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Virgin Hotels New York City

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Virgin Hotels New York City

Suite, Multiple Beds (Richard's Flat King Suite) | Minibar, in-room safe, desk, laptop workspace
Creator video
Penthouse, Multiple Beds (Penthouse King Suite) | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Penthouse, Multiple Beds (Penthouse King Suite) | Living area | 55-inch Smart TV with digital channels, TV, Netflix

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

View in a map
1227 Broadway, New York, NY, 10001
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.8 out of 10
Exceptional
(18 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

9.0 out of 10
Wonderful
(26 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)
  • 555 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

  • 480 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)
  • 477 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

8.8 out of 10
Excellent
(45 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

Suite, Multiple Beds (Richard's Flat King Suite) | Minibar, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Richard's Flat King Suite)

  • 2799 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

10.0 out of 10
Exceptional
(1 review)
  • 393 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

10.0 out of 10
Exceptional
(1 review)
  • 580 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite) | Minibar, in-room safe, desk, laptop workspace

Penthouse, Multiple Beds (Penthouse King Suite)

  • 1678 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

9.4 out of 10
Exceptional
(8 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(188 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

  • 630 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Sky Chamber King Empire View)

City view

Room, 1 King Bed (Sky Chamber King Empire View)

9.0 out of 10
Wonderful
(68 reviews)
  • 283 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

8.6 out of 10
Excellent
(25 reviews)
  • 335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)
  • 393 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Located in Manhattan, Virgin Hotels New York City is within a 10-minute walk of popular sights such as Empire State Building and Madison Square Garden. This 5-star hotel welcomes guests with 463 rooms and conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • 5th Avenue - 3 min walk - 0.2 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles
  • Broadway - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬1 min walk
  • ‪Paper Coffee - ‬2 min walk
  • ‪Dunkin' - ‬1 min walk

About this property

Virgin Hotels New York City

Luxury hotel with 2 restaurants and a full-service spa
Guests staying at Virgin Hotels New York City enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 75 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a business center, a seasonal outdoor pool, and a banquet hall.
55-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Sitting areas, minibars, and espresso makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elcielo
  • Everdene
  • The Riff Raff Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business center
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 109 per accommodation, per stay
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Covered valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

Is free cancellation available at Virgin Hotels New York City?

Virgin Hotels New York City provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Virgin Hotels New York City?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on Nov 30, 2025 start from $225.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Virgin Hotels New York City?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Madison Square Garden and Macy's. You'll also find Broadway and Bryant Park less than a mile away.

Is parking available on site at Virgin Hotels New York City?

Yes, secured valet parking is offered for USD 75 per day. Accessible parking is also available for guests.

Is there a spa available at Virgin Hotels New York City?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Virgin Hotels New York City include a casino?

No, Virgin Hotels New York City doesn't have a casino.

Is there an indoor pool at Virgin Hotels New York City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Virgin Hotels New York City a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 3 bars, 2 restaurants, and a full-service spa.

Does Virgin Hotels New York City have a hot tub?

No, but this hotel does have a steam room.

Does Virgin Hotels New York City have a restaurant that serves breakfast?

Yes, Virgin Hotels New York City has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Virgin Hotels New York City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Virgin Hotels New York City for a fee of USD 109 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Virgin Hotels New York City?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Virgin Hotels New York City?

The closest major airport to Virgin Hotels New York City is LaGuardia Airport (LGA), which is 9.1 mi away (31 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.3 mi away (18-minute drive).

Can I book a room with a balcony at Virgin Hotels New York City?

Yes, some guestrooms at Virgin Hotels New York City offer a balcony and may feature city views.

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2083 out of 3121 reviews
Rating 8 - Good. 513 out of 3121 reviews
Rating 6 - Okay. 251 out of 3121 reviews
Rating 4 - Poor. 151 out of 3121 reviews
Rating 2 - Terrible. 123 out of 3121 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trisha

Stayed 1 night in Sep 2025

10/10 Excellent

Miron

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Aliya

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The socket for the hairdryer wasn’t working. I have noticed that too late and had to sleep with wet hair, very uncomfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Edward

Stayed 1 night in Aug 2025

10/10 Excellent

Manpreet

Stayed 2 nights in Aug 2025

10/10 Excellent

adam

Stayed 2 nights in Jul 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent, service excellent, amenities excellent, rooms excellent. The only thing i would change is the room's light switches are complex, took me two days to understand what does what. I still give 5 of 5
Stayed 4 nights in Aug 2025

2/10 Terrible

Marlin

Disliked: Staff & service, property conditions & facilities
The smoke/fire alarm went off multiple times between 6 am and 10:30 am (5 times+). Each time, a long-winded announcement followed where they said they were investigating. Followed by another announcement that it was a false alarm. I booked the hotel to rest after a night out in the city. However, it would have been easier to rest on a bench in Moynihan Station. I will not be staying here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Tommy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great experience. First time to property. Was apprehensive about ‘chamber’ (enter into dressing/bathroom area from public hallway) but layout was inspired. Provided more room to get ready and placed me in immediate vicinity of my suitcase/stuff. Only thing I wish was that the toilette area and shower area would have been reversed so the toilet would not be right beside the bed. Location is great, too.
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Pool club amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel team is spectacular!
Stayed 7 nights in Aug 2025

2/10 Terrible

Hesham

Stayed 7 nights in Aug 2025

2/10 Terrible

Jean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel very nice and all very modern and clean, but first just the vale parking is $90 dollars and you only have access for the rooftop pool from 8am to 11am after that you have to pay $40 to $150 dollars per person I think thats very ridiculous and you find out about that when you already at the hotel also you already paying between $380 to $750 per night. I believe after you paying all that money the guess should have exclusive access for the pool. Virgin management need to do better or at least mention it before people book a room Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Logan

Stayed 4 nights in Aug 2025

8/10 Good

Titi

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Lindiwe

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Details

Great hotel but for a 5 star it needs a little more attention to detail. Toilet paper holder was broken. The shades were difficult and there were some stains on the bench next to the bed.
Stayed 1 night in Aug 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location allowed us to walk nearly everywhere we wanted. From Times Square to the Edge. Felt safe walking!
Stayed 1 night in Jul 2025

6/10 Okay

Edwin, New York

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Sameet

Stayed 2 nights in Aug 2025

10/10 Excellent

Ubaldo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel A

Stayed 2 nights in Aug 2025

10/10 Excellent

Katheryn

Stayed 1 night in Aug 2025

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Gym was tight. Checkin was slow (issues processing Expedia reservations?)
Stayed 2 nights in Aug 2025

8/10 Good

Christina

Liked: Cleanliness
Stayed 4 nights in Aug 2025