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Hilton Anaheim

4.0 out of 5.0

Recent guest reviews

Would never go back. My two year old found a pill on the side of the bed. This is after the maid had cleaned the room. I told the manager and he didn't even have anything to say.

I looked forward to being in my room. I liked the view. Registration was easy and everyone at the hotel was extremely customer service oriented. I felt taken care of. Room service was great. The bellhop was wonderful. Recommend highly.

I had staff repeatedly give me incorrect information about accommodating a pet during an emergency situation, got a charge I was told I wouldn't recieve, got a room with dirty clothes in it with no resolve and it smelled like smoke in a no smoking area. When I filed a complaint with on site manager they gave no help and scolded me for coming to them. When I filed a complaint with the primary line their literall and exact words were "good luck with your complaint". Will NEVER book with a Hilton again.

Hidden fees. Nickel-and-dime-ing. Paying extra for the gym. 4pm check-in time and having to pay an upgrade fee for checking in early. Very disappointed with the experience.

Our hotel was nice , bathrooms need to be updated with tile and such , room door and closet door interfered with each other . But other than that room was great , hotel was nice and big with a lot to offer ! Parking was expensive but the In and out privileges were a plus

Went to stay for Disney and Universal experience. Best part of stay was location and staff

I attended a conference at the Anaheim Marriot but it was actually cheaper to stay at the Hilton which was right across the street. Staff always held open the door as I went in and was very helpful in getting a taxi when I needed it. My room was comfortable, quiet and clean. I did not have a Disneyland or pool view but it was still a nice courtyard view with the palm trees in the distance.

I am a Hilton honors member and this location does not live up to its brand! I stayed here 6 years ago and had the same experience and thought by now they must have renovated. It is so dirty it was unbelievable. The hall ways are stained carpet and scuffed up walls. The room was stained carpet, chairs and everything is out of date. We covered the entire room with sheets as I have 2 small children. The pool needs a complete overhaul as well. I would absolutely not recommend this hotel.

We had a great stay at the Hilton. We pretty much just slept there because we were at Donaey during most of our waking hours. My daughter went in the pool one time. It was really crowded. The food in the restaurant was good.

I reserved a room for two nights at the Anaheim Hilton. There was an explicit guarantee that the room would be available upon checking in. The hotel was overbooked and I was pressured to go to another hotel, albeit they offered to put $100 towards the other hotel fee. I was exhausted and just wanted to go to the room I already paid for so I declined the offer. The person helping me disappeared for about 20 min and came back and said she found a room for me. I got to the room and it had a thick odor of urine. The sliding glass door was shattered. The tub was filled with grime and dirt. The bathroom light fixture was down and laying across the sink. The toilet was not working, had no water in its tank, nor a lid on it. It was full of presumably week old urine which explains why the stench permeated the entire room. I called and complained and again they pressured me to go to another hotel. The staff was rude, and seemingly incompetent. When I told them about the room, they offered to "freshen" up the bathroom. It's as if I did not just tell them there was broken toilet, no lights, and a dirty tub, and shattered window. It was uninhabitable. I said I'm not going to another hotel because I already paid for my room and I was guaranteed it would be here. They said they would move me to another room of a guest who hadn't yet arrived. I can only assume they had to go through the same experience. There was no compensation offered for any of this.

Nice hotel and good walking distance from the Disneyland parks. I'd stay here again instead of paying for their hotels that are on the property.

I had reserved a room with a king bed and they gave me a room with two full beds. I was going to call and get moved but was too tired and just went to bed but they didn't honor my original reservation.

Beautiful place to stay at. The staff was very friendly and helpful.

Upon arrival, the staff was very welcoming and courteous. I had been at the DMV the day before and left my license at home with all the papers I had taken to the DMV office with me. I approached the reception for an early check in and the hotel staff was very kind and the manager approved an alternate form of ID. I was so glad I wasn't going to have to drive back 2 hours to get my ID at home! The room was very nice and had a view. I had stayed at the Hilton there years ago, and I could tell that there was a little more wear and tear, especially in the bathroom. But, overall conditions were very nice. The beds, pillows, and comforters there ALWAYS surpass any other hotel's. After all, we basically only go to the hotel to sleep and freshen up for the next day :) We were celebrating a birthday and forgot a corkscrew for the wine, we called room service and they very kindly brought us one in a very timely manner! There was only one cup for tea/coffee, but two lids. Simple mistake. Check out was very easy! There was a HUGE line of people checking in as it was Memorial Day weekend when we were leaving. There was a very nice young lady at the line helping those who only needed to check out. The only disappointment was that she told us our parking pass was still good until midnight that same day, as we were still basically hotel guests that day, but was we were leaving the lady at the parking structure said we'd have to pay another day. It'd be nice if the parking was included.

Amazing trip. Love this hotel. Will stay there anytime i get a chance

Good stay. Bathroom ceiling had water damage though.

Helpful staff clean and comfy will stay again Starbucks in building

We came here to get away and I'm glad we did. Everyone who works here is so nice and pleasant . Very easy to check in and I love it here

It its a really nice hotel the only problem is that they charge you 16 dollars per night for parking that looks really bad.

Starbucks and Baja Fresh are a plus. Overnight parking fees a minus. Room was clean and service was good with friendly staff. We have stayed here twice and feel that overall it is a good value.

777 W Convention Way Anaheim CA

Hotel highlights

  • Close to Disney California Adventure® Park and Disneyland®
  • Free in-room WiFi
  • Onsite dining
  • Spa

Hilton Anaheim places you within a mile (2 km) of popular attractions like Disney California Adventure® Park and Disneyland®. This 1572-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and an indoor pool. It's also close to Downtown Disney® District and Crystal Cathedral.


Dining

Enjoy dining at Mix, one of 4 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

The 1572 rooms are air-conditioned and have an array of amenities, including MP3 docks, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include free weekday newspapers, phones, and ironing boards.


Property features

Hilton Anaheim features a full-service spa, an indoor pool, and an outdoor pool. Parking is available for USD 16 per night (USD 22 per night for valet parking), and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a children's pool, a health club, and 2 spa tubs.

Room options

Room, 1 King Bed, View

King 1 | Sleeps 3

Room, 1 King Bed (Lanai Deck)

King 1 | Sleeps 3

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Queen Beds, View

Queen 2 | Sleeps 4

Guest reviews for Hilton Anaheim

Everyone (61) Couples (126) Business (42) Family (119) Friends (19) Other (9)
1

my two year old daughter found a pill on the floor

Everyone

Would never go back. My two year old found a pill on the side of the bed. This is after the maid had cleaned the room. I told the manager and he didn't even have anything to say.

By , from CA on Oct 24, 2017

5

a very nice experience!

Everyone

I looked forward to being in my room. I liked the view. Registration was easy and everyone at the hotel was extremely customer service oriented. I felt taken care of. Room service was great. The bellhop was wonderful. Recommend highly.

By , from San Mateo on Oct 16, 2017

1

dirty room, smoke smell, poorly trained staff.

Everyone

I had staff repeatedly give me incorrect information about accommodating a pet during an emergency situation, got a charge I was told I wouldn't recieve, got a room with dirty clothes in it with no resolve and it smelled like smoke in a no smoking area. When I filed a complaint with on site manager they gave no help and scolded me for coming to them. When I filed a complaint with the primary line their literall and exact words were "good luck with your complaint". Will NEVER book with a Hilton again.

By on Oct 15, 2017

2
Everyone

Hidden fees. Nickel-and-dime-ing. Paying extra for the gym. 4pm check-in time and having to pay an upgrade fee for checking in early. Very disappointed with the experience.

By on Oct 9, 2017

4

reasonable price close to disney parks

Everyone

Our hotel was nice , bathrooms need to be updated with tile and such , room door and closet door interfered with each other . But other than that room was great , hotel was nice and big with a lot to offer ! Parking was expensive but the In and out privileges were a plus

By , from stockton CA on Sep 21, 2017

5
Everyone

Went to stay for Disney and Universal experience. Best part of stay was location and staff

By on Sep 15, 2017

5

clean, spacious hotel close to conference center

Everyone

I attended a conference at the Anaheim Marriot but it was actually cheaper to stay at the Hilton which was right across the street. Staff always held open the door as I went in and was very helpful in getting a taxi when I needed it. My room was comfortable, quiet and clean. I did not have a Disneyland or pool view but it was still a nice courtyard view with the palm trees in the distance.

By , from New York, NY on Sep 11, 2017

1

filthy

Everyone

I am a Hilton honors member and this location does not live up to its brand! I stayed here 6 years ago and had the same experience and thought by now they must have renovated. It is so dirty it was unbelievable. The hall ways are stained carpet and scuffed up walls. The room was stained carpet, chairs and everything is out of date. We covered the entire room with sheets as I have 2 small children. The pool needs a complete overhaul as well. I would absolutely not recommend this hotel.

By on Sep 9, 2017

4
Everyone

We had a great stay at the Hilton. We pretty much just slept there because we were at Donaey during most of our waking hours. My daughter went in the pool one time. It was really crowded. The food in the restaurant was good.

By on Aug 17, 2017

1

worst hotel experience ever!

Everyone

I reserved a room for two nights at the Anaheim Hilton. There was an explicit guarantee that the room would be available upon checking in. The hotel was overbooked and I was pressured to go to another hotel, albeit they offered to put $100 towards the other hotel fee. I was exhausted and just wanted to go to the room I already paid for so I declined the offer. The person helping me disappeared for about 20 min and came back and said she found a room for me. I got to the room and it had a thick odor of urine. The sliding glass door was shattered. The tub was filled with grime and dirt. The bathroom light fixture was down and laying across the sink. The toilet was not working, had no water in its tank, nor a lid on it. It was full of presumably week old urine which explains why the stench permeated the entire room. I called and complained and again they pressured me to go to another hotel. The staff was rude, and seemingly incompetent. When I told them about the room, they offered to "freshen" up the bathroom. It's as if I did not just tell them there was broken toilet, no lights, and a dirty tub, and shattered window. It was uninhabitable. I said I'm not going to another hotel because I already paid for my room and I was guaranteed it would be here. They said they would move me to another room of a guest who hadn't yet arrived. I can only assume they had to go through the same experience. There was no compensation offered for any of this.

By on Jul 9, 2017