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Comfort Inn

2.5 out of 5.0

Recent guest reviews

Terrible. Couldn't watch the tv shows. Half the channels didn't work. Called the front desk, no help from them. Never staying there again.

The hotel staff at this Comfort Inn was exceptional! Polite, friendly, and thoughtful! The continental breakfast was yummy and even towards the end, there was still plenty of food! The room was comfortable and clean! It's a value hotel, but it's all you need for a quick stop through town!

Staff at front desk were very helpful and pleasant to my 11 year old when she asked for a blanket.

I was disappointed with this hotel. Other recent reviews indicate the hotel was recently refurbished, but I could not tell. Pros: - good coffee in breakfast area Cons: - room/hotel run down - no tv remote in room (was missing) - only two towels in room - shampoo bottle not full / had been used - mildew smell in room - no forks or spoons in breakfast area for 30 mins during peak breakfast time; employee had to run to Wal-Mart to get more - breakfast food stations constantly running out of food: milk, eggs, sausage, waffle mix Overall, this hotel is best rated a 2 of 5 (Orbitz traveler rating). I'm not sure how it has a score above 3. I've stayed at other area hotels (4-5 others) and all were better than this hotel.

I stayed here for an orientation at the University. I was pleasantly surprised when I entered my room. Nice, clean couch and bed. Pillows were super comfortable and so was the mattress. You can tell its an older hotel, but they have done a great job at updating and I cant really complain about anything. I did not have an opportunity to use any of the hotels facilities. Breakfast in the morning was typically of a hotel breakfast but it was good enough for me to eat both mornings. I would stay again.

It was all quite good except for a few deficiencies such as broken safety latch on room door, meager breakfast supplies even at 6:45 am, no supplies in lobby bathrooms. If they improve these, my rating will jump to a five.

The hotel was convenient for my stay and location to restaurants and the reason I came. But the room has a distinct odor like smoking maybe. The floor had a stinch in it not so fresh.

The hotel appears nice but I had to switch rooms because my first room had garbage throughout that consisted of condoms and other items in there.

All good - easy check in, two good cardio pieces of equipment that were of some quality - not the cheap stuff.

The rooms were dirty and filthy the holes look trashy the air conditioning wasn't working . They were working on the pool couldn't go swimming

The manager and staff were rude ! The lobby and hall was hot and smelled. I had made a reservation for a king room and when my wife and I got there we were placed in a double room. My wife 7 months pregnant we couldnt sleep comfortable in the same small bed. I asked if we could just cancel the reservation and the manager refused and told us we would be charged either way there or not. The lady at the front desk that night promised to move us to a king room the next day. When i went to the front desk the lady that morning was rude and told me there was no way that was going to happen they didnt have any kings left. Wanted to know why i even needed a king room. I wanted to talk to the manager but she was never there. after going to the front a third time about our king room only one that helped us was Eric he got us moved to a king suite for no extra charge. He was nice. I will not be staying there again or any other comfort inn for that matter.

I had to leave a review because my room was an excellent experience for an incredible price!! Clean, update, king bed, everything I needed. Slept great. Hotel staff, fantastic.

Room was clean and comfortable. Breakfast had a variety of items and was well stocked.

Loved the room & the pillows!! Very comfortable and quiet. Did not realize the breakfast was a continental breakfast but other than that it was fine. Everyone was friendly.

180 W Interstate 65 Service Rd S Mobile AL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Herndon Park, Comfort Inn is within 3 miles (5 km) of Spring Hill College. This 94-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Near the airport, the hotel is also close to Mobile Botanical Gardens and Mobile Museum of Art.


Dining

Free hot/cold buffet breakfast is offered each morning.


Rooms

Comfort Inn's 94 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

At Comfort Inn, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Comfort Inn

Everyone (12) Business (2)
2

no

Everyone

Terrible. Couldn't watch the tv shows. Half the channels didn't work. Called the front desk, no help from them. Never staying there again.

By , from Houston on Jul 17, 2017

4

good value!

Everyone

The hotel staff at this Comfort Inn was exceptional! Polite, friendly, and thoughtful! The continental breakfast was yummy and even towards the end, there was still plenty of food! The room was comfortable and clean! It's a value hotel, but it's all you need for a quick stop through town!

By on Jul 12, 2017

4
Everyone

Staff at front desk were very helpful and pleasant to my 11 year old when she asked for a blanket.

By on Mar 22, 2017

2

choose another hotel

Everyone

I was disappointed with this hotel. Other recent reviews indicate the hotel was recently refurbished, but I could not tell. Pros: - good coffee in breakfast area Cons: - room/hotel run down - no tv remote in room (was missing) - only two towels in room - shampoo bottle not full / had been used - mildew smell in room - no forks or spoons in breakfast area for 30 mins during peak breakfast time; employee had to run to Wal-Mart to get more - breakfast food stations constantly running out of food: milk, eggs, sausage, waffle mix Overall, this hotel is best rated a 2 of 5 (Orbitz traveler rating). I'm not sure how it has a score above 3. I've stayed at other area hotels (4-5 others) and all were better than this hotel.

By on Mar 20, 2017

5

impressed

Everyone

I stayed here for an orientation at the University. I was pleasantly surprised when I entered my room. Nice, clean couch and bed. Pillows were super comfortable and so was the mattress. You can tell its an older hotel, but they have done a great job at updating and I cant really complain about anything. I did not have an opportunity to use any of the hotels facilities. Breakfast in the morning was typically of a hotel breakfast but it was good enough for me to eat both mornings. I would stay again.

By , from FL on Nov 14, 2016

3

close to highway.

Everyone

It was all quite good except for a few deficiencies such as broken safety latch on room door, meager breakfast supplies even at 6:45 am, no supplies in lobby bathrooms. If they improve these, my rating will jump to a five.

By on Sep 23, 2016

Review comment responded on Oct 4, 2016

Thank you for doing a review. We apologize for the issues you encountered during your stay with us.

4

nice hotel

Everyone

The hotel was convenient for my stay and location to restaurants and the reason I came. But the room has a distinct odor like smoking maybe. The floor had a stinch in it not so fresh.

By on Sep 19, 2016

Review comment responded on Oct 17, 2016

Thank you for doing a review and letting us know your concerns.

3

room

Everyone

The hotel appears nice but I had to switch rooms because my first room had garbage throughout that consisted of condoms and other items in there.

By on Aug 2, 2016

Review comment responded on Jan 1, 1970

Thank you for the review. We apologize for the state of your first room. We will address the issues with our housekeeping staff.

4

another business night out

BusinessTravelers

All good - easy check in, two good cardio pieces of equipment that were of some quality - not the cheap stuff.

By , from Dallas on May 18, 2016

Review comment responded on Jul 19, 2016

Thank you for taking the time to leave us a review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2
Everyone

The rooms were dirty and filthy the holes look trashy the air conditioning wasn't working . They were working on the pool couldn't go swimming

By on May 15, 2016

Review comment responded on Jul 19, 2016

Thank you for taking the time to leave us a review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.