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Surf & Sand Hotel

2.0 out of 5.0
Overview Reviews Amenities & Policies
40 Fort Pickens Road, Pensacola Beach, FL
1-844-663-2269
3.3
out of 5
Average Guest Review
See all 146 reviews
Room cleanliness 3.0
Service & staff 4.0
Room comfort 3.0
Hotel condition 3.0

This hotel is most popular for:

  • Family
  • Everyone
  • Couples

Recent guest reviews

Housekeeping was poor,i had to ask for towels,trash still on floor,didnt replace coffee used.

Good friendly stuff- like and good continental breakfast. No like- the walls is very old and broken. No good bathroom.

the stool was stopped up the whole time i was there. had to use plunger in order to use the bathroom. was not very handy. they had maintenance look at a few times never was fixed.

The room had lack of privacy. The only place to change clothes was in the very tiny bathroom

I liked the amenities like the paddle board and kayaking, plus the close proximity to the gulf as well as the bay side

Great location and amenities. The hotel provided grilled hamburgers and hot dogs for free. They also passed out popsicles. Elizabet was extremely attentive and friendly! The bed was very comfortable. We will definitely stay here again.

I loved that the property was across the street feom pensacola beach.

Great location. Only stayed one night, so was not able to take advantage of the pool which looked great.

The location was good but it was very dirty. The staff was nice but the whole place needs a good cleaning. They were out of towels everyday and most days the room was not cleaned.

Hotel room had mold in shower. Housekeeping left door propped open for hours while we were at beach. Was thankful nothing stolen. Room was half cleaned. When we complained got an apology and that was it.

The property needs to be updated for the price they charge mold in the bathrooms doors are all banged up alarm clocks broken no wires. Staff is very rude does not greet you or give you any ideas on what to do for the first time people. Hotel is not located on the beach it is across the street. Only think I enjoy was the kayaks and surf boards are free with your stay.

It was super cute great price and great for kids very pleased 💕

Upon entering the bathroom at check in, I turned on the light to find a roach running away in the tub. Also, the tub had long black hairs scattered from the front to the back. I went down to the front desk and was told that the room would be cleaned in the morning and that moving to another room would over book the hotel. I was given 20% off of that night but checked out because the room was never cleaned the next day as promised. One bed was made and the other was untouched. We had 4 in the room that used both beds.

The outside amenities are great. Staff was somewhat rude, especially an older gentlemen on staff who scolded us outside with the kayaks assuming we didn’t check them out. Room was a little dirty. Lots of sand on the floor and dirt in bed. Shower wouldn’t drain. The place is in a good area close to the beach which was nice.

Location was close to beach, restaurants and shopping.

Nice location, reasonable price, clean rooms, ample breakfast choices.

Nothing special but comfortable and clean.........

Fort Pickens Road Pensacola Beach FL

Hotel highlights

  • Steps from Pensacola Beach Pier
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Surf & Sand Hotel places you next to Pensacola Beach Pier and a short drive from other popular attractions like Fort Pickens. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All 100 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Renovated in 2017, Surf & Sand Hotel offers an outdoor pool, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Other amenities at this beach hotel include coffee/tea in a common area, a computer station, and express check-in.

Room options

Standard Room, 1 Queen Bed, Accessible (Upper Floor)

Queen 1 | Sleeps 3
$89* Per night/room Oct 23 - Oct 24

Room, 1 King Bed (Upper Floor)

King 1 | Sleeps 3

Standard Room, 1 Queen Bed, Accessible, Ground Floor

Queen 1 | Sleeps 3

Basic Room, 2 Queen Beds, Ground Floor

Queen 2 | Sleeps 4

Room, 1 King Bed, Ground Floor

King 1 | Sleeps 3

Guest reviews for Surf & Sand Hotel

Everyone (45) Couples (34) Business (3) Family (48) Other (6) Friends (9)
3
Families

Housekeeping was poor,i had to ask for towels,trash still on floor,didnt replace coffee used.

By on Oct 15, 2019

Review comment responded on Oct 15, 2019

Hello, thank you for choosing Surf & Sand and for taking the time to leave some valuable feedback. We are sorry about the issues with housekeeping and will be sure to move this along to our team. We sincerely appreciate your patronage and hope you'll consider coming back to visit again soon for a remarkable stay.

3
Business Business Travelers

Good friendly stuff- like and good continental breakfast. No like- the walls is very old and broken. No good bathroom.

By on Sep 27, 2019

Review comment responded on Sep 28, 2019

Hello, thank you very much for choosing Surf & Sand and for taking the time to provide some valuable feedback. We are glad to hear you had some nice interactions with our team as well as a great breakfast. We apologize for the issues with the walls and bathroom and will alert our management immediately. We appreciate your patronage and look forward to welcoming you back again soon.

2
Business Business Travelers

the stool was stopped up the whole time i was there. had to use plunger in order to use the bathroom. was not very handy. they had maintenance look at a few times never was fixed.

By on Sep 4, 2019

Review comment responded on Sep 6, 2019

Hello, thank you very much for choosing Surf & Sand and for taking the time to provide some feedback. We are extremely sorry about the issues with the bathroom and will be sure to alert our maintenance team immediately in an effort to always be improving. We sincerely appreciate your patronage and helpful comments and hope we have the chance to welcome you back for a remarkable stay in paradise.

5
Everyone

By on Aug 10, 2019

Review comment responded on Aug 11, 2019

Hello, thank you for choosing Surf & Sand and for taking the time to leave a nice rating. We are glad to hear your time was incredible and we hope you'll be back to visit again soon.

4
Families Families

The room had lack of privacy. The only place to change clothes was in the very tiny bathroom

By on Jul 24, 2019

Review comment responded on Jul 26, 2019

Hello, thank you for choosing Surf & Sand and for taking the time to leave some great feedback. We are disappointed to hear your stay was not truly tranquil and appreciate the comments on how we can improve. We are grateful for your patronage and hope we can welcome you back soon for an incredible experience.

4
Families Family with small children

I liked the amenities like the paddle board and kayaking, plus the close proximity to the gulf as well as the bay side

By on Jul 23, 2019

Review comment responded on Jul 24, 2019

Hello, thank you for choosing Surf & Sand and for taking the time to leave some feedback. We are delighted you were able to take advantage of our complimentary outdoor activities as well as explore the area to put your toes in the sand. We sincerely appreciate your patronage and look forward to welcoming you back soon.

5
Families

Great location and amenities. The hotel provided grilled hamburgers and hot dogs for free. They also passed out popsicles. Elizabet was extremely attentive and friendly! The bed was very comfortable. We will definitely stay here again.

By on Jul 16, 2019

Review comment responded on Jul 16, 2019

Thank you for choosing Surf & Sand and for taking the time to let us know how we did! We are thrilled to hear our location was perfect and that you had some great interactions with our team. We sincerely appreciate your patronage and loyalty and can't wait to see you back again soon!

3
Families

I loved that the property was across the street feom pensacola beach.

By on Jul 3, 2019

Review comment responded on Jul 7, 2019

Hello, Dee, thank you for the great feedback, but we are disappointed to hear you only had a 3-star time. We sincerely appreciate your patronage and hope one day we can welcome you back for a truly extraordinary experience.

3
Partner Couples

Great location. Only stayed one night, so was not able to take advantage of the pool which looked great.

By on Jul 3, 2019

Review comment responded on Jul 7, 2019

Hello, thank you for choosing Surf & Sand and for sharing your experience. We are truly disappointed that your short visit did not allow you the time to experience our personal paradise. We hope that one day we can welcome you back to show you a great experience.

3
Families

The location was good but it was very dirty. The staff was nice but the whole place needs a good cleaning. They were out of towels everyday and most days the room was not cleaned.

By on Jul 2, 2019

Review comment responded on Jul 2, 2019

Hello, thank you for choosing Surf & Sand and for taking the time to leave us some valuable feedback. We are thrilled to hear our location was perfect and our staff was welcoming. We will be passing along your concerns to our team immediately and apologize for the issues with the general cleanliness of your room as well as lack of towels and would like to wholeheartedly apologize this left a negative impression on your stay. We are sincerely grateful for your patronage and suggestions for maintenance and hope one day we may have the opportunity to welcome you back for a truly extraordinary stay.

Surf & Sand Hotel

40 Fort Pickens Road, Pensacola Beach, FL 32561
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