman, Benson, etc)...I don't know how we've missed this gem! The Governors Hotel (now Sentinel) was top-notch. From the easy, efficient, and quick check-in (our front desk clerk made sure we knew his first name he left the front desk to walk us down to the elevator (FYI another staff was present and ready for the next front desk guest) and he even showed us how to use our key card). Probably the most comfortable hotel bed we've slept on since our stay at the NYC Four Seasons. After dinner we peeked into a private dining room with a wine "cellar" along one long wall. A staff member "caught" us and graciously invited us in (no guests were present...he was setting up the room for another event). He told us a bit about the size of the room and encouraged us to go look at the wines. Again, he could have easily looked the other way, or even just said "hello." But instead took the initiative to pro-actively welcome our goosenecking and encouraging us to come have a look at everything. All while he continued to do his job. He wasn't trying to "sell" us the room...he seemed genuinely proud of the dining room and wanted to show it off. This is not the norm we've experienced in downtown Portland in the past! When we were leaving our room at the end of our stay, someone from housekeeping ran into us when we were waiting for the elevator. She spoke to us and wanted to know if we were checking out (WE didn't engage her, SHE proactively spoke to us). She inquired how we enjoyed our stay. (I don't think she was head of housekeeping or anything like that...I'm pretty sure she is the employee that probably had to make-up our room.) She thanked us and asked if we needed anything or anyone to help us with our bags (just had small over night bag, but was awesome that she offered and seemed genuine--very refreshing!). I assume The Sentinel must take care of their employees based on the way they seem to truly enjoy their jobs! Jake's is a great restaurant to have in your lobby. Had Mac & Cheese for dinner and completely awesome fresh Dungeness Crab Eggs Benedict for breakfast. Top-shelf service and surprisingly reasonable prices. Highly recommend. It was very nice to have a great place to eat right in our hotel (instead of overpriced & pretentious hotel lobby restaurants that are abundant in downtown PDX). We can't wait to go back to The Sentinel. Our new favorite hotel! Thanks for a great weekend getaway!

Everything you'd ever want in a Downtown Portland hotel.

614 SW 11th Avenue Portland OR

Hotel highlights

  • Walking distance to Pioneer Courthouse Square and Providence Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Portland, Sentinel is within a 10-minute walk of popular sights such as Pioneer Courthouse Square and Providence Park. This 5-star hotel has 100 guestrooms and offers free in-room WiFi, a fitness center, and a 24-hour business center. Located in central Portland, the hotel is also near Moda Center and Portland State University.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

The 100 rooms are air-conditioned and have an array of amenities, including iPod docks, minibars, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Renovated in 2014, Sentinel offers a fitness center, free WiFi in public areas, and 9 meeting rooms. Valet parking is available for USD 45.00 per day, and there's also limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and free newspapers.

Room options

Premier Room, 2 Double Beds

Full 2 | Sleeps 4

Premier Room, 1 King Bed

King 1 | Sleeps 2

Executive Room, 1 King Bed

King 1 | Sleeps 2

Executive Room, 1 Queen Bed, Terrace

Queen 1 | Sleeps 2

Guest reviews for Sentinel

Everyone (7) Couples (65) Business (30) Family (12) Friends (10) Other (12)
5

portland rocks!

Everyone

I came with my husband and two 5 yo kids. It was so amazing! The service was as top notch as it gets. The staff was friendly and really wanted to help make our stay the best! You can essentially walk to or take the street car anywhere you want to go in the city! Highly recommend!!

By on Apr 23, 2018

Review comment responded on Apr 28, 2018

Thanks for staying with us. We appreciate your feedback! We hope you come back and stay again soon.

5
Business Travelers

Rooms with doors that connect to the next room exist, so if you don't like those (and I don't), make sure you specify in advance. I asked for a switch as soon as I saw, and the front desk could not have been more helpful!! I had a great stay for three nights.

By , from NYC on Apr 21, 2018

Review comment responded on Apr 28, 2018

Thanks for staying with us. We appreciate your feedback! We hope you come back and stay again soon.

5
Everyone

Perfect downtown location walking distance to wonderful shops & restaurants. Great afternoon cocktails at Jackknife or Jake's

By on Apr 2, 2018

Review comment responded on Apr 28, 2018

Thanks for staying with us. We appreciate your feedback! We hope you come back and stay again soon.

5

well renovated, but with a sense of dignified age.

Everyone

I enjoyed my stay at the Sentinel and will stay there again. The hotel is centrally located, the rooms are big and well-appointed, and the staff is friendly and helpful.

By , from NYC on Mar 20, 2018

Review comment responded on Mar 24, 2018

Thank you for your feedback! We will pass along this information to the team. We hope you come and visit us again very soon.

2

a three star hotel was charged at a 4.5 star price

Everyone

I was expecting a 4 stat hotel experience based on the information online. It is not. The lobby was narrow and long, there are chairs but definitely not a comfortable place to wait and sit. Our room was very small, dark and noisy - next to the train track, it was noisy at night when train goes by. The air conditioning was also super loud. we booked hotel through Orbitz, the full amount was paid through website including tax and fees, however when we check out, the front desk said there were extra charges for using coffee, tea or other facilities in the room - aren’t coffee and tea free in most hotels? I did use one tea bag, oh plus shampoo and little soap bar in the bathtub, I guess that was included in that “extra fees”. Speaking of facilities, the stand up vanity Mirror was broken, the facility was cheap and the little metal table in the bathroom had obvious rusty stain on it. The hairdryer was loud but not enough heat. I would say this is a 2.5 Star hotel trying to have a vintage look to it. Overall I wasn’t happy, definitely I won’t come back.

By , from Seattle on Dec 29, 2017

5

amazing place

Everyone

This hotel has everything and more then what I was expecting

By , from Ontario Ca on Jul 12, 2017

5

best hotel ever

Everyone

This is one of the best hotels I have ever stayed at. The staff was great-helpful and friendly. The room was awesome-well layed out and comfortable. The location was perfect-great access to restaurants and shopping.

By , from O on Jul 1, 2017

4

fairly nice, centrally located hotel

Everyone

The room was not especially great--long and narrow, with a single small window at one end looking out on an airshaft. It was cave-like and a place you would not want to spend much time. That said, the king-size bed was exceptionally comfortable, the room was well decorated and the bathroom was nice. I often feel that when you make a reservation of Orbitz, the hotel gives you the worst room. This was a case in point.

By , from Seattle on Feb 5, 2017

5

nice wedding ceremony

Couples

We arrived before the 4:00pm check in. Had to wait at least 2 hours for a room. They said we would get a call, we never did. Had to ask again about a room. We did get an upgrade to a king bed.

By on Dec 2, 2015

5

really nice

Families

We had a really nice stay here. Everyone was very friendly and rooms were quiet and clean. There was just a lack of communication as we checked in. Other than that, wonderful stay.

By on Oct 19, 2015