Black Bear Lodge

This place is a disaster. The beds and pillows were what would would expect at a cheap motel not a high quality resort. The sink repeatedly backed up. We had to ask multiple time for ice to be removed from our entrance. I would never recommend someone stay here.

I have to say that staying at the Black Bear Lodge in Park City has been my worst experience thus far. Air conditioning is not available, and during my Labor Day weekend stay, we had to leave windows open (even at 8,000 ft elevation.) The problem arises from the lack of an overnight staff, as the lobby closes at 5 PM. This lack of supervision resulted quiet hours (which purportedly begin at 10 PM) being violated every single night by inebriated vacationers. Our next-door neighbors would stay up all night and blast their radio in early in morning. I went to discuss our concerns with the staff. The person at the desk indicated that I would receive a call from the person in charge that weekend (manager). I also asked if they could have someone go over to enforce quite hours. I was promptly told to simply "call the cops" on people that were "being loud." Such exhortation for someone vacationing is unacceptable and places the burden on the customers. Of course, I also never received a call from the off-site manager. I was simply ignored. I also asked if I could be moved to another room, where perhaps it would be off the busy walkways at night, but I was told that the lodge was fully booked. Of course, simply going to the parking lot would confirm the fact that this was not true, as I estimated the parking lot of the 50% free. In the last night of our stay, which was Sunday night, we had to endure a fire alarm. After clearing the building, the firefighters indicated that someone was damaged a water sprinkler which a pillow. Again, most likely due to the management's failure to enforce quite hours and lack of on-site staff. After going to bed around midnight, we left early in the morning.

slightly older condo development. Unlike most ski area condos , this one provides no daily maid service and does not have staff on duty around the clock. the physical layout of the building id odd and the tenants must negotiate a maze of indoor and outdoor walkways, stairs and elevators to get to each apartment. Condo is nicely furnished and reasonably convenient to the mountain -- about a two block walk to the Deer Valley lifts. Restaurants in the immediate are limited and its a 15 drive to Park City. We enjoyed the skiing, but I prefer Vail or Snowmass -- both of which are significantly more expensive.

I stayed here for a week with my family. It is walking distance to the lift Sterling Express. Try to store skis and walk up hill with shoes. Not great if you have small children due to carrying equipment for little ones a long way. Use storage lookers for boots. Walk up hill with boots and store, then get skis from from ski storage on site that is free. Close to Stein Erickson lodge and Goldener Hirsch lodge and restaurant. We stayed in unit 251. Wireless according to my son is "really slow Dad." Not sure I care. In condo washer and dryer are perfect. Hot tub on deck is great and used often. Service is remarkably good.

The merits of the Black Bear Lodge's location have been well-documented, so I'll focus on other attributes. It was a true luxury to soak in a personal hot tub after a long day of skiing, every day. My husband and I had loads of space in our sparkling clean one bedroom, two bath unit on the third floor. (308A) The rustic leather furniture was comfortable for lazing around after a day on the mountain. The kitchen was well-stocked with supplies, so breakfast prep was a breeze. Wifi was rocket-fast, and the big screen televisions were a pleasure to use during the Super Bowl (except when our team was losing). The unit could reasonably accommodate a family of four, with the kids sleeping on a blow-up mattress in the living room or large master bedroom. Unfortunately the mattress on the kingsize bed was so soft and saggy that we woke each morning with aching backs. Since units are individually furnished, I don't know how often owners replace mattresses. We stayed during a very quiet February week when few units were occupied. When the large fourth floor unit above us was used, we heard every sound. At 6:15 AM on our last day, I awoke to the sound of water, dripping through the ceiling above the tub in our master bathroom, from an overflowing tub or toilet above. A phone call to the "Front Desk" connected me with a Wyndham operator in Florida, who told me she was unable to do anything about the leak, and that no one was yet working at the Black Bear Lodge front desk. When we checked out later, I alerted the front desk host, who had not been told about the leak. I wondered how a more serious situation would have been handled, given the remote management. I liked most aspects of this lodging, and would recommend it as a good place for families to stay and socialize.

This was our fourth time saying at the Black Bear lodge, and once again the place did not disappoint. The location is perfect for access to the Sterling lift at mid-mountain. There are also plenty of ski rental shops, free storage for skis, poles, boots, and a Deer Valley lift ticket window. The Bear has 24 hour coffee, tea and hot chocolate available, and if you hit it right, warm chocolate chip cookies. The pool and out door Jacuzzi are always heated, while the workout room has just about anything you would want for cardio and weight training. Our unit was a beautiful one bedroom with two full bathrooms. The bedroom is very big and has a king bed, fireplace, master bath with Jacuzzi tub and a walk-in shower. The second bath is almost as large as the master and also has a walk-in shower. The kitchen is a good size and is fully stocked with everything you might need for cooking complete meals. All of the appliances are up to date with all the bells and whistles. The living/dining area is very open and spacious. The fireplace is more than powerful enough to heat the entire area. Worked great in the morning to take the chill off while eating breakfast. Another feature of the unit is the 4 person Jacuzzi spa located on the balcony. The view of the ski slopes on one side and the mountains in the distance is not to be missed. The Black Bear also has a car service that will take you into Park City and the surrounding area, and will pick you up as well. The service at the front desk, as well as the rest of the staff, is first class. If you are thinking about staying at Deer Valley, you have a lot of choices. However, when it’s all said and done, the Black Bear is the best bang for your buck. No question about it!

Black Bear Lodge is located in Silver Lake which is mid-mountain at Deer Valley Resort. It is across the street from the Stein Erickson Lodge and a short walk to the lifts. There is complimentary ski storage slope side so you don't have to schlep your equipment back and forth to the room. We chose BBL because of it's location in Silver Lake near a few restaurants and shops. We chose unit 408B because it was a large top floor unit with an updated kitchen and a beautiful view. All of the units at BBL are different as far as layout, furnishings and upkeep. We rented the unit though Wyndham Vacations which manages a number of units at BBL. The rental process was simple and straight forward. The online photos accurately reflect the unit. It was very clean and had a considerable amount of furniture, kitchenware and linens which made it comfortable for our large party. Be aware of a couple things regarding the loft. First, while the loft sleeps 6, there is no bathroom in the loft. Second, the stairs to the loft are dangerously steep. I insisted that the children/teens in our group descend the stairs backwards to minimize the risk of falling. The unit price included daily maid service which entailed replacement of towels, making of beds and placing of any dishes in the sink into the dishwasher. There was also a mid-week "deep clean" which included changing the linens and running the vacuum. There are televisions in the living room, bedrooms and loft and WIFI access is included. However, neither the cable nor the wifi was working during much of our stay. This was very disappointing because we were there over New Years and had planned on watching the NYE celebrations and the football games in our unit. The lack of wifi made it difficult for my son to submit online homework and my husband to perform work. My understanding is that this was a result of the owner not keeping their equipment current. A special thanks to Jason, the general manager, for all his help trying to solve this, but this avoidable problem definitely affected our stay. Consequently, I have rated the value lower because one would expect to have working cable and WIFI in a place renting at this price point. Although the general manager was very responsive, on the contrary, I found the front desk staff very unhelpful. Most every time we walked by or went to the front desk the person working there was on the phone. One day I became impatient waiting for the front desk employee to complete her personal phone call so I simply wrote out a note in front of her as to what I needed. In spite of the few issues we experienced, I would recommend BBL and specifically this unit.

We rented three units at Black Bear Lodge. Let me start by saying 1) it was our first time to Deer Valley; and 2) the location of Black Bear Lodge is awesome! It's a short walk to the Deer Valley ski rental/chair lifts, private lesson area, etc. Now the BBL units...they were all similar but the quality of care/upgrades/upkeep was definitely different! We will take a closer look at this information in the future. Our Unit #302 had MAJOR heating issues (as in we were sweating to death and not sleeping each night). After 4 service calls and three sleepless nights, the issue was resolved but we were not thrilled with that part! (The Wyndham customer service people were definitely responsive, which was appreciated.) We kept tripping over a large area rug in the living room so we rolled it up and stuck it in one of the bedrooms. The bedrooms have no ceiling lights and the room with four bunkbeds had ONE table lamp. My kids had to use their phone flashlights to find their clothes. There were old, fake greens on the hearth and in the bedrooms. The unit, in general, just needs an investment (and it wouldn't be a lot) to freshen it up. For the $1300 a night that we paid, we can't say that it was ideal. (The hot tub on the balcony was fantastic, however!) My parents were in Unit #230 which was much nicer (upgrades/well maintained). The hot tub is smaller but it was just the two of them so they didn't care. The unit came with a fridge filled with water bottles, a Keurig with coffee pods, puzzles/games...just thoughtful touches that made it nice and added value. Overall, we will look at Black Bear Lodge again but will definitely not return to Unit 302 unless upgrades are made.

Don’t think you will get the unit you reserved. Just because you booked a 3rd floor room with a view doesn’t mean they wont switch you to the first floor with a view of the back of a fire station. They claim this is comparable. Also, good luck getting prior notification. You will show up to find a dear john letter in your welcome pack.