Next to a clubs
Facility is clean and provides the bare minimum. Staff is not very customer focused but good for a short stay close to Bricktown.
Nice place seemed clean and well located. Staff friendly and helpful.
The only saving grace for the place was the WXYZ bar. The bar staff was very nice and the quesadilla was delicious. The hotel staff looked like meth heads. The room was very small and terrible view for the price. The 6 breakfast options that you have to pay extra for...not impressive. Save yourself $50-100 and go to the Renaissance or something that offers more breakfast options, a bath tub, and room service. WILL NOT stay again.
Nice front desk and clean room! Bar was nice and friendly!
The hotel was very nice and clean. The only think I wished they had was a restaurant instead of just bar food.
The only thing I did not care for was the annunciation system in the elevators--it had a really high, load pinging sound that I found rather annoying. Also, the elevators didn't work a couple of days very well--maybe someone at one of the events damaged them--rooms were very spacious and well done.
Perfect spot! Clean, Great staff! I asked for late check out and with no problem the staff helped me.
Check in staff was short, distracted, spoke over me and almost rude. Carpey in my room and the hallways were stained, smelly and filthy.
It was my wedding day. During the celebration I received a call at 8pm from Orbitz. Being the middle of my wedding so I can't pick up the phone, but apparently they were trying to call me at 8pm the night of the reservation to tell me that they can no longer accommodate the reservation I made 3 months earlier. When we got to the hotel we were greeted by a man at the front desk. He was tall, African American, and working between 10 and 11pm on Saturday June 2nd. When we tried to check in he told us that the hotel is overbooked and we would have to find another hotel. We told him that we made the reservation 3 months ago and asked him to find an available room, but he said there was nothing he could do. He was extremely rude and unapologetic about it. He had no concern about satisfying customers at all. He just gave us the number for Orbitz so that we could book another hotel. We walked out and as we got to the car a different hotel employee (short, curvy, white woman) approached us and gave us a room key and said she found a room for us and it's all taken care of. So we parked and went to the room. This woman was EXTREMELY more helpful than the man at the desk. Once we got to the room, it was decent, but the customer service experience both with Orbitz and with the man at the front desk had completely ruined our wedding night. I will NOT be recommending this hotel to anyone. Also, our repeated calls to the manager have not been answered or returned.
We had a wonderful experience! Beautiful hotel. Inviting staff! Close to many restaurants and nightlife.
I stayed here with my wife for the OU Fall convocation. Hotel is clean, up beat, and in a great location. We were in walking distance to numerous restaurants, bars, ect. Parking is easy with the attached garage and no need for valet as you just swipe your room key to get in and out and only pay upon checkout.
We had destinations in Bricktown that were within a 10 minute walk. The room was lovely and the decor of the hotel was "cool". Staff was helpful and friendly on every interaction. The massage area was not open during our visit.
Everything was great, from check in to check out, except for the smell in our room. It smelled like stinky feet, and it never went away during our stay. I didn't say anything or request another room, but wish I would have as I was sitting there at night with that smell.
Aloft Oklahoma City Downtown - Bricktown places you in Downtown Oklahoma City, within a leisurely stroll of popular sights such as Chesapeake Energy Arena and Oklahoma City National Memorial and Museum. This 134-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.
This hotel serves as home to a cocktail bar, along with a restaurant that specializes in American cuisine. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 134 air-conditioned rooms feature refrigerators, coffee makers, and free local calls. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Safes, ironing boards, and desks are other standard amenities.
Guests of Aloft Oklahoma City Downtown - Bricktown enjoy a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 17.00 per day. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a microwave in a common area.
Next to a clubs
Facility is clean and provides the bare minimum. Staff is not very customer focused but good for a short stay close to Bricktown.
Nice place seemed clean and well located. Staff friendly and helpful.
The only saving grace for the place was the WXYZ bar. The bar staff was very nice and the quesadilla was delicious. The hotel staff looked like meth heads. The room was very small and terrible view for the price. The 6 breakfast options that you have to pay extra for...not impressive. Save yourself $50-100 and go to the Renaissance or something that offers more breakfast options, a bath tub, and room service. WILL NOT stay again.
Nice front desk and clean room! Bar was nice and friendly!
The hotel was very nice and clean. The only think I wished they had was a restaurant instead of just bar food.
