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Recent guest reviews

The police was in the parking lot flashing there lights in cars my tub had hair the floor was sticky

The staff (Pierre) was rude and inconsiderate to all guests whether in person or on the phone. The GM Lorenzo was also the same. He said he checked the room himself. One towel for 4 guests. Tub still had cleaning solution and the stopper down. No hotel staff on site after hours and no answer for after hours calls. Pierre set us up in a single bed room for 4 people even though our reservation was for 2 beds and he even asked. Do not stay at this hotel. 2nd floor hall smelled like smoke.

Terrible experience. Dirty and old. Suitable for junkies and homeless.

Check in was fine...friendly staff. Although on the 3rd day a different staffer knocked on the door and said that I was charged the wrong rate. I booked using an online 3rd party so I told him to contact them about that issue. I was not prepared to rent small useful items like iron, pots, and towels. My bad? "Bed" is a firm cot with sturdy springs that had my back hurting. My room was on the first floor near both entrances...good because it was easily accessible. Not so good because I could hear guests coming and going. I would stay there again only if my financial situation dictates such...you get what you pay for.

I stayed for 3 nights, very clean and comfortable..only thing I hated was the room key not always being able to use.. wish they gave u more for ur room (kitchen utensils, shampoo, iron) but o well! I enjoyed my stay

No typical motel amenities at motel price - no cups, no drinking glasses, no Kleenex, one tiny bar of soap, no closet, noisy. Our one and only stay at a Value Place.

Woods Crossing Dr Montgomery AL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Laundry facilities

WoodSpring Suites Montgomery places you within 2 miles (3 km) of Blount Cultural Park and Carolyn Blount Theatre. The 121 rooms at this hotel include kitchens, living rooms, and dining areas.


Rooms

All 121 accommodations feature kitchens and space to spread out with living rooms and dining areas. Guests can expect free WiFi and 34-inch flat-screen TVs with cable channels. Other standard amenities include phones and desks. Housekeeping is available once per stay.


Property features

At WoodSpring Suites Montgomery, guests have access to free WiFi in public areas, express check-out, and laundry facilities. You can put free parking to good use if you drive. This hotel also has a vending machine.

Room options

Standard Room, 1 Double Bed, Smoking

1 Double Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 Double Bed, Accessible, Non Smoking (Bathtub)

1 Double Bed | Sleeps 2

Guest reviews for WoodSpring Suites Montgomery

Everyone (6) Family (3)
4
Everyone

By on Apr 18, 2021

Review comment responded on Apr 28, 2021

Thank you so much for your thoughtful review. We are so happy to see that you enjoyed your overall stay and appreciate your feedback. We hope to see you again soon the next time you are in the area!

1
Everyone

By on Dec 22, 2019

Review comment responded on Dec 23, 2019

We are so sorry that you did not enjoy your time with us and that you were left with a negative impression. Thank you for taking the time to let us know how we are doing.

1
Family with small children Family

The police was in the parking lot flashing there lights in cars my tub had hair the floor was sticky

By on Sep 1, 2019

Review comment responded on Sep 6, 2019

I'm so sorry to hear that you had an unsatisfying stay. What you've described is not at all the way we want guests to experience our hotel. Thank you for the feedback.

2
Family Friends Family

The staff (Pierre) was rude and inconsiderate to all guests whether in person or on the phone. The GM Lorenzo was also the same. He said he checked the room himself. One towel for 4 guests. Tub still had cleaning solution and the stopper down. No hotel staff on site after hours and no answer for after hours calls. Pierre set us up in a single bed room for 4 people even though our reservation was for 2 beds and he even asked. Do not stay at this hotel. 2nd floor hall smelled like smoke.

By on May 4, 2019

Review comment responded on May 11, 2019

I'm so sorry to hear about your unsatisfying stay. This is not what we intended for you and hope your future travels are truly wonderful ones.

1
Everyone

Terrible experience. Dirty and old. Suitable for junkies and homeless.

By on May 26, 2018

Review comment responded on Jun 11, 2018

We are disappointed to see a 1-star rating and so sorry to hear that you did not enjoy your stay.

4

you get what you pay for

Everyone

Check in was fine...friendly staff. Although on the 3rd day a different staffer knocked on the door and said that I was charged the wrong rate. I booked using an online 3rd party so I told him to contact them about that issue. I was not prepared to rent small useful items like iron, pots, and towels. My bad? "Bed" is a firm cot with sturdy springs that had my back hurting. My room was on the first floor near both entrances...good because it was easily accessible. Not so good because I could hear guests coming and going. I would stay there again only if my financial situation dictates such...you get what you pay for.

By , from Austin, TX on Nov 28, 2017

Review comment responded on Dec 15, 2017

Thank you for the four star rating!

4

pleasant stay

Everyone

I stayed for 3 nights, very clean and comfortable..only thing I hated was the room key not always being able to use.. wish they gave u more for ur room (kitchen utensils, shampoo, iron) but o well! I enjoyed my stay

By , from Montgomery,al on Sep 10, 2017

Review comment responded on Oct 13, 2017

I'm happy to see that you enjoyed your stay with us! I hope you will come back and see us very soon!

2

far below a standard motel

Everyone

No typical motel amenities at motel price - no cups, no drinking glasses, no Kleenex, one tiny bar of soap, no closet, noisy. Our one and only stay at a Value Place.

By on Jun 2, 2017

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