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Maya Suites By LHMG

2.5 star property

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Photo gallery for Maya Suites By LHMG

A narrow pathway flanked by potted plants and a stone wall.
A beachside hotel with multiple sunbeds and umbrellas, a clear view of the ocean, and a sandy beach area.
A garden with various potted plants and a pathway.
Point of interest
A wooden bridge over clear turquoise water with a rocky shore and lush greenery in the background.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 10 entre 14 Bis y 16 Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

Room options

View all photos for Studio

A neatly made bed with a white comforter, a beige and brown patterned throw blanket, and a white towel on the bed.

Studio

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Suite

A hotel room with a bed, a nightstand, a lamp, and a wardrobe.

Two Bedroom Suite

  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for One bedroom Suite

A neatly made bed with white linens, a wooden headboard, and two nightstands with drawers.

One bedroom Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room of the House

A neatly made bed with a headboard, a bedside lamp, and a small window with a view of the outside.

Room of the House

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Maya Suites By LHMG is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 10-room hotel welcomes guests with conveniences like a rooftop terrace, concierge services, and a 24-hour front desk.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Central Square - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Aldea Corazón - ‬2 min walk
  • ‪Aldo's - ‬2 min walk
  • ‪Mandarina's Cafe - ‬2 min walk
  • ‪Po Thai Restaurant - ‬1 min walk

About this property

Maya Suites By LHMG

Maya Suites By LHMG features 2 hot tubs, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. This smoke-free hotel also has a garden.
For entertainment, guests can enjoy TVs. Ceiling fans, safes, and free toiletries are also standard.
2 hot tubs are on site.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Things to do

  • 2 hot tubs

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 3.35 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 2 PM—-9:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Maya Suites LHMG Aparthotel Playa del Carmen
Maya Suites LHMG Aparthotel
Maya Suites LHMG Playa del Carmen
Maya Suites LHMG
Maya Suites By LHMG Hotel
Maya Suites By LHMG Playa del Carmen
Maya Suites By LHMG Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Maya Suites By LHMG?

Maya Suites By LHMG offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do close to Maya Suites By LHMG?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Will I be able to park at Maya Suites By LHMG?

No, there isn't parking at this hotel.

Does Maya Suites By LHMG feature a casino at the property?

No, Maya Suites By LHMG doesn't have a casino.

Is there an indoor pool at Maya Suites By LHMG?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What do couples enjoy most about Maya Suites By LHMG?

Couples staying at this hotel will appreciate amenities like 2 hot tubs and concierge services plus some guestrooms include a kitchenette.

Are there hot tubs at Maya Suites By LHMG?

No, this hotel doesn't have a spa tub.

Does Maya Suites By LHMG have a restaurant that serves breakfast?

No, Maya Suites By LHMG doesn't have a restaurant that serves breakfast.

Does Maya Suites By LHMG allow pets to stay for free?

No, pets aren't allowed at Maya Suites By LHMG though service animals are welcome.

Are there connecting rooms at Maya Suites By LHMG?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Maya Suites By LHMG?

The closest major airport to Maya Suites By LHMG is Cozumel Intl. Airport (CZM), which is 22.2 mi away (257 minutes by car).

Can I book a room with a balcony at Maya Suites By LHMG?

No, there aren't any guestrooms with balconies at Maya Suites By LHMG.

Maya Suites By LHMG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 7 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々が本当に親切だったので、全く不満はありませんが、 ・部屋に冷蔵庫無し ・wifiの電波が拾いにくいし、最初は無料wifiが無いと言われた ・屋上階の部屋だったが、ベランダの窓みたいな入り口で、鍵が毎回かけるのもあけるのも大変 ・セキュリティボックスが1234でしかロックも解除もされない と、色々ミラクルはありました
Stayed 5 nights in Jan 2019
Verified review

8/10 Good

Guadalupe Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ubicado en buena área, habitación pequeña pero cómoda. Seria buena idea que tapen las puertas por completo ya que entra el sol por las mañanas. Tiene cocineta, solo no cuenta con sartenes.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Excelente u ubicacion ausencia total de la recepcionista. No andaba wifi no el cable
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super agusto y muy cerca de todo, excelente precio
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Reyna

Liked: Cleanliness, staff & service

Location, location, location!!

Not bad if set aside the lack of parking. just 30 feet from the action. Great night clubs, restaurants and shopping within walking distance. Beach is just three blocks away.
Stayed 3 nights in Jul 2018
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly service - just missing wifi in room

Hotel was nice. In a great location - very close to CocoBongo just off 10th Ave. Rooms were nice and very spacious, full kitchen. Was offered for a large discount so the value was great. Only downside was that wifi is not offered in the rooms. They do offer wifi in the lobby but the hotel doesnt really have a lobby. Nowhere to sit. Employees are very friendly. Overall would go back.
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service

Great location, decent spot

It was a nice basic amenities hotel.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Está cómodamente ubicado.

Es cómodo , está lindo el de la recepción es muy amable pero , la habitación que me dieron entra demasiado ruido. Por las mañanas las del aseo hacen un escándalo monumental, de Muy mal gusto.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Verified traveler

Stayed 9 nights in Jan 2020
Verified review

8/10 Good

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018