The property was not unique, It was filthy, We stayed 2 nights and our room was not serviced, nor did we get clean towels. Continental breakfast was very poor, not really continental breakfast
Very friendly, helpful staff. The spacious room was musty due to filthy carpet that had trapped the cigarette smoke from former clients. While the pillows are comfortable, the mattresses are very hard. All three of us woke up both mornings with sore backs. Tub in room had been painted with house paint and the stopper didn't work. The A/C worked great and kept the room very cool. The entire property needs a much-overdue renovation and updating. The advertised "free breakfast" is served boot camp-style and is very basic. I give this property a 3 instead of a 2 because of the attentive staff.
The property is old and needs updating. The bed was comfortable, but the pillows were very hard. Bed linens and towels were stained and dingy. The hotel caters to Vietnamese, so many signs around the hotel were only written in Vietnamese and not English. The breakfast offered was very limited. Bread and bagels need to be covered so the flies stay off of them.
The front desk was always nice and helpfull. The room was ok beds very good clean new sheets and bedspreads very comfortable. The icemaker cost 25c worked first night only but always said it was ready. I always felt safe their. Would stay their again
Easy to find, even with a late night check in, there was plenty of parking still available. Conveniently located near the 5-freeway. Lobby and check in area is bright and clean. Rooms were spacious, larger than expected, but definitely dated in terms of furniture, design, even sink, faucet, bathtub, and shower, all of which showed some pretty severe wear and tear.
Located in Southwest Anaheim, Brookhurst Plaza Inn is 3.1 mi (4.9 km) from Downtown Disney® District and within a 15-minute drive of other popular attractions like Medieval Times. This 90-room hotel welcomes guests with free breakfast and conveniences like a full-service spa and an outdoor pool.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include sitting areas, phones, and desks.
Guests staying at Brookhurst Plaza Inn enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests.
The property was not unique, It was filthy, We stayed 2 nights and our room was not serviced, nor did we get clean towels. Continental breakfast was very poor, not really continental breakfast
Thanks!
Very friendly, helpful staff. The spacious room was musty due to filthy carpet that had trapped the cigarette smoke from former clients. While the pillows are comfortable, the mattresses are very hard. All three of us woke up both mornings with sore backs. Tub in room had been painted with house paint and the stopper didn't work. The A/C worked great and kept the room very cool. The entire property needs a much-overdue renovation and updating. The advertised "free breakfast" is served boot camp-style and is very basic. I give this property a 3 instead of a 2 because of the attentive staff.
We apologize for the problems you experienced, and have taken this criticism to heart. We will be working to improve the property over the course of this year and hopefully you can make it back to see that we have solved these issues!
The property is old and needs updating. The bed was comfortable, but the pillows were very hard. Bed linens and towels were stained and dingy. The hotel caters to Vietnamese, so many signs around the hotel were only written in Vietnamese and not English. The breakfast offered was very limited. Bread and bagels need to be covered so the flies stay off of them.
Caters to Vietnamese?
The front desk was always nice and helpfull. The room was ok beds very good clean new sheets and bedspreads very comfortable. The icemaker cost 25c worked first night only but always said it was ready. I always felt safe their. Would stay their again
Our apologies about the ice machine. It is actually free, but we can and will do a better job of letting our guests know about this. Please also accept our apologies about the malfunctioning ice machine. We will definitely be keeping a close eye on this situation.
Easy to find, even with a late night check in, there was plenty of parking still available. Conveniently located near the 5-freeway. Lobby and check in area is bright and clean. Rooms were spacious, larger than expected, but definitely dated in terms of furniture, design, even sink, faucet, bathtub, and shower, all of which showed some pretty severe wear and tear.
Continental breakfast is continental breakfast...