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Newport Beachside Resort

3.0 out of 5.0

Recent guest reviews

I really don't have any complaints be side I wish housekeeping come to check on our needs everyday. Didn't see them at all on a Saturday. But overall I was surprised I was a little worried after I booked the wrong hotel after reading reviews. But end up being ok vacation spot.

Felt very welcomed from the beginning. Nice staff from the valet to the housekeepers. Great location and a good value. Room was clean and tidy and the property is very safe. Good breakfast. One suggestion to the hotel. Open up the Starbucks / convenience store in the lobby earlier (opens at 7:30). We will stay here again if the opportunity arises.

good hotel...bar made strong yummy drinks not expensive at all...the beah was beautiful...clean clear waters and a romantic pier.

The room was very outdated and old. The couch smelled as if it had mold in it. The elevators kept getting stuck. The vent in the hall way leaked water. The lobby and outside area were just like the pictures. I was truly unsatisfied with the look of the room. Staff at the bar inside always had an attitude. When we asked for a drink? She cut us off to take s phone call and never returned to complete the order or bring the drinks. There was one person "Rhonda" who was great she was at the outside bar. Also the bar inside kitchen 305 was great.

you have everything in rating section. that is enough

My stay at this particular hotel was horrible. Room was not cleaned for days.

The staff was very helpful. The resort had an amazing view!

Upon arrival the lobby area looks amazing. The elevators are really outdated and slow. We booked the executive suite with two balconies and both doors were broken. Room is in need of serious updates. There was really no control on resort guest and public beach users as they would use the pool beach and equipment while we're paying the resorts fees etc.

Wonderful for family with small children! Closed to stores, restaurants and a beautiful beach as back yard! Staff really friendly!

perfect for a quick get away. room was clean, location is excellent, the pier is awesome, the food at the Beach Bar was delicious.

The room is large and split on two parts - one part with sleeping sofa and the other with king size bed. Great hotel for family with kids - comfortable sleep for 4!

The Libby and common areas was great. The room was outdated and gloomy. The housekeeping staff was horrible. The only cleaned my room without incident two of the 5 days we stayed at the resort. The other three days we would return to the room between 3 and 4pm and the room still wouldn't be clean. Plus the cleaning was subpar. The hotel is on a great beach!

Mi abitación tenía vista a la ciudad había mucho ruido de los autos de afuera y estaban en construcción , fue el peor hotel a los que yo he ido. El personal muy amable pero el hotel está muy mal para el precio que tienen.

mold in room. way to crowded. took forever to check in.

Good stay, bad wheather but all other things where great!

We have stayed here 3 times previously,and the same conditions with maid service. Checkin there are plenty of towels, etc. But as tie goes on the replacement don't follow. Soon there are no hand towels, washcloths, and floor mat. But 3-4 toilet rolls. Have to call or track down the cleaning persons. Will stay again.

Horrible never will go back nor book with Orbitz experience horrible

For my first time it was a good experience. Hotel is a little out dated but over experience was good

This was a wonderful stay with this hotel, we cant wait to come back! The hotel looked exactly like the pictures on the website which is very uncommon. The staff were very friendly and helpful. I stayed over my birthday and they were able to give us a king bed which we didn't have and they gave us a high floor with a great "partial" view. The view was great and we enjoyed our room. The staff even sent in a fruit platter and a card to say happy birthday which i thought was very thoughtful and kind. The location was perfect. We were close by everything and the beach was RIGHT there. Very happy we picked this place!

My stay was okay. This is my third time at this hotel and I like that it is right on the beach and also has a good location. I booked two nights through Orbitz and when I checked in I was told that the only charge I would be responsible was $20/ day for parking (overpriced in my opinion) however on the morning of check-out I had a charge to my credit card for $275 which included 2 nights of the hotel stay and 2 nights parking. I immediately called down to the front desk and was told that I was incorrectly charged however it was pending so I will have the money back in a few days. However I still think this is ridiculous since the error was on their end not mine. The hotel is loud and there were always a lot of people in the lobby. The elevators seem like they take forever. I could hear everything from the next room over and sometimes found it hard to sleep. We were ready to enjoy the beach and we got there at 4:30 and were not even greeted by the workers, rather just told "the beach is closing at 5" No one seemed to be enthusiastic about working here. Overall I wasn't impressed with my stay and I don't plan on returning. I don't feel as any of the associates did anything here to make my stay great. I drove almost 4 hours from Orlando just to stay for two nights, but I don't think that I returned home with anything to brag about.

Room options

One Bedroom Suite Oceanfront

Queen 1 | Sleeps 4

Classic Two Bedroom Suite City View

King 2 | Sleeps 6

One Bedroom Suite Partial Ocean View

Queen 1 | Sleeps 4

One Bedroom Suite City View

Queen 1 | Sleeps 4

Guest reviews for Newport Beachside Resort

Everyone (58) Business (35) Couples (289) Family (273) Friends (113) Other (54)
4

comfortable & cozy

Everyone

I really don't have any complaints be side I wish housekeeping come to check on our needs everyday. Didn't see them at all on a Saturday. But overall I was surprised I was a little worried after I booked the wrong hotel after reading reviews. But end up being ok vacation spot.

By , from Virginia on Nov 21, 2017

4

nice older hotel in great location.

Everyone

Felt very welcomed from the beginning. Nice staff from the valet to the housekeepers. Great location and a good value. Room was clean and tidy and the property is very safe. Good breakfast. One suggestion to the hotel. Open up the Starbucks / convenience store in the lobby earlier (opens at 7:30). We will stay here again if the opportunity arises.

By on Nov 20, 2017

4
Everyone

good hotel...bar made strong yummy drinks not expensive at all...the beah was beautiful...clean clear waters and a romantic pier.

By on Nov 12, 2017

Review comment responded on Nov 16, 2017

Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your stay. We will happily pass along your kind words to the entire department. We look forward to welcoming you back for another unforgettable stay!

3

not like the picture

Everyone

The room was very outdated and old. The couch smelled as if it had mold in it. The elevators kept getting stuck. The vent in the hall way leaked water. The lobby and outside area were just like the pictures. I was truly unsatisfied with the look of the room. Staff at the bar inside always had an attitude. When we asked for a drink? She cut us off to take s phone call and never returned to complete the order or bring the drinks. There was one person "Rhonda" who was great she was at the outside bar. Also the bar inside kitchen 305 was great.

By , from texas on Oct 30, 2017

Review comment responded on Nov 14, 2017

Thank you for taking the time to complete this review. We regret to learn of your recent experience with us at the Newport. Please know that we truly do not wish to lose you as a guest. We are working diligently to improve and deliver a guest experience that is textbook.

4
Everyone

you have everything in rating section. that is enough

By on Oct 23, 2017

Review comment responded on Oct 30, 2017

Thank you so much for taking the time to review us! We are happy to hear that you had a wonderful getaway. I will be sure to share your review and I hope you stay with us again real soon.

1
Everyone

My stay at this particular hotel was horrible. Room was not cleaned for days.

By on Sep 30, 2017

Review comment responded on Oct 8, 2017

Thank you for your review of your stay. We are so grateful for this type of feedback, as it directs us to the areas that need improving. It is regrettable that we were unable to fully impress you during your visit. Please know the satisfaction of all our guests is important to us and we will address your feedback with our management team so that we can make improvements.

5
Everyone

The staff was very helpful. The resort had an amazing view!

By on Sep 22, 2017

Review comment responded on Sep 25, 2017

Dear Jackie, Thank you for providing this great review. We are extremely thankful you enjoyed your stay and the room accommodations met your needs.

2

place has seen better days!

Everyone

Upon arrival the lobby area looks amazing. The elevators are really outdated and slow. We booked the executive suite with two balconies and both doors were broken. Room is in need of serious updates. There was really no control on resort guest and public beach users as they would use the pool beach and equipment while we're paying the resorts fees etc.

By on Sep 3, 2017

Review comment responded on Sep 30, 2017

Dear Valued Guest, Thank you for sharing your experience. It seems we fell short in some areas. Guest satisfaction is our primary concern. We sincerely appreciate your feedback. It will be shared with our team and will work diligently to address your concerns. Thank you.

5

great for family

Everyone

Wonderful for family with small children! Closed to stores, restaurants and a beautiful beach as back yard! Staff really friendly!

By , from New York, NY on Aug 29, 2017

Review comment responded on Aug 31, 2017

Dear Vieira, Thank you for taking the time to post this review! Our Team Members aim to provide exceptional service and create memorable experiences. We are thrilled to see your time with us was flawless. We will happily pass along your kind words to the entire department. Your feedback tis much appreciated.

5

great stay

Everyone

perfect for a quick get away. room was clean, location is excellent, the pier is awesome, the food at the Beach Bar was delicious.

By , from Tampa on Aug 25, 2017

Review comment responded on Aug 27, 2017

Dear Robert, Thank you for sharing your most recent experience at our pool bar, Coconuts. e thrive to provide quality customer service. Your feedback is greatly appreciated..