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Recent guest reviews

Excellent hotel

The staff and amenities were fantastic. Rooms are clean and spacious as well. I wasn't sure what to expect as it wasn't a chain hotel, but I was pleasantly surprised and will definitely look to book here next time I'm in Portland. Thank you for the wonderful stay!

Always enjoy staying here when in Portland

The bed was very comfortable and the sheets felt amazing! The staff was BEYOND helpful and pleasant. I will definitely be back!

The MSH was conveniently located in the downtown Portland area. Very close to lots of shops and dining, so we never had to venture to far for anything.

It’s our second time here and just like the first time, our stay was great. Friendly staff, clean rooms, the location. Everything was smooth and perfect.

Good location and a very nice hotel.

Great location, friendly and attentive staff. Our first time staying at the Mark Spencer and we can’t wait to stay agin.

Always stay here

Staff was super friendly. Our room was nice, not as sound proof as I’d like but they gave me bday gift of chocolate, cookies, wine and a card!

We miss the breakfast, afternoon tea and wine tasting. Was very disappointed they were eliminated. The room was ok. The carpet had dirty spot and some wear and tear. It's time for some upgrade. I was there for 2 nights and there wasn't any housekeeping to clean the room at all. Don't know if that's has anything to do with the shortage of help. Overall it's a decent place to stay. Convenience location. Restaurants and shoppings all around.

Everyone was very kind. The historical elements of the building added to the appeal. However this is the first hotel I’ve ever been to, that did not provide any coffee or tea in the room. the lotion bottle was smaller than a pinky finger and the shampoo and conditioner bottles were goopy. I understand that Covid makes food amenities less accessible - however, This is the first hotel ever, that didn’t offer ANY at all. To me, the coffee and tea / warm water in the room is an important needed staple and should remain. Otherwise I enjoyed my stay

Front desk guy was so nice, friendly and personable. Another employee was ready to have our car towed as soon as we parked. My husband stayed with the car as I went to check in, he even followed me in to make sure I was checking in. Great way to make you feel like your doing something wrong. Not an awesome start to our anniversary.

Superb old-school Portland hotel.

Rooms are lovely. Basic services are nonexistent. We needed to check in at 130pm as we had a wedding. Explained that we couldn't come back to recheckin..but no possibility of getting a room key at the time. Then we turn up after the reception at 1am in formal attire and the receptionist asks our name and leaves us standing in the street with attitude be cause I rang the bell twice. Seriously horrible service.. not to mention they are not st0cking the coffee pots in the rooms with coffee. And there are literally zero amenities. Not covid.. just bad service.

The lobby carpet needs to be replaced. It is filthy and stained. Having to pay for parking is ridiculous. Having to go down to the basement for ice instead of having an ice machine on every floor is a pain. The staff is outstanding. They do what they can to make your stay as comfortable as possible.

Nice staffs and spacious room

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Master Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Double Queen (with Kitchen)

2 Queen Beds | 1 Double Sofa Bed | Sleeps 4

Executive Double Queen Suite

2 Queen Beds | Sleeps 6

Guest reviews for Mark Spencer Hotel

Everyone (11) Couples (11) Family (12)
5
Family

Excellent hotel

By on Jun 19, 2023

Review comment responded on Jun 21, 2023

Katarina,We're delighted you enjoyed your stay at Mark Spencer Hotel! Thank you for the kind review. Please come see us again soon.Guest Relations Manager

5
Family Family with small children

The staff and amenities were fantastic. Rooms are clean and spacious as well. I wasn't sure what to expect as it wasn't a chain hotel, but I was pleasantly surprised and will definitely look to book here next time I'm in Portland. Thank you for the wonderful stay!

By on Jan 16, 2023

Review comment responded on Jan 17, 2023

Bradley,Thank you for letting us know about your experience. We're thrilled that you had a wonderful time with us, and we look forward to welcoming you back to Mark Spencer Hotel in the future.Guest Relations Manager

5
Everyone

By on Dec 31, 2022

5
Family

Always enjoy staying here when in Portland

By on Nov 8, 2022

Review comment responded on Nov 9, 2022

Elba,Thank you so much for the kind words, and we're thrilled to hear that you enjoyed your time with us at Mark Spencer Hotel overall. Please consider coming back to stay with us again at some point later down the road. Guest Relations Manager

5
Everyone

The bed was very comfortable and the sheets felt amazing! The staff was BEYOND helpful and pleasant. I will definitely be back!

By , from Lake Worth Beach on Oct 15, 2022

Review comment responded on Oct 16, 2022

Mary,Our goal is to impress everyone who stays at Mark Spencer Hotel, so we're happy to hear we succeeded with you! It's great to know that our friendly staff and wonderful beds helped make your visit memorable. We look forward to your next visit.Guest Relations Manager

4
Everyone

By on Sep 27, 2022

5
Partner Couples

The MSH was conveniently located in the downtown Portland area. Very close to lots of shops and dining, so we never had to venture to far for anything.

By on Jun 27, 2022

Review comment responded on Jun 29, 2022

Dear Hakeem, Thank you for your recent stay at Mark Spencer Hotel and your excellent review. We are happy you enjoyed our prime location. Should your travels bring you back to the area, we hope you choose us for your stay again. General Manager

5
Family

It’s our second time here and just like the first time, our stay was great. Friendly staff, clean rooms, the location. Everything was smooth and perfect.

By , from TUKWILA on Jun 24, 2022

Review comment responded on Jun 26, 2022

Ryan, It was a pleasure hosting you at Mark Spencer Hotel! We're glad our attention to cleanliness and service impressed you and that your overall stay was pleasant. The next time you're in town, please come see us again. General Manager

5
Business Business

Good location and a very nice hotel.

By on Mar 12, 2022

Review comment responded on Mar 14, 2022

David, Thank you for choosing our hotel for your recent visit to Portland. We're pleased you enjoyed our excellent accommodations and convenient location. It would be our privilege to host you again at Mark Spencer Hotel. Come back soon! General Manager

5
Partner Couples

Great location, friendly and attentive staff. Our first time staying at the Mark Spencer and we can’t wait to stay agin.

By on Jan 31, 2022

Review comment responded on Feb 1, 2022

Dear Edward, We can't wait to welcome you back again soon. Thank you so much for highlighting our fantastic staff and stellar location. There is so much to do in the Portland area, and we hope you had a blast checking it out. Come back and visit us again anytime at Mark Spencer Hotel.

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