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Recent guest reviews

Didnt stay. I accidentally left my DL, but had work ID, CC, and SS card and email confirmation. Still couldnt get my room.

Had a power outage. Uniquely situated....location of the stay was ideal for traveling to tourist spots

King bed and pillows were good quality. We forgot our personal pillows but we're very happy to find that the one provided were very nice. We stayed one night. Kitchen appeared dated but we didn't use it.

Dirty, smelly, disgusting. Fire alarm at 5:00 am. Carpet in the hallway not vacuumed. Towels smelled like not washed

Size of the room and the kitchen and a very helpful staff

Kitchen was cool....1st room bed wasnt made but ok switch rooms. The sink clogged then of saturday the night it snowed the heater went out

Disgusting, dirty, smelly, outdated, poor quality of everything especially bedding which was thin and uncomfortable and made of some kind of waterproof polyester. Stains all over the place. Fluorescent lights and cheap finishes everywhere made it look like a bad college dorm. Smelly in hallways, elevator had greasy handprints everywhere. Shower made a screeching sound. Very few amenities- I asked if there was coffee, which is standard in a hotel room, and they gave me a coffee maker to bring up into the room. So I had to take 2 trips to bring my luggage up and then go get the coffee. The water out of the faucet was disgusting- tasted metallic and chlorinated. The staff was friendly, but that’s the only positive thing.

Staff was rude when I added another nite. Girl name Christie was very adamant not to help. She moved us to another room, she could not find my original 2day confirmation. I asked for lower level in my original hotel confirmation. She put us on the second, and then the third floor. Also staff name Rae was not helpful, did not give us WiFi sign in. Nor asked us if we needed cookware. They never did put out th muffins. Should not advertise breakfast if we only got horrible granola bars. Room was ok. Not recommdable.

The bathroom was backed up from when I had my uncle stay there and they told him that he has to fix it himself, and told him they have a plunger. Then there breakfast was granola bars that’s it. Finally told my uncle that to clean his room it’s a $5 charge. If this is what they are all about it should of been more details on Orbitz site. Worst experience ever

Right when I walked into the room, a wave of the smell of the room hit me. It smelled like dirty hair. Very strange. The room’s design is nice but the cleaning crew really got lazy on this one. The microwave buttons had food on them and there was hair in the dirty tub and on the bathroom counter, as well as in the toilet bowl. It was not very comfortable for these reasons but you get what you pay for! I probably wouldn’t return because I know that there are cleaner places out there. (I didn’t get a chance to talk to staff about any of this because I was on a very tight schedule)

Very poor service, not handicap friendly, and very poor amenities!! Very disappointed for the price.

If you enjoy choking on the noxious fumes of Indian Cuisine being cooked, to the point of decimating the hallway of an entire floor, this place may just be for you.

We stayed 4 days and it was a nice hotel, clean outer areas, but the room could have been a little more clean. The floors hadn't been cleaned very well and toilet looked like it hadn't been clean at all. Asked about room being cleaned daily and was told it's $10 for a stay less than 7 days. Don't get me wrong, it's a very nice place and will stay again, they just need to work on a few things.

Check-in was a breeze and the staff were fantastic. However, I knew I was in for something when I saw industrial size dumpsters on the property. The roofing was being done on the building and he debris was all over the property. The work wasn't too loud though. Hey, they have to be replaced sometime. I went to my room and everything was fine until I gave the bathroom a good once over. The calcification that had formed on the fixtures was super thick. So thick in fact, that it could not be scrubbed off. I tried. The toilet had not been cleaned in I don't know how long, and the tub bottom was grey with filth. I took pictures of the condition and took them to the front desk and they agreed and provided me with another room that was more suitable. The bathrooms and kitchens are in serious need of updating. The refrigerators were clean, but old. The microwave was oooold. The wood flooring installed was not commercial grade and just the weight of you sitting in a chair dimpled the floor where the feet were placed. Laminate would have been a more durable option. The beds are comfortable and the air conditioning worked good. Overall, the room was clean. Shopping and dining in the area is abundant. I was even able to find a new pair of shoes locally. It's a great area. The hotel does need some serious updating though. Would I stay here again? It wouldn't be my first choice, but I wouldn't take it off the list to give it another chance once improvements are made.

N Brookfield Rd Brookfield WI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Extended Stay America - Milwaukee - Brookfield places you within a few miles (5 km) of Monkey Joe's and Brookfield Square Mall. Each of the 137 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.


Rooms

The 137 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

At Extended Stay America - Milwaukee - Brookfield, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area and barbecue grills.

Room options

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Extended Stay America - Milwaukee - Brookfield

Everyone (20) Couples (13) Business (5) Family (5) Other (8) Friends (2)
3
Everyone

By on Sep 8, 2020

Review comment responded on Sep 9, 2020

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management

2
Family

Didnt stay. I accidentally left my DL, but had work ID, CC, and SS card and email confirmation. Still couldnt get my room.

By on Jul 21, 2020

Review comment responded on Jul 22, 2020

Thank you for sharing your concern. We certainly apologize for the issues you encountered at the time of check-in. Our hotel has a standard policy with the acceptance of Id proof, so we regret the inconvenience caused. We appreciate your patience, and we hope you will allow us another opportunity to serve you in the future. Sincerely, Hotel Management

1
Everyone

By on Mar 3, 2020

Review comment responded on Apr 16, 2020

We are very disappointed that we failed to deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will return so we can make it up to you. Sincerely, Hotel Management

1
Everyone

By on Feb 22, 2020

3
Everyone

By on Oct 6, 2019

4
Everyone

Had a power outage. Uniquely situated....location of the stay was ideal for traveling to tourist spots

By on Sep 26, 2019

Review comment responded on Sep 27, 2019

Thank you for being our guest at Extended Stay America. We're glad to know our location close to various places worked well for you, but we're sorry for the inconvenience you had due to the power outage. We have addressed this concern, and we hope you will see this as the isolated incident that it was. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

5
Everyone

By on Sep 22, 2019

5
Partner Couples

King bed and pillows were good quality. We forgot our personal pillows but we're very happy to find that the one provided were very nice. We stayed one night. Kitchen appeared dated but we didn't use it.

By on Sep 7, 2019

Review comment responded on Sep 8, 2019

Thank you for staying with us at Extended Stay America for an overnight stay. We are glad you loved our kingsize bed and the pillows we offer. However, we regret you could not take advantage of our kitchen facility. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management

5
Everyone

By on Jun 17, 2019

1
Partner Couples

Dirty, smelly, disgusting. Fire alarm at 5:00 am. Carpet in the hallway not vacuumed. Towels smelled like not washed

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

We apologize for the inconvenience you had due to the fire alarm going off and for the cleanliness issues you encountered. Your feedback is of utmost importance, so it has been discussed with our housekeeping department in an effort to improve our service levels moving forward. We hope you will return so we can provide you with the exceptional visit you deserve. Sincerely, Hotel Management

Extended Stay America - Milwaukee - Brookfield

325 N Brookfield Rd, Brookfield, WI 53045
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