There was a lack of cleanliness that met the standards that have been recommended based on the COVID-19 environment.
The hotel was fine. Served its purpose and was clean. Front desk staff was nice.
It was the best place we have stayed in months An they had breakfast none of the others we stayed had nothing but coffee
The staff is friendly, however, the hotel is outdated. The furniture in the room is so bulky you can hardly move. Our bed sheets and pillowcases were dirty and the pillows smelled terrible like they hadn’t been changed in years. The entire weekend we were at the hotel, there was only one housekeeper. We also had a non smoking room but the rooms around us were smoking and their smoke filled out rooms.
Blood everywhere in the room. Blood on bed, sheets, pillow, towels, like someone used the room and they didn’t clean it. Staff refused to do anything about it. A/c did not work. Honestly the worst $300 I’ve spent.
It was clean, and all the staff was eficiente and cordial at all times.
Everything was clean and nice. Quiet room and comfortable and spacious.
This was a good enough room for one night. Housekeeping was excellent. The hotel had some very nice decorative touches. We used the fridge, and were glad it wasn't full of overpriced snacks and beverages. The coffee was downstairs and the dispenser always full, which we appreciated. Breakfast was very good. The chairs in the dining area were horribly uncomfortable after 15 minutes, perhaps to discourage people from sitting too long? We were using the hotel as a meeting group for visiting with friends from several states, so more comfortable seating would have been nice.
Air conditioning unit in room was very loud. Nice frig and even had a microwave
I like the staff. so nice and friendly breakfast was okay .
Clean, comfy beds. Older hotel, great price. Breakfast is not the best
Outside location was not especially appealing, but the hotel clerk was exceptional and helpful. We went to our room and it smelled very smoky even though they have a no smoking no vaping agreement. She immediately got us a new room and apologized for the inconvenience. This room was perfect.
The staff were great, very helpful with any request.
Breakfast from 5-11 am. Great beds with comfortable sheets
I didn't like few things: (1.) No forks/spoons in the room, (2.) only one soap in the bathroom, (3.) breakfast didn't have labels - I had to ask if an oatmeal looking soap had meat? I think the staff were great, competent, and responsive.
This is a former Hampton Inn in an industrial area. The breakfast was very good. The pillows were below average. I only stayed here because of it's "reasonable" price for the College World Series.
Located in South Central Omaha, New Victorian Inn & Suites is within a 15-minute drive of popular attractions such as University of Nebraska-Omaha and Lauritzen Gardens. This 129-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 5 AM to 10:00 AM.
New Victorian Inn & Suites's 129 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, free local calls, and ironing boards are other standard amenities.
At New Victorian Inn & Suites, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
There was a lack of cleanliness that met the standards that have been recommended based on the COVID-19 environment.
The hotel was fine. Served its purpose and was clean. Front desk staff was nice.
It was the best place we have stayed in months An they had breakfast none of the others we stayed had nothing but coffee
Harold, Thank you for staying with us at New Victorian Inn & Suites. We are so pleased you enjoyed your stay. We appreciate your business and taking time to provide a review. We look forward to hosting you again in the future!
The staff is friendly, however, the hotel is outdated. The furniture in the room is so bulky you can hardly move. Our bed sheets and pillowcases were dirty and the pillows smelled terrible like they hadn’t been changed in years. The entire weekend we were at the hotel, there was only one housekeeper. We also had a non smoking room but the rooms around us were smoking and their smoke filled out rooms.
Domonique, Thank you for choosing to stay with us. We will be sure to look into your feedback. Our housekeeping staff follows a very thorough inspection process. If you find any concerns, we are here 24/7 to assist and make it right. Our smoking rooms on the 4th floor are the most requested rooms sold but we understand it would not be pleasing to non-smoking guests and could have had rooms available on our other non-smoking floors. We hope to host you again in the future.
Blood everywhere in the room. Blood on bed, sheets, pillow, towels, like someone used the room and they didn’t clean it. Staff refused to do anything about it. A/c did not work. Honestly the worst $300 I’ve spent.
We appreciate your time in writing a review and take your words seriously. Your anonymity does not allow us to assist you with your concerns or address the issues post-stay. We will review all guest feedback from last week and investigate your claims. The New Victorian Inn & Suites of Omaha works with a strict guideline of policy and procedures, which gives us confidence that our travelling guests are greeted with the cleanest rooms and great customer service. A new Best Practices protocol has also been adopted throughout our hotel to ensure your safety, with upgraded cleaning measures. We will continue to be vigilant in our commitment to be the smile and safe stay that our out of town guests deserve.
It was clean, and all the staff was eficiente and cordial at all times.
Thank you for your feedback. We appreciate your business and hope to host you again soon!
Thank you for taking the time to tell us about your experience at the New Victorian Inn of Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Everything was clean and nice. Quiet room and comfortable and spacious.
Thank you so much for taking time out to rate your stay with us at our Omaha, New Victorian Inn location! We greatly appreciate your business! We are pleased to learn that our hotel exceeded your expectations. As a locally owned and operated hotel we strive to offer the most amenities and services at a rate our competitors cannot compete with. We look forward to hosting you again in the future at any of our Nebraska or Iowa locations!
This was a good enough room for one night. Housekeeping was excellent. The hotel had some very nice decorative touches. We used the fridge, and were glad it wasn't full of overpriced snacks and beverages. The coffee was downstairs and the dispenser always full, which we appreciated. Breakfast was very good. The chairs in the dining area were horribly uncomfortable after 15 minutes, perhaps to discourage people from sitting too long? We were using the hotel as a meeting group for visiting with friends from several states, so more comfortable seating would have been nice.
Chaz, thank you for taking the time to review your stay with us at the New Victorian Inn of Omaha. We appreciate your business and look forward to hosting you in the future!
Thank you for taking the time to review your stay with us at the New Victorian Inn of Omaha. We appreciate your business and look forward to hosting you in the future!
Denise, Thank you for choosing New Victorian Inn & Suites. We greatly appreciate your business and for taking time to provide a review. We would look forward to hosting you again!