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Radisson Paraiso Mexico City

4.0 out of 5.0

Recent guest reviews

Travelled with my boyfriend in April. Hotel staff were amazing and will go the extra mile for their customers. Hotel is well located with shops, public transport and Perisur (shopping centre) at their door step. The rooms have an amazing view and the room service is quick and delicious! Would recommend and would definitely visit again. Thank you for a fantastic stay! X

It was overall a very good stay, particularly considering the fare paid (we were a large group of people and there was a special fare for guests of our host organization in Mexico). This is a large business hotel with over 200 rooms. I have stayed in a Standard room (number 303) and was very pleased with it. It had a nice view to the mountains and wasn't facing the busy avenue. Maybe it would have been louder in another room facing the street. The room had two double beds, a desk, a chair and an ottoman. There was also a wardrobe with an iron an ironing board and a small cupboard with a coffee machine and maybe other gadgets (didn't use). The bathroom was of good size, not too big, but with enough space for toiletries. The shower was very good and the water heated quickly. The only downside here was that the glass door of the shower didn't close properly, leading to a major leak on the floor. I had to use several towels to keep it somewhat under control, but this could be easily solved by a janitor. Breakfast is charged extra, but was rich and of good quality. The waiters are very polite and attentive to detail. One of them actually offered me some tea on the second day, since I had asked for tea on the previous day. This hotel is very well located if you are visiting the University (which was my case). If you are looking for tourism in Mexico City, I would refrain from staying there, since it can take around an hour to get to downtown.

Great hotel. Right across the street from a nice mall to shop and eat. Hotel breakfast was awesome. Definitely staying again if I have business. Rooms were spacious and clean. Staff was great especially concierge desk.

Excellent room service, warm front desk, always helpful employees at the breakfast and an excellent location if you are an academic visitor to UNAM. The rooms are very well equipped with a comfortable bed, clean bathroom and the best thing is that they are huge. I stayed on the 8th floor and the view of sunrise and sunset was perfect from there. The breakfast, to my liking starts very early and continues till late in the morning and is pretty decent. Also, it is a quiet hotel so a very good place to concentrate and work. 10 on 10 to this wonderful property.

Located just near a big Mall, the hotel is clean and provides great hospitality.Staffl is very helpful and will guide u throughout your stay and give you very good advices on what to do around..The restaurants are great. Overall experience was awesome.Highly recommended.

Our booking person initially forgot to mention that we had a discount code due to the hotel being used for an event associated with the local University. This was recognized immediately, but hotel refused to change the reservation to the agreed upon rate, even when contacted immediately the mistake was noted. Not willing to appreciate that simple human errors like this can/will occur and only focused on gouging the customer. Will not travel there again. I go to this area often, and usually stayed here, but not again. Paid 50% more than agreed upon price for event.

In short: The hotel is right by the highway so not a quiet location. There are also events at the hotel with music that can be heard in the rooms even later in the evening. Rooms are pretty standard, nothing special. Cheap furniture, cheap craftsmanship. Very soft (too soft) mattress in both rooms I slept in which was uncomfortable. A/C was as noisy as in most hotels. I stayed for 10 days in January which were unusually cold. The hotel has no heating in the restaurant/ bar area - it was so cold (18 degrees Celsius at best) that my group avoided dinner and drinks there. The breakfast was ok, again nothing special. Certainly not for vegetarians as they serve a variety of meats, scrambled eggs with ham, buns with cheese and ham. Shoppers can reach a fairly big mall through an overpass to get across the highway. Staff was friendly, most spoke some English. The concierge was very helpful.

I took a room on the 10th floor, stunning view, great breakfast buffet. The Hotel has a completely open design. From the lobby the ceiling can be seen 10 stories up. The open nature of this location gives a palatial feel. The restaurant had a nice blend of traditional and European cuisine. Very courteous staff.

This is the same review that I left this hotel on their feedback form received today by email: honesty is the key, and I will be completely honest here. I would not return to this hotel under any circumstances. I stayed 4 nights on business and much needed sleep to be able to deliver training to a client. I had no sleep at all for the 4 nights I was there. This hotel has no insulation whatsoever and from most bedrooms which face the busy motorway, it’s practically impossible to sleep. The noise is terrible up till midnight and if you’re lucky, quietens until about 4am when police sirens, loud motorbikes and car noise starts again. I asked to change rooms to one not facing the traffic and was moved to a room with exactly the same issue. Not helpful. I had other issues that I won’t mention here, since they’ve already been reported and the main issue is clearly the total lack of insulation. This also causes the lobby area to be freezing cold : all staff were wearing winter gear and warming their hands on the temporary heaters (I felt so sad for them to be working in these conditions) and as the breakfast room is an open area just after the lobby, guess what? We all sat in our winter coats and gloves eating a cold breakfast. Not pleasant at all. Sorry Radisson team, this is possibly the worst experience I’ve had at one of your branches, which could be amazing if these issues were looked at.

In Mexico City's Paraiso area, the Radisson is fantastic. The rooms are large, beds comfortable. public spaces impressive and the food offering excellent. The best, though, are the staff - from check in to housekeeping to dining, they could not have been more helpful. Everything was possible.

Cuspide 53 Col Parques Mexico City CDMX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Health club
  • Rooftop terrace

Located in Tlalpan within 2 miles (3 km) of Six Flags Mexico, Radisson Paraiso Mexico City is within a few miles (5 km) of other popular sights such as Estadio Azteca. This 4-star hotel has 240 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a health club. Estadio Olimpico and Jardin del Arte are also nearby.


Dining

Enjoy dining at Paraiso Restaurant, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with breakfast, served for a fee from 7 AM to noon.


Rooms

All 240 air-conditioned rooms feature coffee makers, free bottled water, and safes. Guests can expect free WiFi and LCD TVs with cable channels. Other amenities include hair dryers, phones, and ironing boards.


Property features

At Radisson Paraiso Mexico City, guests have access to a health club, a sauna, and a rooftop terrace. Self parking is available for MXN 50.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 5 meeting rooms, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 1087 reviews