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Recent guest reviews

They charged us too much money then would not credit our card back. The hot tub and pool were out of order as well. They must be running a credit card scam.

Awesome place to stay. Reasonable rate for how nice the hotel is the amenities (pool hot tub breakfast) were fantastic and they had coffee and water all day. Very good location.

Very convenient to down town Grand Haven

The front desk and breakfast staff were great. But the rooms were damp and felt mildewy. Our bathroom had a chewed up door frame like a dog had gotten too it and we just couldn't get the humidity out of the room. And the price was incredibly high. I understand it was summer season but for the room to be so bad it was terribly over priced. But again, the folks working there were nice. And it wasn't just our room. My family was in town and we had three rooms there. Everyone said the same thing.

Great breakfast and nice hot tub and pool

The drawbacks to this property was poor internet connection, kept dropping. Breakfast option was so-so, nothing to write home about. No clock in room, no TV listing (TV did not have Guide Option). In all fairness, you get what you pay for. We stayed here instead of Holland which was about 3 times the price which makes the trade-off.

Convenient to South Grand Haven. Walkable distance to shopping and dining. Clean facility

Our room has some cleanliness issues. Staff was helpful but completely absent for about an hour the last night of our stay. No one was on duty! Pool was nice but no towels available or last night and the heat lamps weren’t working. Our bathroom light malfunctioned and turned into a strobe light. The bed was great and breakfast very nice.

For the price, it was a good stay. It started with my reservation being for second floor and I was put on the first. Water leaked into my bathroom through the ceiling day one, so then I was moved upstairs. The door to that room didn’t close all the way unless I put force behind it, and then the peg latch had to be shoved and maneuvered to close. There was a distinct gap between the door and frame that allowed me to easily see into the hallway. I’d give cleanliness a 3/5, there was a large, dinner plate sized brown stain on my mattress and I found a few small children’s toy accessories on the floor in my room. The pool and hot tub were in decent shape, towels were a hit or miss on availability, sometimes there were 50 , sometimes there were none. The hotel was relatively quiet, especially of course once I was moved to the second floor. My biggest issue with this hotel was the lack of security. Multiple doors had key card locks that weren’t functional, and at least one door dragged so hard on the ground that it took a good amount of force to open or close it. That, combined with the gap in my room’s door, didn’t give me a sense of safety that I hoped to get from a hotel. I’d stay again, but bring more with me in regards to personal safety.

At check in I was told there was a problem with Expedia and the amount I pre-paid for the room. The clerk had to make a phone call and it took him 30 minutes to get it cleared up so I could get into a room! He was very apologetic and I do not blame him. He said he wasn't allowed to give me a room until the screen changed. Due to the issue with Expedia it would not change so I had to sit there waiting instead of taking a shower and getting ready for bed. I have a very early morning and this delay ruined my evening. I expect a full refund or a some type of credit for another stay. Making me wait 30mins to check in to a room I already paid for is not acceptable. Again, it was not the clerks fault. He could not make the screen open up a room without finding out why it was being blocked. I finally get into a room and the carpet is NOT clean and there is no drain plug in the tub so I could not take bath. To top it all off, while I was in the shower there was a loud repetitive knocking on my door! I yelled I was in the shower and they must have went away. When I got out of the shower I called the front desk about the incident and he said it was a pizza delivery person who must of gone to the wrong room! There are very few people in the hotel tonight. To allow a pizza delivery person to come to the door instead of leaving it with the front desk is ridiculous. Never again at this hotel. There will be a poor review if I don't get some type of credit....

I did like that it was family friendly did not have any issues with the kids feeling unsafe or uncomfortable

This place is run down. They are not taking care of the property. The carpet was filthy. They sent us to a room that hadn’t been cleaned and linens were on the ground. People were smoking on the patio and the smell went into our room. Hot tub was broke and poorly secured. AC wasn’t working. This is a last resort place. Grand Haven is beautiful and this place will not help Grand Haven’s good reputation.

Dirty, remote on tv did not work, smelled like body odor, front desk staff had flat attitude and unhelpful.

Front desk was rude.

Pillows were awful, tv kept turning off and the toilet ran ever few minutes all night

South Beacon Boulevard Grand Haven MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Free parking
  • Indoor pool

Baymont by Wyndham Grand Haven places you within 2 miles (3 km) of popular sights like Lake Michigan and Tri-Cities Historical Museum. This 100-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 43-inch TVs with cable channels. Other standard amenities include refrigerators, free long-distance calls, and free local calls. Change of towels is available on request.


Property features

At Baymont by Wyndham Grand Haven, guests have access to an indoor pool, free WiFi in public areas, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a vending machine.

Room options

Room, 2 Queen Beds, Non Smoking (Second Floor Stair Access Only)

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Second Floor Stair Access Only)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking (First Floor)

2 Queen Beds | Sleeps 4

Guest reviews for Baymont by Wyndham Grand Haven

Everyone (11) Couples (6) Family (16)
1
Partner Couples

They charged us too much money then would not credit our card back. The hot tub and pool were out of order as well. They must be running a credit card scam.

By on Dec 23, 2023

Review comment responded on Jan 23, 2024

Hello, we are not running a credit card scam. If you would like to discuss any issues please give us a call. Thank you

3
Everyone

By on Oct 30, 2023

Review comment responded on Nov 12, 2023

Thank you for staying with us and providing feedback.

5
Everyone

Awesome place to stay. Reasonable rate for how nice the hotel is the amenities (pool hot tub breakfast) were fantastic and they had coffee and water all day. Very good location.

By on Sep 7, 2023

Review comment responded on Sep 12, 2023

Thank you for your kind words. We are delighted to hear that you enjoyed your stay at our hotel and appreciated our amenities, location, and service. We strive to provide a comfortable and relaxing experience for our guests, and we are glad that we met your expectations. We hope to see you again soon.

5
Partner Couples

Very convenient to down town Grand Haven

By on Aug 22, 2023

Review comment responded on Aug 28, 2023

Thank you for staying with us we hope to see you again soon.

2
Family

The front desk and breakfast staff were great. But the rooms were damp and felt mildewy. Our bathroom had a chewed up door frame like a dog had gotten too it and we just couldn't get the humidity out of the room. And the price was incredibly high. I understand it was summer season but for the room to be so bad it was terribly over priced. But again, the folks working there were nice. And it wasn't just our room. My family was in town and we had three rooms there. Everyone said the same thing.

By on Aug 18, 2023

Review comment responded on Aug 27, 2023

I'm sorry there was issues upon your stay. We will work hard and address your issues to get them resolved.

5
Everyone

By , from Grant on Jun 14, 2023

Review comment responded on Jul 7, 2023

Thank you for the great review.

5
Friends

Great breakfast and nice hot tub and pool

By on May 21, 2023

Review comment responded on May 22, 2023

We appreciate you taking the time to fill out our survey. I will definitely let our breakfast attendant know you enjoyed her service.

3
Partner Couples

The drawbacks to this property was poor internet connection, kept dropping. Breakfast option was so-so, nothing to write home about. No clock in room, no TV listing (TV did not have Guide Option). In all fairness, you get what you pay for. We stayed here instead of Holland which was about 3 times the price which makes the trade-off.

By , from Fond du Lac on May 11, 2023

Review comment responded on May 14, 2023

Thank you for your response. We will definitely be looking into these issues that you have mentioned so as to better ourselves and give our guests the best service we can.

4
Business Business

Convenient to South Grand Haven. Walkable distance to shopping and dining. Clean facility

By on May 11, 2023

Review comment responded on May 14, 2023

We appreciate you staying with us and taking the time to fill out our survey. I hope that you will return to us for your lodging needs in the future.

4
Partner Couples

Our room has some cleanliness issues. Staff was helpful but completely absent for about an hour the last night of our stay. No one was on duty! Pool was nice but no towels available or last night and the heat lamps weren’t working. Our bathroom light malfunctioned and turned into a strobe light. The bed was great and breakfast very nice.

By on Apr 16, 2023

Review comment responded on Apr 19, 2023

Hi Edward, thank you for leaving a review. We appreciate your business.

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