GEM Hotel - Chelsea

2.5 star property
Hotel with a restaurant, a short walk to Madison Square Garden

Choose dates to view prices

Photo gallery for GEM Hotel - Chelsea

Exterior
Property entrance
Lobby sitting area
Bar (on property)
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
300 W 22nd Street, New York, NY, 10011
  • Madison Square Garden
    ‪11 min walk‬
  • Empire State Building
    ‪18 min walk‬
  • Times Square
    ‪3 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

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Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

Business Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, GEM Hotel - Chelsea is within a 10-minute walk of popular sights such as Madison Square Garden and The High Line Park. This 81-room hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Madison Square Garden - 11 min walk - 0.6 miles
  • Empire State Building - 18 min walk - 1.0 mile
  • Times Square - 3 min drive - 1.1 miles
  • Broadway - 3 min drive - 1.1 miles
  • Grand Central Terminal - 3 min drive - 1.4 miles

Getting around

  • 23 St. Station (8th Av.) - 1 min walk
  • New York 23rd St. Station - 8 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Dallas BBQ Chelsea - ‬1 min walk
  • ‪Lions & Tigers & Squares - ‬1 min walk
  • ‪Brooklyn Bagel & Coffee Company - ‬3 min walk
  • ‪Café Chelsea - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

GEM Hotel - Chelsea

Hotel with a restaurant, a short walk to Madison Square Garden
Guests of GEM Hotel - Chelsea enjoy a gym, free WiFi in public areas, and coffee in a common area. Onsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. This hotel also has laundry facilities.
Guests can expect free WiFi and TVs. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 99 per pet, per stay
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 14 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 99 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Property is also known as

Chelsea GEM
Chelsea GEM Hotel
GEM Chelsea
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Hotel GEM Hotel - Chelsea New York
New York GEM Hotel - Chelsea Hotel
Hotel GEM Hotel - Chelsea
GEM Hotel - Chelsea New York
GEM Hotel Chelsea an Ascend Hotel Collection Member
GEM
GEM Hotel - Chelsea Hotel
GEM Hotel - Chelsea New York
GEM Hotel - Chelsea Hotel New York

Frequently asked questions

Are free cancellation options available at GEM Hotel - Chelsea?

GEM Hotel - Chelsea provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do around GEM Hotel - Chelsea?

This hotel is situated in Manhattan within a 10-minute walk of Madison Square Garden and The High Line Park. You'll also find 5th Avenue and Macy's less than a mile away.

Will I be able to park at GEM Hotel - Chelsea?

Yes, self parking is available for a surcharge.

Does GEM Hotel - Chelsea have a casino?

No, GEM Hotel - Chelsea doesn't have a casino.

Is there an indoor pool at GEM Hotel - Chelsea?

No, there is no indoor pool at this hotel.

Is GEM Hotel - Chelsea a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and concierge services plus some guestrooms include city views.

Does GEM Hotel - Chelsea have a hot tub?

No, this hotel doesn't have a spa tub.

Does GEM Hotel - Chelsea feature a restaurant that includes a breakfast menu?

No, GEM Hotel - Chelsea doesn't have a restaurant that serves breakfast.

Will GEM Hotel - Chelsea allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at GEM Hotel - Chelsea for a fee of USD 99 per pet, per stay.

Does GEM Hotel - Chelsea have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from GEM Hotel - Chelsea?

The closest major airport to GEM Hotel - Chelsea is LaGuardia Airport (LGA), which is 9.8 mi away (37 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (19-minute drive).

Are there rooms with balconies at GEM Hotel - Chelsea?

No, you won't find guestrooms with balconies at GEM Hotel - Chelsea.

GEM Hotel - Chelsea Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 281 out of 1000 reviews
Rating 8 - Good. 456 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

2/10 Terrible

Surasit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2021

2/10 Terrible

Diamond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I got to the hotel on time for check in it was being renovated over so I didn’t get to go in this hotel so basically I completely got my money taken from you guys.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2021

2/10 Terrible

Shak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is not even active

Do not book
Stayed 1 night in Feb 2021

2/10 Terrible

Victoria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idk about this place

I couldn’t get in touch with the hotel because the number was not working. So I ended up not trusting the fact that they were even open
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very personable, friendly, and helpful, they really made the stay wonderful. Rooms were small, but clean and perfect for a stay in the city. We would stay there again.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
The location of the Gem is great. The Forager store/restaurant right next door is handy although expensive. The room I had was clean and very small. I love the openable windows so I could get some fresh air. There was construction and noise and the roof was closed at the time of my visit and I was unaware prior to my arrival of these conditions.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

10/10 Excellent

Traveler

Liked: Staff & service, amenities, property conditions & facilities
Good Chelsea location, cozy room, clean, great service.
Stayed 1 night in Mar 2020

8/10 Good

Visitor, Uk

Liked: Staff & service
It is a very functional hotel and well situated. The rooms are tight for space and corridors very dark but it is clean and the shower is excellent. Staff are friendly and helpful.
Stayed 5 nights in Mar 2020

8/10 Good

TM, Easton , MD

Traveled with partner
Liked: Cleanliness, staff & service
During my visit the roof top area was closed, and they had recently stopped providing free breakfast. We stayed Friday & Saturday night. Saturday morning is trash day on the block and it is a very loud process. The location is great, with easy access to PATH train and subway, but the "special view" just means more noise and less sleep
Stayed 2 nights in Mar 2020

8/10 Good

Jacques

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2020

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, would come again

Comfortable bed and room overall. Great helpful staff. Wonderful location, felt safe. Quiet at night for great sleep.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Chris, London

Liked: Cleanliness, staff & service
Decent no frills hotel in excellent location. Stayed in room 218 - close to a busy junction so you can feel & hear NYC life right out the window which was fine for me as I am use to city noise but not a room for light sleepers. Room for a single person is absolutely fine and well laid out. Liked the decor. Not sure about the bathroom door not be able to close basically if your sharing you will see the person you're with on the toilet and in 218 you defo had to close the curtains or the whole of 8 ave can see you! Had a few issues with the heating it was a cold February weekend and the room was freezing the first night. Realised that you control the heating yourself but found the system a bit complicated. Room ended up being either cold or super hot. Great location near subway for airport and can walked to west and greenwich village for nightlife and touristy midtown is easy jump on the subway. Much prefer it to the Times sq hotel options. Lots of restaurants, diners nearby and some good brunch places. Excellent choice for the LGBT traveller with a wide & good choice of gay nightlife nearby, Christopher St an easy 10 min walk and easy to get to hells kitchen as well. Walked around at 2am and felt perfectly safe Could see the empire state building from my window
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The front desk person Riley was amazing...warm and welcoming and helpful. Comfy bed but very small room. Will go for bigger one next time.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
It was okay, but a little small and cold. Great location and price though.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
My only comment would be the size of the rooms..ours was very small. Nice bathroom
Stayed 4 nights in Feb 2020

6/10 Okay

Rachel

Traveled with group
Liked: Staff & service

Good for a short stay

Very friendly and helpful front desk staff. The room itself was small and a bit dusty/outdated. For one night, it was fine, but I wouldn't be comfortable for more than 1 or 2 nights because of how cramped. I appreciated the hand sanitizer along with the other amenities in the room. Excellent location.
Stayed 1 night in Feb 2020

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small; but the service, location and location are great.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

False advertising disappointment

Booked this for my wife's birthday. We specifically chose it for the rooftop terrace prominently advertised. When we arrived it was explained to us that it was not constructed yet. During and after our stay, I noticed that they were still advertising it. I reached out to the hotel and they never responded. Disappointing. Good neighborhood though.
Stayed 3 nights in Sep 2019

6/10 Okay

Steve, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from my window was enclosed, interior, due to the building design, which was ok, not great, but not a big deal, maybe quieter than a street-facing window.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is attractive. The room is clean and modern.
Stayed 1 night in Feb 2020