Awesome place
Magnificent staff
staff was incredibly helpful. Great appreciation and thanks to Renee at the front desk who helped sort out our booking issues
Great hotel. Safe. A lot of traffic noise.
Great place to stay. I enjoyed my 2 nights and would stay again
Pre-covid this was probably a great place to stay. We only stayed for one night. The staff were as friendly as could be. But there was no one on the property. I saw maybe 6 people in a whole day. The room smelled like it hadn’t been used in awhile. You know that stale air smell? But as I put the bags down I saw an ant on the bed. I killed it and went about settling in. My daughter went to the patio and said there was a bunch of ants. And yea.. there was a line of 100 ants going right past the patio door. I went out into the hall way and asked the house keeper if she had any spra but she didn’t. Good news there is a CVS right next store. Bad news is they don’t have any spray either… so we had Ants. We clearly saw the hotel was severely understaffed and we didn’t want to be an issue so we just kept the patio door shut and hoped no more ants were getting in. Overall the property is well kept but just under used and under staffed to maintain everything. The details are not even close to being met. But like I said the staff were incredibly nice. However! The Hampton Inn in Juno is a great little hotel! Small enough to maintain for a small staff and a nice property by the beach.
There were ants all over the room
I did not like the roaches and spider webs in my room
The hotel is seconds from I-95, but very dated. The rooms need to be remodeled, our bathroom toilet was leaking and the tub looked very old.
They were welcoming and due to flying I had a migraine and they have me water and free medicine to help
convenience to necessities, stores, restaurants, pharmacies, etc..
Housekeeping needs to do a much better job. Items were dirty or not restocked properly.
The housekeeping was superb. I tipped the housekeeper and she was so appreciative!
I was very disappointed that there was no heat for 2 days. The maintenance crew was very responsive though.
Loved everything about my stay at the Double Tree Hilton in West Palm!
Located within a mile (2 km) of Palm Beach Gardens GreenMarket, Doubletree By Hilton - Palm Beach Gardens is within 2 miles (3 km) of Bashers Indoor RC Raceway. This 279-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect to find free WiFi and 40-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, refrigerators, and coffee makers.
At Doubletree By Hilton - Palm Beach Gardens, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a computer station, and express check-in.
Awesome place
Magnificent staff
Dear Dara, Thank you for choosing to stay with us and for providing our team with an excellent 5 out of 5 rating. Your kind feedback and recognition for our team is very much appreciated. We are grateful for your business and we will be looking forward to serving you well here again in the near future. Sincerely, Roger Brown
staff was incredibly helpful. Great appreciation and thanks to Renee at the front desk who helped sort out our booking issues
Dear Garett, Thank you for taking your time out to review your recent stay with us and for providing our team with an excellent 5 out of 5 rating. Your kind words of recognition for Rene are very much appreciated. We are grateful for your business and will look forward to serving you well again here in the near future. Sincerely, Roger Brown
Great hotel. Safe. A lot of traffic noise.
Dear Nancy, Thank you for taking your time out to review your experience with us and for providing our team with a favorable rating. Our guest's feedback is very important for us and I'm pleased that you found our property to be safe. We are grateful for your business and will be looking forward to serving you even better in the near future. Sincerely, Roger Brown
Great place to stay. I enjoyed my 2 nights and would stay again
Shana, Thank you for taking your time out to review your experience with us and for providing our team an excellent 5 out of 5 rating. Your kind feedback is very much appreciated and we will look forward to serving you well here in the future. Sincerely, Roger Brown
Pre-covid this was probably a great place to stay. We only stayed for one night. The staff were as friendly as could be. But there was no one on the property. I saw maybe 6 people in a whole day. The room smelled like it hadn’t been used in awhile. You know that stale air smell? But as I put the bags down I saw an ant on the bed. I killed it and went about settling in. My daughter went to the patio and said there was a bunch of ants. And yea.. there was a line of 100 ants going right past the patio door. I went out into the hall way and asked the house keeper if she had any spra but she didn’t. Good news there is a CVS right next store. Bad news is they don’t have any spray either… so we had Ants. We clearly saw the hotel was severely understaffed and we didn’t want to be an issue so we just kept the patio door shut and hoped no more ants were getting in. Overall the property is well kept but just under used and under staffed to maintain everything. The details are not even close to being met. But like I said the staff were incredibly nice. However! The Hampton Inn in Juno is a great little hotel! Small enough to maintain for a small staff and a nice property by the beach.
Dear Michael, Thank you for taking your time out to review your experience here. Your kind words for our staff are very much appreciated. I do apologize that your stay was interrupted by pests. Our entire property is treated professionally by a 3rd party pest control company and we will ensure that we review the area in and around the guest room in which you stayed and have it retreated as needed. We are grateful for your business here and will be looking forward to having the opportunity to serve you well here in the future. Sincerely, Roger Brown
There were ants all over the room
Dear Chantel, Dear Almaeva, Thank you for taking your time out to review your recent stay with us. I do apologize if your stay was anything other than exceptional. Our hotel does employ a professional 3rd party pest control company and we will ensure to have them re-treat the areas in and around your guest room. We hope to have you back as our guest again in the near future. Sincerely, Roger Brown
I did not like the roaches and spider webs in my room
I do apologize that your stay was anything other than exceptional. We do employ a 3rd Party Pest Control company that treats our entire property inside and out. We will share your commentary with them as well as our housekeeping team to ensure this issue is properly addressed. Thank you again for your time and feedback. Sincerely, Roger Brown
Dear Yuly, Thank you for choosing to stay with us and for taking your time out to provide our team with an outstanding 5 out of 5 rating. Your kind feedback is very much appreciated and we will be looking forward to serving you well here again in the near future. Sincerely, Roger Brown