SureStay Plus by Best Western Mobile I-65

2.5 star property
Hotel in Mobile with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Property amenity
Free daily continental breakfast

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

View in a map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608
  • Place, Dauphin Street
    ‪10 min walk‬
  • Place, Spring Hill College
    ‪13 min walk‬
  • Place, Herndon Park
    ‪2 min drive‬
  • Airport, Mobile, AL (MOB-Mobile Regional)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mobile

Located in Llanfair, SureStay Plus by Best Western Mobile I-65 is a leisurely stroll from sights such as Dauphin Street and Spring Hill College. This 94-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Dauphin Street - 10 min walk - 0.6 miles
  • Spring Hill College - 13 min walk - 0.7 miles
  • Herndon Park - 2 min drive - 1.6 miles
  • University of South Alabama - 7 min drive - 4.4 miles
  • Mobile Cruise Terminal - 11 min drive - 6.7 miles

Getting around

  • Mobile, AL (BFM-Downtown Airport) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪The Juicy Crab Mobile - ‬3 min drive
  • ‪Baumhower's Victory Grille - ‬20 min walk
  • ‪Olive Garden - ‬15 min walk

About this property

SureStay Plus by Best Western Mobile I-65

Hotel in Mobile with free breakfast and a fitness center
SureStay Plus by Best Western Mobile I-65 features a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

Frequently asked questions

What is there to do around SureStay Plus by Best Western Mobile I-65?

This hotel is situated in Llanfair within a short 14-minute walk of Dauphin Street. You'll also find Hank Aaron Stadium and Bragg-Mitchell Mansion within a short drive.

Is parking available on site at SureStay Plus by Best Western Mobile I-65?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Plus by Best Western Mobile I-65 feature a casino?

No, SureStay Plus by Best Western Mobile I-65 doesn't have a casino.

Is there an indoor pool at SureStay Plus by Best Western Mobile I-65?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SureStay Plus by Best Western Mobile I-65?

Couples staying at this hotel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include free Internet access.

Are there hot tubs at SureStay Plus by Best Western Mobile I-65?

No, there isn't a spa tub at this hotel.

Does SureStay Plus by Best Western Mobile I-65 have a restaurant that serves breakfast?

SureStay Plus by Best Western Mobile I-65 offers free continental breakfast each morning though there is no restaurant.

Does SureStay Plus by Best Western Mobile I-65 allow pets to stay free of charge?

No, pets aren't allowed at SureStay Plus by Best Western Mobile I-65.

Are there connecting rooms at SureStay Plus by Best Western Mobile I-65?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from SureStay Plus by Best Western Mobile I-65?

The closest major airport to SureStay Plus by Best Western Mobile I-65 is Mobile, AL (BFM-Downtown Airport), which is 7.9 mi away (10 minutes by car). Another top airport is Mobile Regional Airport (MOB), which is located 7.9 mi away (20-minute drive).

Can I book a room with a balcony at SureStay Plus by Best Western Mobile I-65?

No, there aren't any guestrooms with balconies at SureStay Plus by Best Western Mobile I-65.

SureStay Plus by Best Western Mobile I-65 Reviews

Reviews

6.4
Rating 10 - Excellent. 107 out of 320 reviews
Rating 8 - Good. 51 out of 320 reviews
Rating 6 - Okay. 44 out of 320 reviews
Rating 4 - Poor. 34 out of 320 reviews
Rating 2 - Terrible. 84 out of 320 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Howard

Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
. They have failed to refund my 50 dollar deposit from 8/8/25 when I checked out .
Stayed 3 nights in Aug 2025

6/10 Okay

Sayth

Stayed 5 nights in Aug 2025

6/10 Okay

Demetrius

Disliked: Cleanliness, amenities, property conditions & facilities
Just need a real good cleaning
Stayed 3 nights in Aug 2025

10/10 Excellent

JaKobe

Stayed 1 night in Aug 2025

8/10 Good

Tkeyah

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Ashley

Stayed 1 night in Aug 2025

6/10 Okay

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

JaKobe

Stayed 6 nights in Jul 2025

2/10 Terrible

Ronald

Stayed 4 nights in Jul 2025

8/10 Good

Sayth

Stayed 5 nights in Jul 2025

10/10 Excellent

Chance

Stayed 4 nights in Jul 2025

6/10 Okay

Jonathan

Stayed 4 nights in Jul 2025

10/10 Excellent

Caleb

Stayed 3 nights in Jul 2025

6/10 Okay

Brandy

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Theresa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room they checked us into, had used soap on the sink, dirty bedding, and filthy floors. The trashcan appeared to have had vomit in it. The smell of smoke was nauseating. We requested another room. Again, floors were filthy. There were dried up dead roaches on the floor. The bedding didn’t appear to have been changed, as well. A/c did not work. At this point, i told Them i wanted a full refund. They told me i had to request it through Expedia. Expedia was not able to get in touch with the property manager after 3 days of trying and eventually informed me that i would NOT get my refund. DO NOT GO TO THIS PLACE! It’s disgusting! And they are thieves.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chance

Stayed 1 night in Jul 2025

2/10 Terrible

Sayth

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for, but I got a room that toilet bowl was black, no toilet paper. In other words I got a room that was not clean. I had two rooms and I guess they do not clean your room while you are staying, If you request your room to be clean, you need to be in the room. I still requested and did not get anyone. I requested at least towels and did not get them either until I asked twice.
Stayed 2 nights in Jul 2025

2/10 Terrible

benito

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
it was horrible in all regards
Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Shawn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival entering the room smelled of mildew, noticed the fitted sheet on the bed had multiple tears in it. Both back doors, where the majority of the parking is located or non-operational. Breakfast is a joke. Staff is unfriendly and seems like they don’t even wanna be there. Room was lacking, simple amenities, i.e. wastebasket, and when asked for a waste basket front desk, staff seemed inconvenienced.
Stayed 6 nights in Jul 2025

2/10 Terrible

Amanda

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked ahead on our trip. I read previous reviews and thought it would be ok for the one night on our way through. It was NOT ok. The girl at check in was in a horrible mood. Check in was slow. The place was rundown, but it was like 2am and we had already paid for it. Figured it couldn’t be too bad. With two kids in tow we walked down the run down hallway. The “laundry” room had been kicked in. Our door was stuck and we had to body slam our way in. Immediately upon opening the door it smelled like rotten lettuce. It was for one night, the kids were half asleep so we figured it would be fine. Smells you can get used to, right? I refused to even go in the bathroom the place was gross. The carpet was sticky and damp, filthy, needed to be replaced years ago. The room was humid, so everything was damp and musty. We pushed through and tried to make it work. All night you could hear someone upstairs banging and dragging things around. We laid out our clothes and packed everything as much as we could so we could leave as fast as possible. Checkout was quick. No point in complaining to front desk staff they didn’t seem to care. According to the flyer in the room breakfast was supposed to include toast, yogurt, biscuits and gravy, etc. However their breakfast had a few pieces of bread, a couple of yogurt cups, and boiled eggs. We left and went to Waffle House (where I felt more comfortable to brush my teeth). I am completely disappointed in the Best Western brand.
Stayed 1 night in Jul 2025

2/10 Terrible

Jamisha

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay again.
Stayed 1 night in Jul 2025

2/10 Terrible

Patrick

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
There was only one pillow on the bed and one pillow that was shoved in the closet with some bizarre red stains….. Pretty sure the bed had some interesting stains as well, I just closed my eyes and tried not to think about it because I was exhausted, I tried to avoid thinking about the trauma of what those random stains could’ve been, I do know that they were red tinted….
Stayed 1 night in Jul 2025