Everyone with nice and helpful. When the bad weather hit, they made sure everyone was in a safe place.
The only negative thing about this place is that the parking garage was a little far. Really inconvenience for bad weather
Im surprised for the price we paid for the room they don’t have more updated plug ins for chargers and the bath tub was dirty however the customer service was great the employees were engaging and friendly i absolutely loved them all they were more than happy to help in any way.
The property looked really nice when entering, check in was easy, we got to our room and there was huge red stains on the carpet by the bed, took pics and showed it to the front desk, she was very courteous and moved us to a nicer and bigger room, the new room was excellent
Nice quiet motel in downtown. Room was nice and clean. Swimming pool and hot tub were shut down due to cleaning and I can’t recommend the valet service. Very unorganized and poorly planned. Very disappointed.
Noises throughout the night inside the building. Water in pipes, other building noise. Did not have bed linens/pillows for my kids pull out in the room. The room had a bad odor like it had been smoked in, but the attendant did not offer to help when I called down to explain the smell. Not at all indicative of what a 4star hotel should be.
Customer service was amazing, beautiful hotel and the service was great!
Good place to stay with the family and nice and clean
Filthy absolutely filthy disgusting. Hairs and blood in the shower, stick pins on the bathroom floor, black curly hair in the sheets, only one cup with the ice bucket, not enough staff to answer phones. AC didnt work in our room. So angry. So frustrated.
Great location. Great service in all Areas. Only negative is that they have no parking except valet service. Which cost $27 per day.
it was a great hotel with a amazing breakfast buffett!
Located in Downtown Oklahoma City, Wyndham Grand Oklahoma City Downtown is within a 10-minute walk of popular sights such as Paycom Center and Oklahoma State Fair Arena (The Big House). This 311-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.
In addition to a restaurant onsite, there is also a brewpub where you can enjoy a drink. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.
All 311 rooms provide iPod docks, sofa beds, and coffee makers. Guests can expect WiFi, wired Internet, and Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free newspapers, safes, and phones are also available.
At Wyndham Grand Oklahoma City Downtown, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is offered for USD 32 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Everyone with nice and helpful. When the bad weather hit, they made sure everyone was in a safe place.
The only negative thing about this place is that the parking garage was a little far. Really inconvenience for bad weather
Im surprised for the price we paid for the room they don’t have more updated plug ins for chargers and the bath tub was dirty however the customer service was great the employees were engaging and friendly i absolutely loved them all they were more than happy to help in any way.
The property looked really nice when entering, check in was easy, we got to our room and there was huge red stains on the carpet by the bed, took pics and showed it to the front desk, she was very courteous and moved us to a nicer and bigger room, the new room was excellent
Dear Anonymous, I'm very sorry for your poor arrival, but I'm glad that our team was responsive. It's great to hear that you enjoyed the rest of your visit. It was our pleasure hosting you and we hope to see you again. Best, Rex Amsler General Manager
Nice quiet motel in downtown. Room was nice and clean. Swimming pool and hot tub were shut down due to cleaning and I can’t recommend the valet service. Very unorganized and poorly planned. Very disappointed.
Dear Anonymous, Thank you for noting our nice hotel, but I'm very sorry for your poor experience with our valet. Additionally, I regret that we disappointed you with the closing of our pool. We value your feedback and do use it to foster improvements. For this reason, we hope to host you again. Sincerely, Rex Amsler General Manager
Noises throughout the night inside the building. Water in pipes, other building noise. Did not have bed linens/pillows for my kids pull out in the room. The room had a bad odor like it had been smoked in, but the attendant did not offer to help when I called down to explain the smell. Not at all indicative of what a 4star hotel should be.
Dear Anonymous, I’m sorry to hear that noise pollution interrupted the comfort of your stay and regret our lapse with the linens. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor and improve the guest experience. Thank you for taking the time to share your review. Sincerely, Rex Amsler General Manager
Dear Anonymous, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, Rex Amsler General Manager
Dear Anonymous, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Rex Amsler General Manager
Customer service was amazing, beautiful hotel and the service was great!
Dear Anonymous, I apologize that the quality of your room was not met with our excellence in service. Providing fresh and comfortable accommodations is our top priority and I regret that we let you down in this area. We value you as our guest and hope to have you stay with us again for a better experience. Thanks again for writing a review. Sincerely, Rex Amsler General Manager