The property was compromised by the ongoing Covid issues. It felt underused and cared for. The exterior of the building was poorly maintained. Though I requested housekeeping at check in for the next day, there was none provided. We took it in stride because of the pandemic.
The hotel was clean rooms were clean the only bad thing was there wasn’t coffee on a few mornings!
Overall a good hotel and good location. Although I wonder how the staff is trained or if they think before they talk? I had booked a room w/ breakfast and have asked for a to go bag the night prior to checkout, because I have left early. The morning at checkout the staff didn't know about my request. Then he told me that they don't do to go bags because of covid. Other hotels do it because of covid. This is so frustrating. Then he offered me to get something for me for a convenience fee of $5! I've declined this offer, this was 1) not convenient 2) why should I pay for something I have already paid for? Think before speaking!
It was nice that the front desk team recognized with a "congratulations" of our son graduating Army boot camp.
What I appreciated about this property was the staff and cleanliness of the room. Didn't like no complimentary coffee or breakfast.
Convenient location near the airport. Hotel needs to go to a breakfast buffet and ditch the cafe.
Quick check in. Hotel well maintained and rooms in very good and clean condition. Popular restaurant across the street from the hotel.
Hotel lobby staff at reception dressed in slouchy shirt that looked like it had been wadded up for some time. Request for non-feather pillows took two requests. The hotel lobby help appeared to be busy talking and meeting and waiting on guests seemed to be secondary. Service too slow at the breakfast counter. I would prefer hotel with something quick to access for breakfast. Counter person appeared to be unsure about using register.
Overall it was fine but we had issues with the front desk getting our needs attended to. We needed extra towels and it took 3 calls for them to respond. The breakfast that we purchased with our stay was overpriced and took way to long getting to us. It seemed they were under staffed.
We felt cheated and left the next day of a five day reservation stay. The hotel was under construction renovations, the staff that greeted us informed us of our room and that was it. We had to ask after getting to the room about WiFi, Breakfast and near by restaurants to eat. A phone book wasn't even provided. We had to use our Smart Phones. The staff either wasn't sure about WiFi and didn't apologized for not having the breakfast available as advertised. The room had a stale order like wet carpet and smoke. Couldn't sleep at all. We ended up at the Magnuson Hotel just around the corner. After hearing our story they found us accommodations that suited our needs. Never Book Sight Unseen Again...
Not very friendly receptionist at counter.
Wanted a quick place to spend the night, on business, traveling. IT was ok, not great and not horrible. Service was good, hotel was over all clean, but my room smelt stale. It smelt like it had been smoked in over years of time. Even though it was all non smoking, including the balconies, the room had a used to be smoking smell. Room next door was rather loud, walls are thin. Room was over the pool, pool was loud. Walls were THIN. For 100 dollars, I suppose it was ok. Ill pay more and stay somewhere else next time.
We loved that your location was close enough to all we wanted to do but surprisingly quiet for being centrally located. The rooms were roomy,clean and tastefully decorated. Breakfast was great! Fitness room perfect/well done. Thank you for making our stay in OKC Fun- Comfortable- and Relaxing!
i booked it through orbit with a round trip flight and hotel, but i had to check out 8 hours before my flight. that was the only downfall
We were only in OKC for short trip and booked VERY last minute online and had a late check in. That did cause a little hold up in getting checked in but really smooth and simple once discovering that. Front desk was great. They let us know what were good places to eat near by even at 10 pm. Even called when our pizza was delivered. Front desk was kind and made sure we knew who was next on shift by name if we needed anything. Room was terrific and clean and warm (nice thermostat) and didn't smell like other hotel rooms! Didn't have a fridge in the room was the only thing that we wished we had known. Near Freeway but didn't even hear it! So Convenient!
Located in Central Oklahoma City within a short walk of Celebration Station, Courtyard by Marriott Oklahoma City Airport is within 2 miles (3 km) of White Water Bay. This 3-star hotel has 149 guestrooms and offers conveniences like a coffee shop/café, free in-room WiFi, and free self parking.
For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. You can sip a beverage at the coffee shop/café.
All 149 soundproofed accommodations feature sitting areas. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free weekday newspapers are also standard. Housekeeping is available on request.
At Courtyard by Marriott Oklahoma City Airport, guests have access to a fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a seasonal outdoor pool, express check-out, and free newspapers.
The property was compromised by the ongoing Covid issues. It felt underused and cared for. The exterior of the building was poorly maintained. Though I requested housekeeping at check in for the next day, there was none provided. We took it in stride because of the pandemic.
The hotel was clean rooms were clean the only bad thing was there wasn’t coffee on a few mornings!
Thank you for taking the time to review your most recent stay with us. We really appreciate your feedbakc.
Overall a good hotel and good location. Although I wonder how the staff is trained or if they think before they talk? I had booked a room w/ breakfast and have asked for a to go bag the night prior to checkout, because I have left early. The morning at checkout the staff didn't know about my request. Then he told me that they don't do to go bags because of covid. Other hotels do it because of covid. This is so frustrating. Then he offered me to get something for me for a convenience fee of $5! I've declined this offer, this was 1) not convenient 2) why should I pay for something I have already paid for? Think before speaking!
I apologize for the inconvenience, however all F&B services have been suspended. We are currently offering only prepackaged food through our market as per marriott's global guide lines during covid. All rates through all booking sites and agencies have been adjusted to reflect our change in services and all rates which previously included breakfast have been disabled. We are very sorry that we were unable to meet your expectations, we hope that once we have all moved past this great and tragic event we will be able to once again return to the high standard we hold for the Courtyard brand. Thank you so much for your time in sharing your experience with us,
Thank you so much for taking the time to give us a review. It's so nice to know you enjoyed your stay here with us at the Courtyard by Marriott OKC Airport. Let me know if you need anything the next time you come back to Oklahoma City.
It was nice that the front desk team recognized with a "congratulations" of our son graduating Army boot camp.
So wonderful to hear! Thank you so much for being our guest, and for the feedback!
Thank you so much for being our guest, and providing us with feedback!
What I appreciated about this property was the staff and cleanliness of the room. Didn't like no complimentary coffee or breakfast.
Thank you so much for staying with us!
Thank you so much for being our guest, and providing us with feedback!
Thank you so much for the feedback! It is great to hear that you had an enjoyable stay with us!
Convenient location near the airport. Hotel needs to go to a breakfast buffet and ditch the cafe.
Dear Patrick, Thank you for your wonderful review. We appreciate you staying with us and look forward to hosting you in the future. At Your Service.
We do appreciate you taking the time to provide us your feedback. If you are in the OKC Airport area in the near future please come see us again. Thank you..