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Newport Beachside Resort

3.0 out of 5.0

Recent guest reviews

There was food on the floor from a previous occupant. Then there were strands of hair in the sink and tun. The end all was a giant roach that came out at 4:30am. That was it for us. We got our money refunded and went to another hotel.

The room was not equipped with the proper bathroom and kitchen supplies. We called 5 times in the last 3 hours and no one seems to be working. The staff was very friendly but it seemed like the hotel was short of staff this weekend. We went to eat at kitchen 305 and was there for about 2 hours waiting for food. Overall the experience was ok could have been better.

Everything was great would definitely go back great for family stays

The heat didnt work we had it on 90 the whole night and our room was freezing still just better off with it off... We stayed for 3 nights our room was cleaned once...the staff was very nice but that was it.

The view and proximity to the water cannot be beat. The Newport is smaller and more affordable than many hotels around it, and such a steal. The hallways and elevators could use major updates and the towels for the beach are small and not very soft, but overall, we really enjoyed our stay.

Great location and very courteous and responsive staff.

The exterior of the property was very nice!! Also the entryway into the hotel was very appealing, the room was very disappointing, they need to renovate all the rooms and hallway floor.

It was not what I expected there restaurant outside had bad service. The crab chowder soup was cold, there food was not good at all. The service around the hotel was terrible and there was no supervisor around to correct a couple of things out of place in the pool area.

We stayed here during spring break and overall we had a good time. We got a really good deal on the rates so based on what we paid ($95 per night) it was a good experience. If we had paid the average rate we would not be as happy since the facility does not justify the high end price. Don't pay full price! It's definitely not worth it. The area is beautiful and it's perfect for kids but we had to pay extra for almost everything. You pay for parking and even for the umbrella to seat by the beach. They charge $15 for the umbrella and if you want to seat at the bangalôs you must pay $45 so at the end these will add up to be pretty expensive. We were also not impressed with the food at all and drinks were very expensive as well. The room was very clean and spacious. For a family of 4 with 2 kids the one bedroom apartment was more than perfect in size. The staff at the restaurants and the room maids were very pleasant and friendly but we can't say the same about the front desk people. They were not friendly or helpful at all. I called them several times for 2 days to request a comforter for my daughter and when someone finally answered the phone the comforter was never delivered. I have to cover her with towels so she wouldn't get cold with the AC at night. If you are getting a good deal, this will be a good place to stay. Otherwise, stay away, you won't be happy.

Enjoyed our stay, we were unable to make our first night because of a snow storm in Minnesota, I called to let Newport Beach resort know, so unfortunately we missed a whole day. Over all, enjoyable.

The service was terrible. I stayed two nights. They didn't clean my room the second day even though I complained. Only three elevators. Needed three more. Very good location. Nice beach. Nice breakfast although expensive.

We are from Indiana and we went to this area for 6 days and absolutely enjoyed ourselves. The area is very quiet and safe the resort I'd good restaurants and great accommodations. Miami Beach in Hollywood Beach are just a few moments right away we use dueber to and from and had an absolute great time. This Resort is definitely family oriented but is also good for everybody.

Very different from the photos. It’s very old, smelly and dirty.

Terrible staff. They cancelled my reservation and gave the room to someone else. The front desk woman call Nikole” made me wait hours to give me a room. They charge an extra day for a room they didn’t let me use. They didn’t have me a refund. Terrible staff.

Access to beautiful beach. The hotel is too kaud and busy. Long wait time for elevators. too long lines to talk to reception. The stuff try to do their best in a very difficult environment.

We waited over 30 minutes to check in, the hotel staff was not very friendly and the rooms and hallways were very outdated. I will not return or recommend this hotel to anyone!

This place was built in the 1950s and other than sprucing up the lobby it doesn't appear they have made any changes.

It was decent. The hotel is in a good area and right on the beach, which is a positive. The hotel staff were okay. The hotel was pretty loud at night with music and partying...we had a fire alarm going off at midnight one night, which is not as fun as it sounds with two sleeping kids. The hotel staff handled the situation poorly with no explanations or directions as to what to do with a lobby full of upset guests. Between the pool and the beach employees, I felt that we had to constantly prove we were staying there instead of being treated as guests. The weather and the beach were very nice, hence the recommendation, but the hotel staff could use some work.

My stay was ending of March and it was beautiful weather beautiful service and a beautiful resort.

We were able to check in early, which was above and beyond. Staff was great with communication. When ordered extra towels and blankets to the room did take a little while

16701 Collins Avenue Sunny Isles Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Newport Beachside Resort places you within a few miles (5 km) of Oleta River State Park and Bal Harbour Beach. This 339-room, 3-star resort has a full-service spa along with an outdoor pool and free in-room WiFi. It's on the beach and also close to Aventura Mall and Bal Harbour Shops.


Dining

This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 11 AM.


Rooms

All 339 air-conditioned accommodations feature separate bedrooms. Guests can expect free WiFi and TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Other standard amenities include microwaves, refrigerators, and free local calls.


Property features

At Newport Beachside Resort, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Parking is available for USD 20 per day (USD 25 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a fitness center, a spa tub, and free WiFi in public areas.

Room options

One Bedroom Suite Oceanfront

Queen 1 | Sleeps 4

Classic Two Bedroom Suite City View

King 2 | Sleeps 6

One Bedroom Suite Partial Ocean View

Queen 1 | Sleeps 4

One Bedroom Suite City View

Queen 1 | Sleeps 4

Guest reviews for Newport Beachside Resort

Everyone (106) Business (35) Couples (289) Family (274) Friends (113) Other (54)
1
Everyone

There was food on the floor from a previous occupant. Then there were strands of hair in the sink and tun. The end all was a giant roach that came out at 4:30am. That was it for us. We got our money refunded and went to another hotel.

By on May 18, 2018

3
Everyone

The room was not equipped with the proper bathroom and kitchen supplies. We called 5 times in the last 3 hours and no one seems to be working. The staff was very friendly but it seemed like the hotel was short of staff this weekend. We went to eat at kitchen 305 and was there for about 2 hours waiting for food. Overall the experience was ok could have been better.

By on May 16, 2018

5
Everyone

Everything was great would definitely go back great for family stays

By , from indiana on May 16, 2018

3

ugh it was ok

Everyone

The heat didnt work we had it on 90 the whole night and our room was freezing still just better off with it off... We stayed for 3 nights our room was cleaned once...the staff was very nice but that was it.

By , from albany ny on May 8, 2018

Review comment responded on May 12, 2018

Thank you for having taken your time to provide us with your valuable feedback. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

4

oceanfront-view room is a must!

Everyone

The view and proximity to the water cannot be beat. The Newport is smaller and more affordable than many hotels around it, and such a steal. The hallways and elevators could use major updates and the towels for the beach are small and not very soft, but overall, we really enjoyed our stay.

By , from Boston, MA on May 3, 2018

Review comment responded on May 5, 2018

Dear Jean. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

5
Everyone

Great location and very courteous and responsive staff.

By on May 1, 2018

Review comment responded on May 5, 2018

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2
Everyone

The exterior of the property was very nice!! Also the entryway into the hotel was very appealing, the room was very disappointing, they need to renovate all the rooms and hallway floor.

By on Apr 23, 2018

Review comment responded on Apr 24, 2018

Thank you for having taken your time to provide us with your valuable feedback. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

2
Everyone

It was not what I expected there restaurant outside had bad service. The crab chowder soup was cold, there food was not good at all. The service around the hotel was terrible and there was no supervisor around to correct a couple of things out of place in the pool area.

By on Apr 23, 2018

Review comment responded on Apr 24, 2018

Thank you for having taken your time to provide us with your valuable feedback. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

3

beautiful location but need some upgrades

Everyone

We stayed here during spring break and overall we had a good time. We got a really good deal on the rates so based on what we paid ($95 per night) it was a good experience. If we had paid the average rate we would not be as happy since the facility does not justify the high end price. Don't pay full price! It's definitely not worth it. The area is beautiful and it's perfect for kids but we had to pay extra for almost everything. You pay for parking and even for the umbrella to seat by the beach. They charge $15 for the umbrella and if you want to seat at the bangalôs you must pay $45 so at the end these will add up to be pretty expensive. We were also not impressed with the food at all and drinks were very expensive as well. The room was very clean and spacious. For a family of 4 with 2 kids the one bedroom apartment was more than perfect in size. The staff at the restaurants and the room maids were very pleasant and friendly but we can't say the same about the front desk people. They were not friendly or helpful at all. I called them several times for 2 days to request a comforter for my daughter and when someone finally answered the phone the comforter was never delivered. I have to cover her with towels so she wouldn't get cold with the AC at night. If you are getting a good deal, this will be a good place to stay. Otherwise, stay away, you won't be happy.

By , from CT on Apr 23, 2018

Review comment responded on May 1, 2018

Thank you for your feedback. We sincerely appreciate all feedback, positive and negative, as it directs us to areas needing improvement or areas which are thriving. Your comments will be shared with the proper department(s). Thank you once again for sharing your experience with us.

5
Everyone

Enjoyed our stay, we were unable to make our first night because of a snow storm in Minnesota, I called to let Newport Beach resort know, so unfortunately we missed a whole day. Over all, enjoyable.

By on Apr 21, 2018

Review comment responded on Apr 24, 2018

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.