WoodSpring Suites Montgomery2.5 out of 5.0
Recent guest reviews
Stayed at this hotel the night of the 21st of June. We did not make reservations ahead of time, and arrived at the hotel around 10:20. I would definitely advise making reservations as we had to wait nearly 45 minutes for someone to come to the desk and get us checked in. Apparently, it’s one of the only hotel desks I’ve ever seen that close. I think they close at 10? We did get a great deal on a room, and honestly, for the price it was clean enough. However, the hallways into the rooms smelled terribly. Overall, it was an average stay. If I was in the area looking for a place, I don’t know that I would stay here again, but might just because of the price. Otherwise, the people at the front desk were pretty friendly.
Front desk staff was friendly and helpful. Room was clean. It can be a bit pricey at the nightly rate, but if you are looking to extend your stay, the weekly rates are very affordable. There are restaurants and shopping nearby. I would stay here again.
Great staff ! Great folks. Rooms were clean and outside area kept up. Not a lot of heavy traffic that you find at some extended stays. Staff was always available and resolved issues in a timely manner.
I've stayed here many times. It's always good to be greeted by name. Staff is very nice and friendly. Rooms are always clean. Check in was really smooth. I am very pleased with my stay. Keep up the Great work!
Thumbs up to this place. I absolutely loved my stay here. The rooms are very nice and clean. The staff is also alot of fun but very professional. Ms.Rontonio really made us feel welcome! This is absolutely my favorite place to stay in Montgomery AL. You guys keep up the great work!
Excellent rates.. no bugs.. staff was very helpful. Clean rooms & comfortable beds. If it had a pool it would be perfect! I also stayed there from r about six months in late 2015/early 2016 while waiting to get my disability. The staff was awesome back then. Julie & Darryl & Steve & Tom have all since left for more opportunity.
Long story short made reservation 48hrs earlier. Get there “we are full”. Girl at desk was the worst public relation person ever absolutely no customer service. No one got a hold of me to tell me, no emails no voice mails NOTHING. I also didn’t realize this was what use to be value place heard a lot of negative about them and would not have made reservation. People smoking out front nasty.
Our experience was horrible!! Upon arriving to the front desk, we had to deal with a very sour attitude from the guest clerk!! She acted as if someone was forcing her to be there. So after receiving our room keys, we proceeded to the elevator. Upon exiting the elevator onto the third floor, we smelled a strong scent of marijuana and cigarettes!! As we are making our way to the assigned room, we pass by a room with a dog barking extremely loud and ferociously!! I would have honestly feared for my life had that dog managed to get out!! So we finally make it to our room. We opened the door, and the first thing we see is dirty towels everywhere!! There were dirty towels on the floor near the entrance, towels on the countertop, and paper and respirator masks littered on the countertop!! The bathroom was filthy and looked like it had not been clean or sanitized in forever!! After a very disappointing tour, we grab our luggage and proceeded back to the front desk. We explain to the same guest clerk who checked us in that the room was horrible!! We told her in detail about what we experienced and she acted as if she was shocked!! She proceeds to call the General Manager on the phone, and he is absolutely no help at all!! He adamantly admits to the guest clerk that the room was clean last time he saw it!!??!! At this point, I’m very upset and disgusted!! I demand my refund back and the guest clerk explains the process since I booked through a third party company. I eventually was booked at a different hotel and that experience was like night and day!! I absolutely will not making reservations to stay at this place again!! That place was by far the worst hotel experience of my life!! I strongly advise anyone to avoid that place like the plague!!
Very polite and friendly Staff. The staff accommodated me with a room upgrade with no additional cost, in order to meet my desire and need. Not to particular about dogs in the building. But I guess we all have to compromise in life, at some point. Thank you Wood Springs Suite
This place is great to stay in for longer periods of time feels more like a small apt. than a hotel. Nice size fridge with a drawer and freezer. Has a stove top with 2 eyes plenty of cabinet space a microwave nice bathroom and plenty of room.
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
WoodSpring Suites Montgomery places you within 2 miles (3 km) of Blount Cultural Park and Carolyn Blount Theatre. Each of the 121 rooms at this hotel includes a kitchen, a living room, and a refrigerator.
Guests can expect to find free WiFi and 32-inch a flat-screen TV with satellite channels. Other standard amenities include a kitchen, a living room, and a refrigerator. Limited housekeeping is available.
WoodSpring Suites Montgomery features free WiFi in public areas, express check-out, and laundry facilities. Free parking is included with your stay. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
Reviews from Trip Advisor
28.0% of guests recommend this hotelTotal of 40 reviews