The MSH was conveniently located in the downtown Portland area. Very close to lots of shops and dining, so we never had to venture to far for anything.
It’s our second time here and just like the first time, our stay was great. Friendly staff, clean rooms, the location. Everything was smooth and perfect.
Good location and a very nice hotel.
Great location, friendly and attentive staff. Our first time staying at the Mark Spencer and we can’t wait to stay agin.
Always stay here
Staff was super friendly. Our room was nice, not as sound proof as I’d like but they gave me bday gift of chocolate, cookies, wine and a card!
We miss the breakfast, afternoon tea and wine tasting. Was very disappointed they were eliminated. The room was ok. The carpet had dirty spot and some wear and tear. It's time for some upgrade. I was there for 2 nights and there wasn't any housekeeping to clean the room at all. Don't know if that's has anything to do with the shortage of help. Overall it's a decent place to stay. Convenience location. Restaurants and shoppings all around.
Everyone was very kind. The historical elements of the building added to the appeal. However this is the first hotel I’ve ever been to, that did not provide any coffee or tea in the room. the lotion bottle was smaller than a pinky finger and the shampoo and conditioner bottles were goopy. I understand that Covid makes food amenities less accessible - however, This is the first hotel ever, that didn’t offer ANY at all. To me, the coffee and tea / warm water in the room is an important needed staple and should remain. Otherwise I enjoyed my stay
Front desk guy was so nice, friendly and personable. Another employee was ready to have our car towed as soon as we parked. My husband stayed with the car as I went to check in, he even followed me in to make sure I was checking in. Great way to make you feel like your doing something wrong. Not an awesome start to our anniversary.
Superb old-school Portland hotel.
Rooms are lovely. Basic services are nonexistent. We needed to check in at 130pm as we had a wedding. Explained that we couldn't come back to recheckin..but no possibility of getting a room key at the time. Then we turn up after the reception at 1am in formal attire and the receptionist asks our name and leaves us standing in the street with attitude be cause I rang the bell twice. Seriously horrible service.. not to mention they are not st0cking the coffee pots in the rooms with coffee. And there are literally zero amenities. Not covid.. just bad service.
The lobby carpet needs to be replaced. It is filthy and stained. Having to pay for parking is ridiculous. Having to go down to the basement for ice instead of having an ice machine on every floor is a pain. The staff is outstanding. They do what they can to make your stay as comfortable as possible.
Nice staffs and spacious room
The room was excellent. Not so sure about location. But could just be problem for Portland in general
Great property in a great location
Great place, convenient location, friendly staff, and beautifully decorated and updated rooms.
I had a wonderful time everything was great even though the lady at the counter was kind of rude
Located in Downtown Portland, Mark Spencer Hotel is within a 10-minute walk of popular sights such as Roseland Theater and Providence Park. This 102-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a conference center.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.
Guests of Mark Spencer Hotel enjoy a gym, free WiFi in public areas, and a conference center. Self parking is offered for USD 25.00 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a library, and free newspapers.
The MSH was conveniently located in the downtown Portland area. Very close to lots of shops and dining, so we never had to venture to far for anything.
It’s our second time here and just like the first time, our stay was great. Friendly staff, clean rooms, the location. Everything was smooth and perfect.
Ryan, It was a pleasure hosting you at Mark Spencer Hotel! We're glad our attention to cleanliness and service impressed you and that your overall stay was pleasant. The next time you're in town, please come see us again. General Manager
Good location and a very nice hotel.
David, Thank you for choosing our hotel for your recent visit to Portland. We're pleased you enjoyed our excellent accommodations and convenient location. It would be our privilege to host you again at Mark Spencer Hotel. Come back soon! General Manager
Great location, friendly and attentive staff. Our first time staying at the Mark Spencer and we can’t wait to stay agin.
Dear Edward, We can't wait to welcome you back again soon. Thank you so much for highlighting our fantastic staff and stellar location. There is so much to do in the Portland area, and we hope you had a blast checking it out. Come back and visit us again anytime at Mark Spencer Hotel.
Always stay here
Dear Elba, We love seeing familiar faces at Mark Spencer Hotel! Thanks so much for continually counting on us to meet your needs in cleanliness and comfort. You will always have a room here, and we hope you'll be a guest of ours for many more years to come!
Staff was super friendly. Our room was nice, not as sound proof as I’d like but they gave me bday gift of chocolate, cookies, wine and a card!
Dear Jinny, Happy birthday! We're honored you chose to spend it with us, and we're so pleased our friendly staff was able to help you celebrate. It's unfortunate the room was not as quiet as you'd have liked, and we'll keep your comments in mind. The next time you're celebrating a special occasion, please come see us again at Mark Spencer Hotel.
We miss the breakfast, afternoon tea and wine tasting. Was very disappointed they were eliminated. The room was ok. The carpet had dirty spot and some wear and tear. It's time for some upgrade. I was there for 2 nights and there wasn't any housekeeping to clean the room at all. Don't know if that's has anything to do with the shortage of help. Overall it's a decent place to stay. Convenience location. Restaurants and shoppings all around.
Dear Riley, We are always looking for guest feedback, so we appreciate all of your input regarding your recent stay. While we understand the inconvenience regarding no on-site breakfast buffet and housekeeping, please understand that this is due to the safety of both our guests and staff during this current climate. We currently offer room service for breakfast from local favorite, Cheryl's on 12th Restaurant, and they also allow our guests to charge directly to their room when dining inside the restaurant. We are also currently working on a replacement inhouse breakfast concept that should be open by the end of October, so we hope that you will visit again to experience this great new service!
Everyone was very kind. The historical elements of the building added to the appeal. However this is the first hotel I’ve ever been to, that did not provide any coffee or tea in the room. the lotion bottle was smaller than a pinky finger and the shampoo and conditioner bottles were goopy. I understand that Covid makes food amenities less accessible - however, This is the first hotel ever, that didn’t offer ANY at all. To me, the coffee and tea / warm water in the room is an important needed staple and should remain. Otherwise I enjoyed my stay
Dear Natalie, Thank you for choosing Mark Spencer Hotel! Our team works hard to provide exceptional guest service, and we're delighted you noticed their efforts. We appreciate you sharing your suggestions for in-room amenities, and we will take them into consideration moving forward. It's wonderful you enjoyed our historic building, and we trust you had a great trip to Portland. Come back soon!
Front desk guy was so nice, friendly and personable. Another employee was ready to have our car towed as soon as we parked. My husband stayed with the car as I went to check in, he even followed me in to make sure I was checking in. Great way to make you feel like your doing something wrong. Not an awesome start to our anniversary.
Dear Jamie, Thank you for taking the time to share your recent experience. We're sorry to read that we may have fallen short in kind service in some aspects of your stay, but trust that this didn't detract too much from your overall visit. It was a pleasure to host you, and we hope to welcome you back in the future!
Superb old-school Portland hotel.
Dear Miguel, We know that you have many options when choosing accommodations in the area, so thank you for staying at Mark Spencer Hotel. It was a delight to host you, and we're thrilled to learn you had everything you needed for a fantastic stay. Your comfort is our pleasure, and we look forward to serving you again!
Dear Hakeem, Thank you for your recent stay at Mark Spencer Hotel and your excellent review. We are happy you enjoyed our prime location. Should your travels bring you back to the area, we hope you choose us for your stay again. General Manager